Help Desk Supervisor jobs in Sumter, SC

Help Desk Supervisor supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Being a Help Desk Supervisor trains the team on the help desk systems, processes, tools, and procedures required to document, track, and resolve reported problems and to meet operational service levels and standards. Ensures the latest product/technical updates and policies are available and communicated to the team. Additionally, Help Desk Supervisor monitors request queue and tracks key metrics to ensure sufficient coverage and achievement of service standards. Identifies system and workflow improvements to enhance the team's efficiency. Acts as the escalation point for critical issues and facilitates a final resolution. May require a bachelor's degree. Typically reports to a manager. The Help Desk Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Help Desk Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Restaurant Seasonal Help
  • Cracker Barrel
  • Santee, SC FULL_TIME
  • Store Location: US-SC-Santee Overview:
    If you're passionate about a great guest experience and true hospitality, this is the role for you! Whether you're helping a guest find the perfect holiday gift or serving up smiles, you'll make sure every guest feels at home while spending Fall by the fireplace!

    As a Seasonal Team Member, you may be:

    • Serving up smiles and Southern goodness as guests enjoy their meal

    • Assisting guests in finding delightful finds in the retail store

    • Greeting guests and seating all as promptly as possible

    • Supporting catering and to-go functions

    • Ensuring that all available tables are clean and properly prepared
    Responsibilities:
    • Exhibits professional, sincere hospitality toward all guests at all times

    • Follows Cracker Barrel Old Country Store operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift

    • Maintains a clean and organized workspace

    • Maintains regular and punctual attendance
  • 9 Days Ago

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Restaurant Seasonal Help
  • Cracker Barrel Old Country Store, Inc.
  • Santee, SC OTHER
  • Store LocationUS-SC-Santee Pay Starting At Overview If you’re passionate about a great guest experience and true hospitality, this is the role for you! Whether you’re helping a guest find the perfect ...
  • 13 Days Ago

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Front Desk
  • Marriott Fairfield Inn & Suites
  • Santee, SC FULL_TIME
  • PLEASE COME IN PERSON TO FILL OUT PAPER APPLICATION:/// Please come "in person" to fill out paper application. A Day in the Life: Front Desk start at $13.50, First Annual Review-$14.50 Second Annual R...
  • 3 Days Ago

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Cashier,Customer Service,stocking, front help
  • TC Express
  • Manning, SC PART_TIME,FULL_TIME
  • We need a candidate that are able to work with others, understanding, trustworthy, good work ethics, happy, people person, multitasking, able to stay calm to manage all problems/situations and know ho...
  • 2 Months Ago

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Front desk agent
  • Red roof inn
  • Santee, SC FULL_TIME
  • We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering gu...
  • 10 Days Ago

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Service Desk Technician/VTC
  • Leidos
  • Sumter, SC FULL_TIME
  • Description Unleash your potential at Leidos, where we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer’s success. We empower our t...
  • 13 Days Ago

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0 Help Desk Supervisor jobs found in Sumter, SC area

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Registered Nurse
  • Fresenius Medical Care
  • Manning, SC
  • PURPOSE AND SCOPE: The registered professional nurse (CAP RN 1) position is an entry level designation into the Clinical...
  • 3/19/2024 12:00:00 AM

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Registered Nurse
  • Fresenius Medical Care
  • Camden, SC
  • PURPOSE AND SCOPE: The registered professional nurse (CAP RN 1) position is an entry level designation into the Clinical...
  • 3/19/2024 12:00:00 AM

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Outpatient Registered Nurse - RN
  • Fresenius Medical Care
  • Camden, SC
  • PURPOSE AND SCOPE: The registered professional nurse (CAP RN 1) position is an entry level designation into the Clinical...
  • 3/19/2024 12:00:00 AM

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Valet Parking Attendant - Isle of Palms, SC
  • Parking Management Company
  • Effingham, SC
  • Job Details Job Location Isle of Palms SC - Isle of Palms, SC Position Type Full Time / Part Time Education Level None T...
  • 3/18/2024 12:00:00 AM

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Overnight Valet Parking Attendant - Isle of Palms, SC
  • Parking Management Company
  • Effingham, SC
  • Job Details Job Location Isle of Palms SC - Isle of Palms, SC Position Type Full Time / Part Time Education Level None T...
  • 3/18/2024 12:00:00 AM

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Office Administrator - Full- Time
  • The Wound Pros
  • Sumter, SC
  • Job Description Job Description Salary: $19-$25/hr WHO ARE WE? The Wound Pros LLC is a nationwide Wound Care Medical Gro...
  • 3/16/2024 12:00:00 AM

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Regional Director - South Carolina and Georgia
  • National Wild Turkey Federation, Inc.
  • Eastover, SC
  • Job Type Full-time Description Job Summary: The Regional Director is responsible for volunteer recruitment and communica...
  • 3/16/2024 12:00:00 AM

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Consulting Employee
  • Leidos
  • Fort Jackson, SC
  • Description Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts...
  • 3/13/2024 12:00:00 AM

Sumter /ˈsʌmtər/ is a city in and the county seat of Sumter County, South Carolina, United States. Known as the Sumter Metropolitan Statistical Area, the namesake county adjoins Clarendon and Lee to form the core of Sumter-Lee-Clarendon tricounty area of South Carolina that includes the three counties in the east central Piedmont. The population was 39,643 at the 2000 census, and it rose to 40,524 at the 2010 census. Known as the Gamecock City,[citation needed] Sumter lies near the geographic center of the state of South Carolina at 33°55′37″N 80°21′49″W / 33.92694°N 80.36361°W / 33.92694; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$67,988 to $86,392
Sumter, South Carolina area prices
were up 1.5% from a year ago

Help Desk Supervisor in Oakland, CA
Directed, planned, coordinated, and administered day-to-day operational activities of Help Desk department and staff of.
February 07, 2020
Help Desk Supervisor in Dallas, TX
The Help Desk Supervisor manages the front desk team and activities.
January 12, 2020
Help Desk Supervisor in Elkhart, IN
The Supervisor will be required to work independently with minimum direction from leadership.
January 07, 2020