Help Desk Support Assistant jobs in Biloxi, MS

Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Direct support professional
  • Help at Home
  • Springs, MS FULL_TIME
  • Help at Home is hiring caregivers in your community TODAY!

    $200 hiring bonuses for all new Direct Support Professionals!

    Why should you join Help at Home?

    • Flexible scheduling
    • No experience required
    • Amazing benefits healthcare, hazard pay, 401k, and cash bonuses
    • Meaningful work with clients who need your help
    • Industry leader with 40 years of history in a high-demand field

    Become a Help at Home Hero TODAY!

    A typical day for a Direct Support Professional -

    • Light housekeeping, including organizing, laundry and basic cleaning
    • Personal activities such as dressing, grooming, monitoring vitals, medication and assisting with meals
    • Accompanying your clients to events such as appointments, grocery shopping trips and other errands

    We are hiring now in your community join our team and build your career in a high-demand industry.

    Eligibility Requirements :

    • High School Diploma
    • Access to insured and reliable transportation
    • Dedication to professional development, including organizational and state-required training

    Caregivers must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.

    Effective 9 / 19 / 2022, hiring bonus eligibility will be based on remaining an active employee for at least 60 days following the first shift, with at least 180 hours worked.

    Bonuses will be paid within 30 days of reaching eligibility. New caregivers as well as previous caregivers who have not worked for Help at Home in the last 12 months will be eligible for the bonus.

    Caregivers who are transferring from an organization within the Help at Home, LLC portfolio of companies are not eligible to receive the bonus.

    Last updated : 2024-02-24

  • 13 Days Ago

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CNA (Certified Nursing Assistant)
  • Help at Home
  • Springs, MS FULL_TIME
  • Help at Home is hiring caregivers in your community TODAY! Now offering weekly pay! Start your career with the nation’s leading provider of in-home support to seniors and become a hero for someone in ...
  • 2 Months Ago

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Care aide
  • Help at Home
  • Springs, MS FULL_TIME
  • Help at Home is hiring caregivers in your community TODAY! Now offering weekly pay! Start your career with the nation’s leading provider of in-home support to seniors and become a hero for someone in ...
  • Just Posted

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Care aide
  • Help at Home
  • Biloxi, MS FULL_TIME
  • Help at Home is hiring caregivers in your community TODAY! Now offering weekly pay! $200 hiring bonuses for all new Personal Care Attendants! Start your career with the nation’s leading provider of in...
  • 12 Days Ago

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Registered Nurse (RN)
  • Help at Home
  • Biloxi, MS FULL_TIME
  • Help at Home is hiring TODAY in your community! Now offering weekly pay! Help at Home is the nation’s leading provider of high-quality support services to seniors and people with disabilities. Our cli...
  • 2 Months Ago

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LPN (Licensed Practical Nurse)
  • Help at Home
  • Biloxi, MS FULL_TIME
  • Help at Home is hiring Nurses (LPN) in your community TODAY. Pay: $18-$22/hour Help at Home, LLC, is the nation’s leading provider of high-quality home care and support solutions. Our goal is to enabl...
  • 2 Months Ago

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0 Help Desk Support Assistant jobs found in Biloxi, MS area

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Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Biloxi, MS
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean an...
  • 5/11/2024 12:00:00 AM

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HRIS Analyst
  • RPM Pizza, LLC dba Domino's
  • Gulfport, MS
  • Job Description Job Description Key Responsibilities: Oversees and maintains optimal function of the HRIS, which may inc...
  • 5/11/2024 12:00:00 AM

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Mental Health Therapist
  • Youth Villages
  • Biloxi, MS
  • Who is Youth Villages? Youth Villages is a nonprofit organization striving to help troubled youth and families live succ...
  • 5/10/2024 12:00:00 AM

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Member Services Manager
  • Crunch Fitness
  • Diberville, MS
  • Benefits: Bonus based on performance Competitive salary Employee discounts Health insurance Opportunity for advancement ...
  • 5/10/2024 12:00:00 AM

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Member Services Representative
  • Planet Fitness
  • Waveland, MS
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean an...
  • 5/9/2024 12:00:00 AM

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Patient Care Technician - PCT
  • Fresenius Medical Care
  • Gulfport, MS
  • About this role: As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting peopl...
  • 5/9/2024 12:00:00 AM

A
Help Desk Support Technician (Tier I)
  • ActioNet, Inc.
  • Gulfport, MS
  • Description ActioNet has an immediate opportunity for a Help Desk Support Technician requiring a Public Trust clearance ...
  • 5/9/2024 12:00:00 AM

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Patient Care Technician - PCT
  • Fresenius Medical Care
  • Biloxi, MS
  • PURPOSE AND SCOPE: Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Com...
  • 5/8/2024 12:00:00 AM

Biloxi (/bɪˈlʌksi/ bi-LUK-see) is a city and one of two county seats of Harrison County, Mississippi, United States (the other seat being the adjoining city of Gulfport). The 2010 United States Census recorded the population as 44,054, and in 2016 the estimated population was 45,975. The area was first settled by French colonists. The city is part of the Gulfport–Biloxi metropolitan area and the Gulfport-Biloxi-Pascagoula, MS Combined Statistical Area. Pre-Katrina, Biloxi was the third-largest city in Mississippi, behind Jackson and Gulfport. Due to the widespread destruction and flooding, man...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Assistant jobs
$40,364 to $49,694
Biloxi, Mississippi area prices
were up 1.2% from a year ago

Help Desk Support Assistant in Fort Smith, AR
Provide direct technical assistance to projects in a bid to help them reach their objectives.
December 04, 2019
Help Desk Support Assistant in Sioux City, IA
Respond to calls for technical support through telephones, emails or in person.
January 19, 2020
Help Desk Support Assistant in Champaign, IL
Under the guidance of senior Telecommunications Analyst and the IT Help Desk staff, provide in-depth, effective, and timely technical assistance to NDSU students, staff and faculty for services offered by Telecommunications and Emergency Technologies and Help Desk.
February 19, 2020