Help Desk Supervisor jobs in Tallahassee, FL

Help Desk Supervisor supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Being a Help Desk Supervisor trains the team on the help desk systems, processes, tools, and procedures required to document, track, and resolve reported problems and to meet operational service levels and standards. Ensures the latest product/technical updates and policies are available and communicated to the team. Additionally, Help Desk Supervisor monitors request queue and tracks key metrics to ensure sufficient coverage and achievement of service standards. Identifies system and workflow improvements to enhance the team's efficiency. Acts as the escalation point for critical issues and facilitates a final resolution. May require a bachelor's degree. Typically reports to a manager. The Help Desk Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Help Desk Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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IT Help Desk Technician
  • Automated Health Systems
  • Tallahassee, FL FULL_TIME
  • Job description

    Automated Health Systems, a dynamic and entrepreneurial healthcare company, is looking to hire an IT support professional to join its team in Tallahassee, FL.

    IT Technician Benefits:

    • Health/dental/vision/supplemental insurance/401(k)/Paid Time Off
    • Comprehensive and ongoing training
    • Employee Wellness Program
    • Strong company culture with career growth opportunities

    As an IT Technical Support Specialist, you will be responsible for providing technical set-up and support (via chat, email or phone) for employees in a call center environment.

    JOB REQUIREMENTS
    IT Technician Qualifications for the position include:

    • Minimum two to three years’ experience in a Help Desk support role required.
    • Hands-on knowledge of Microsoft Windows client and server products and network infrastructure required.
    • Solid knowledge of Microsoft Office suite and Windows for end user application support required; ability to run reports to diagnose system errors and issues.
    • Must have strong work ethic and problem-solving skills, good verbal and written communication skills, and excellent customer service with ability to multitask and manage Help Desk tickets in a timely manner.
    • Associate degree in Computer Science or related field preferred; A certification preferred.

    AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers
    “The Enlightened Choice in Health Service Management”

    Job Type: Full-time

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program
    • Retirement plan
    • Tuition reimbursement
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Ability to Relocate:

    • Tallahassee, FL 32301: Relocate before starting work (Required)

    Work Location: In person

  • 17 Days Ago

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HELP DESK SPECIALIST
  • Syntech
  • Tallahassee, FL FULL_TIME
  • HELP DESK SPECIALIST The Help Desk Specialist provides basic technical support (help desk) to include installing, configuring and instruction on FuelMaster software, hardware and firmware to customers...
  • 23 Days Ago

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Help Desk Technician
  • Tech Army
  • Tallahassee, FL CONTRACTOR
  • Position: Helpdesk / IT Support Technician Location: Ft. Lauderdale, FL - 100% onsite IMPORTANT: SHOULD HAVE AN ACTIVE A CERTIFICATE We are looking for applicants with Apple knowledge and experience i...
  • 1 Month Ago

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Administrative/Vote-by-Mail Project Assistants
  • Leon County Supervisor of Elections
  • Tallahassee, FL TEMPORARY,FULL_TIME
  • Important: ***Only applications received through the application portal located at www.LeonVotes.gov/Jobs will be considered for hire. Visit www.LeonVotes.gov/Jobs for complete information on this and...
  • 12 Days Ago

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Customer/Voter Services Assistants
  • Leon County Supervisor of Elections
  • Tallahassee, FL TEMPORARY,FULL_TIME
  • Important: ***Only applications received through the application portal located at www.LeonVotes.gov/Jobs will be considered for hire. Visit www.LeonVotes.gov/Jobs for complete information on this and...
  • 12 Days Ago

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Early Voting and Logistics Assistant
  • Leon County Supervisor of Elections
  • Tallahassee, FL TEMPORARY,FULL_TIME
  • Important: ***Only applications received through the application portal located at www.LeonVotes.gov/Jobs will be considered for hire. Visit www.LeonVotes.gov/Jobs for complete information on this and...
  • 12 Days Ago

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0 Help Desk Supervisor jobs found in Tallahassee, FL area

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Front Desk Supervisor - $16/hour
  • SpringHill TallahasseeCnt
  • Tallahassee, FL
  • Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while ...
  • 4/26/2024 12:00:00 AM

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Technical Project Leader-DEP
  • KLC Inc
  • Tallahassee, FL
  • Job Description Job Description KLC Consulting, Inc. Requirement for: Project Leader - Tallahassee Florida Contact: Magg...
  • 4/25/2024 12:00:00 AM

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Weighmaster
  • Leon County BOCC
  • Tallahassee, FL
  • Salary: $32,136.00 - $53,019.20 Annually Location: Solid Waste - 7550 Apalachee Pkwy. Tallahassee, FL Job Type: Career S...
  • 4/24/2024 12:00:00 AM

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Client Success Associate
  • F & I Sentinel Llc
  • Tallahassee, FL
  • Job Description Job Description TITLE: Client Success Associate LOCATION: Onsite, Tallahassee Office REPORTS TO: Directo...
  • 4/24/2024 12:00:00 AM

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Patient Service/Front Desk Coordinator Part Time
  • MyEyeDr
  • Tallahassee, FL
  • About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an esse...
  • 4/23/2024 12:00:00 AM

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Maintenance/Engineer - $16/hour
  • SpringHill TallahasseeCnt
  • Tallahassee, FL
  • Job Summary: The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of ...
  • 4/23/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Tallahassee, FL
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 4/22/2024 12:00:00 AM

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COMMUNITY HEALTH NURSING CONSULTANT - 64030550
  • Myflorida
  • Tallahassee, FL
  • COMMUNITY HEALTH NURSING CONSULTANT - 64030550Date:Apr 12, 2024Location:TALLAHASSEE, FL, US, 32399The State Personnel Sy...
  • 4/22/2024 12:00:00 AM

Tallahassee (/ˌtæləˈhæsi/) is the capital city of the U.S. state of Florida. It is the county seat and only incorporated municipality in Leon County. Tallahassee became the capital of Florida, then the Florida Territory, in 1824. In 2017, the population was 191,049, making it the 7th-largest city in the U.S state of Florida, and the 126th-largest city in the United States. The population of the Tallahassee metropolitan area was 382,627 as of 2017[update]. Tallahassee is the largest city in the Florida Panhandle region, and the main center for trade and agriculture in the Florida Big Bend and S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$68,706 to $87,303
Tallahassee, Florida area prices
were up 1.5% from a year ago

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