Help Desk Supervisor jobs in Twin Falls, ID

Help Desk Supervisor supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Being a Help Desk Supervisor trains the team on the help desk systems, processes, tools, and procedures required to document, track, and resolve reported problems and to meet operational service levels and standards. Ensures the latest product/technical updates and policies are available and communicated to the team. Additionally, Help Desk Supervisor monitors request queue and tracks key metrics to ensure sufficient coverage and achievement of service standards. Identifies system and workflow improvements to enhance the team's efficiency. Acts as the escalation point for critical issues and facilitates a final resolution. May require a bachelor's degree. Typically reports to a manager. The Help Desk Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Help Desk Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Maintenance Technician - Elko-Summer Help
  • Maverick NV LLC
  • Elko, NV FULL_TIME
  • Description

    At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people, that are ready to treat guests and each other with respect and make each day at work fun.


    Mav·er·ick: Someone who plays by their own rules. /'mav(?)rik/ (noun)


    A hotel Maintenance Technician has to perform various tasks like general, preventive, and emergency maintenance of the hotel. Generally, hotel maintenance is done in restaurants, front desk, rooms, parking, lobbies, casino, restrooms and elevators of a hotel.


    • Basic Preventative Maintenance.
    • Respond to guest calls and work orders.
    • Log and follow-up on work orders and complete paper work
    • Repair any equipment that my break down or need replaced.
    • Must be able to troubleshoot problems.
    • Must maintain a safe work environment for his/herself, co-workers and guests.
    • Lifting and carrying is required on a daily basis. The distance and how high the material is lifted will depend on the job duty, which is being performed at that particular time
    • Performs related and/or other duties as required.


    Requirements

    QUALIFICATIONS

    · Must be able to possess a valid Driver’s License.

    · This position is required to have some knowledge in electrical, plumbing, carpentry, refrigeration, heating, air-conditioning, exhaust fans, cooling towers, chillers and boilers.

    · This position requires the ability to perform repairs to the equipment in the hotel, kitchen and laundry areas as well as maintaining the swimming pools to meet health code requirements and general landscaping.

    · This position must possess the ability to operate power tools and equipment following proper safety requirements

    · The employee will be required to have good writing skills, communication skills and customer relations.

    · The employee, at times, will be in direct contact with our guests and must be polite and courteous at all times.


    WORKING CONDITIONS: This position typically works varied shifts, including weekend, holidays and overtime. Must be able to lift up to 100 pounds. Dress attire is provided uniform;


    Team Members Will Enjoy:

    • Paid Time Off
    • Flexible schedules
    • Medical, Vision, and Dental insurance
    • Short-Term/Long-term Disability Insurance
    • Education Reimbursement up to $5,250 annually
    • 401k plan
    • Employee meal discount program
    • And more!


    Maverick Gaming™, based in Kirkland, Washington, is a young gaming company with over 3,000 dedicated team members. Maverick Gaming owns and operates a portfolio of 31 properties across Nevada, Washington, and Colorado with over 1,800 slot machines, 350 table games, 1,020 hotel rooms, and 30 restaurants.

    Founded in 2017 by industry veterans Eric Persson and Justin Beltram, Maverick Gaming™ takes a bold approach to a classic pastime. With an all-star leadership team from some of the largest gaming brands spanning markets the world, Maverick is dedicated to delivering the best possible gaming experiences for every kind of player while enforcing strict problem gambling policies as a community partner. Created by gamblers, for gamblers.

  • 7 Days Ago

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Supervisor
  • Arctic Circle
  • Jerome, ID FULL_TIME
  • Supervisor Do you consider yourself to be a leader? Are you friendly and a team player? Do you work well under pressure and in a fast-paced environment? If you answered YES to any of these, Arctic Cir...
  • 17 Days Ago

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Supervisor
  • Arctic Circle
  • Twin Falls, ID FULL_TIME
  • Supervisor Do you consider yourself to be a leader? Are you friendly and a team player? Do you work well under pressure and in a fast-paced environment? If you answered YES to any of these, Arctic Cir...
  • 1 Month Ago

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Supervisor
  • DaBella
  • Twin Falls, ID FULL_TIME
  • Description Are you a confident, charismatic risk taker who loves to be compensated for your hard work? As a Canvass Supervisor at DaBella you will find yourself being financially rewarded as well as ...
  • 2 Months Ago

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Aviation Front Desk
  • Atlantic Aviation
  • Hailey, ID FULL_TIME
  • Why You’ll Love This Aviation Front Desk Job $950 Monthly Housing Allowance (before taxes) for all employees at our SUN location as part of our Atlantic Habitat Program. Atlantic Aviation has an emplo...
  • 19 Days Ago

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Front Desk Receptionist
  • Idaho Skin Center
  • Ketchum, ID PART_TIME,FULL_TIME
  • Responsibilities:- Greet and welcome visitors in a professional and friendly manner- Answer phone calls, take messages, and redirect calls as necessary- Schedule appointments and manage the front desk...
  • 20 Days Ago

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0 Help Desk Supervisor jobs found in Twin Falls, ID area

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Plant Manager Eden
  • Standlee Premium Western Forage
  • Eden, ID
  • Position Summary The Plant of Eden Operations is responsible for formulating policies, managing daily operations, and pl...
  • 4/25/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Tovala
  • Twin Falls, ID
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $21 per hour - As a Customer Support Specialist you'll: Hel...
  • 4/25/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Twin Falls, ID
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 4/25/2024 12:00:00 AM

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Customer Service Center Specialist I
  • Bankfirstfed
  • Twin Falls, ID
  • ** Customer Service Center Specialist I** **Job Category****:** Regular Employee - 3 Step **Requisition Number****:** CU...
  • 4/25/2024 12:00:00 AM

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Member Services Rep Full Time Day
  • Planet Fitness Inc.
  • Twin Falls, ID
  • Position: Member Services Rep - Full Time - Day We are searching for a motivated Member Services Representative to join ...
  • 4/23/2024 12:00:00 AM

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Member Services Rep Full Time Overnight
  • Planet Fitness Inc.
  • Twin Falls, ID
  • Position: Member Services Rep - Full Time - Overnight We are searching for a motivated Member Services Representative to...
  • 4/23/2024 12:00:00 AM

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Member Services Rep Part Time Weekend Afternoon
  • Planet Fitness Inc.
  • Twin Falls, ID
  • Position: Member Services Rep - Part Time - Weekend/Afternoon We are searching for a motivated Member Services Represent...
  • 4/22/2024 12:00:00 AM

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Member Services Rep Part Time Morning
  • Planet Fitness Inc.
  • Twin Falls, ID
  • Position: Member Services Rep - Part Time - Morning We are searching for a motivated Member Services Representative to j...
  • 4/21/2024 12:00:00 AM

Twin Falls is located at 42°34'N 114°28'W (42.561,-114.464). According to the United States Census Bureau, the city has a total area of 18.16 square miles (47.03 km2), of which, 18.10 square miles (46.88 km2) is land and 0.06 square miles (0.16 km2) is water. The Snake River Canyon forms the city's northern limits, separating it from Jerome County. There are three waterfalls in the immediate area. Shoshone Falls is located approximately 5 miles (8.0 kilometres) east of Twin Falls city. Pillar Falls is located approximately 1 1⁄2 mi (2 1⁄2 km) upstream from the Perrine Bridge while Twin Falls, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$67,333 to $85,559
Twin Falls, Idaho area prices
were up 2.5% from a year ago

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Directed, planned, coordinated, and administered day-to-day operational activities of Help Desk department and staff of.
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The Help Desk Supervisor manages the front desk team and activities.
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