Help Desk Support Assistant jobs in Bridgeport, CT
Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Help Desk Support Assistant jobs
- ReGenerating Solutions, Inc
-
Fairfield, CT
FULL_TIME
-
ReGenerating Solutions, Inc. a technology consulting firm located in Fairfield, CT, is looking for several candidates to enhance its help desk support team. Manager and entry level positions are available. Positions require a BS degree and individuals who are a motivated self-starter with good communication skills. Responsibilities will include assisting and handling support calls from clients and create the initial ticket. Entry level positions will resolve all Level I end-user problems over the phone; pass all Level II requests to a Level II; Handle computer repair and installation of business technology equipment. Manager position will oversee helpdesk opperations and all aspects of client support and system design.
Employee benefits package. EOE
Job Type: Full-time
Pay: $20.00 - $50.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Retirement plan
Experience level:
- 1 year
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: In person
- 23 Days Ago
- Alpha Net Consulting LLC
-
Monroe, CT
CONTRACTOR
- Help Desk Specialist Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, a...
- 30 Days Ago
- Sikorsky Financial Credit Union
-
Stratford, CT
FULL_TIME
- Why Join the Sikorsky Credit Union Team? Sikorsky Credit Union has been named the #1 Credit Union in Connecticut for 4 years in a row. We are one of the largest credit unions in the state, with over $...
- 15 Days Ago
- CareerFactor, LLC
-
Shelton, CT
FULL_TIME,CONTRACTOR
- We have a Level 1 technical support position for someone with at least 1 year of corporate help desk / computer support experience and/or 1 year working at your college on the University's support tea...
- 23 Days Ago
- Medi-Weightloss
-
Trumbull, CT
CONTRACTOR,FULL_TIME
- Are you a dedicated Medical Assistant/Receptionist seeking an opportunity to make a meaningful impact on patient care within a dynamic healthcare environment? At Medi-Weightloss Clinics®, we are in se...
- Just Posted
- Sittercity.com
-
Weston, CT
PART_TIME
- A nice, busy couple with two wonderful children is looking for someone who can assist with managing the day-to-day activities of the kids. We want to ensure that our children are spending less time on...
- 2 Days Ago
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- Bridgeport, CT
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0 Help Desk Support Assistant jobs found in Bridgeport, CT area
- MyEyeDr
-
Somers, NY
- About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an esse...
- 4/18/2024 12:00:00 AM
- AutoNation, Inc.
-
Elmsford, NY
- Jaguar Land Rover White Plains At AutoNation, doing whats right by the customer comes standard at 300 locations coast to...
- 4/18/2024 12:00:00 AM
- Intercontinental Capital Group
-
Melville, NY
- >> Customer Advocate Supervisor Customer Advocate Supervisor Summary Title:Customer Advocate SupervisorID:1416 - NYLocat...
- 4/18/2024 12:00:00 AM
- Balfour
-
Southampton, NY
- **Customer Service Apprentice Southampton 2022** * **Job number:** UK410 * **Career area:** Apprenticeships * **Country:...
- 4/17/2024 12:00:00 AM
- William Raveis Real Estate
-
Cheshire, CT
- Job Description Job Description William Raveis Real Estate, Mortgage & Insurance (WRRE) is the #1 family-owned real esta...
- 4/16/2024 12:00:00 AM
- Fair Haven Community Health Center
-
New Haven, CT
- **Fair Haven Community Health Care** **Patient Access Representative - Front Desk** **New Haven, CT - Full Time** Fair H...
- 4/16/2024 12:00:00 AM
- Pep Boys Inc
-
Bridgeport, CT
- **** **Assistant Service Manager** **Assistant Service Manager** **Requisition ID:** 116782 **Category:** Service Desk *...
- 4/14/2024 12:00:00 AM
- Seth A Keiles DMD & Dana G Keiles
-
Yorktown Heights, NY
- Job Description Job Description DENTAL FRONT OFFICE Looking for a SMART team player Very fast paced Multi-specialty Dent...
- 4/14/2024 12:00:00 AM
About Bridgeport, Connecticut
were up 1.7% from a year ago