Help Desk Support Assistant jobs in Clearwater, FL

Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Help Desk Support I
  • Robert Half
  • Clearwater, FL FULL_TIME
  • Job Details

    Description

    Robert Half is hiring for a Help Desk Analyst-the partner is a growing company, and needs someone to support local and field users. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role having a large amount of visibility within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Clearwater, Florida, the Help Desk Analyst opportunity is a permanent role. Apply today for immediate consideration!

    What you get to do every single day

    - Deliver IT support for operating systems, productivity software, and a variety of other applications used internally

    - Independently investigate and implement solutions to technical issues

    - Spot recurring technical issues and deploy solutions to address the root of the problems

    - Assist and follow up on technical help tickets submitted via phone, email, and walk-ups

    Please reach out to Zach Saffe via LinkedIn

    Requirements

    - Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications

    - IT support ticketing system experience highly valued

    - User administration and bug fixing in a client-server environment

    - Foundational knowledge in Hardware Troubleshooting

    - Basic Troubleshooting experience

    - Expertise in Active Directory

    - Microsoft Office 365 experience

    - Excellent problem-solving skills

    - Familiarity with basic networking concepts

    Technology Doesn't Change the World, People Do.

    Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

    2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
  • 5 Days Ago

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IT/Desktop Support/ Help Desk/ Field Support/ (Clearwater- Florida) (Part-Time)
  • Axiom Technologies
  • Clearwater, FL PART_TIME
  • Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are look...
  • 17 Days Ago

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Help Desk Specialist III
  • Pinnacle Home Care
  • Oldsmar, FL FULL_TIME
  • Job description Our Mission at Pinnacle Home Care is "Changing lives through the art of the experience"!! Pinnacle Home Care is a full-service Medicare Certified and Florida Licensed Home Health Compa...
  • 12 Days Ago

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Help Desk III
  • Pinnacle Home Office
  • Oldsmar, FL FULL_TIME
  • Job descriptionOur Mission at Pinnacle Home Care is "Changing lives through the art of the experience"!! Pinnacle Home Care is a full-service Medicare Certified and Florida Licensed Home Health Compan...
  • 8 Days Ago

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Local Contract Home Health Occupational Therapist Assistant - $48-50 per hour
  • Healthcare Support
  • Clearwater, FL FULL_TIME
  • Healthcare Support is seeking a local contract Home Health Occupational Therapist Assistant for a local contract job in Clearwater, Florida.Job Description & RequirementsSpecialty: Occupational Therap...
  • 6 Days Ago

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Travel Home Health Physical Therapy Assistant - $1,854 per week
  • Healthcare Support
  • Clearwater, FL FULL_TIME
  • Healthcare Support is seeking a travel Home Health Physical Therapy Assistant for a travel job in Clearwater, Florida.Job Description & RequirementsSpecialty: Physical Therapy AssistantDiscipline: The...
  • 1 Month Ago

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0 Help Desk Support Assistant jobs found in Clearwater, FL area

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Veterans Service Representative (AQRS)
  • Veterans Benefits Administration
  • Saint Petersburg, FL
  • Summary This position is located in a Department of Veterans Affairs, Regional Office (VARO), Decision Review Operations...
  • 4/19/2024 12:00:00 AM

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TECH SVCS - Bilingual IT Help Desk Customer Service Representative
  • TechDigital Corporation
  • Tampa, FL
  • Job Summary As a member of the Specialty Service Desk, you will be responsible for delivering world class IT support to ...
  • 4/19/2024 12:00:00 AM

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Bilingual Customer Service Representative
  • Leading Edge Connections
  • Tampa, FL
  • Bilingual Call Center Customer Care Representative Leading Edge Connections, LLC. is a full-service virtual Contact Cent...
  • 4/19/2024 12:00:00 AM

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Patient Service/Front Desk Coordinator
  • MyEyeDr
  • Palm Harbor, FL
  • About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an esse...
  • 4/18/2024 12:00:00 AM

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Patient Care Coordinator
  • Upperline Health
  • Clearwater, FL
  • About Us Upperline Health launched in 2017 and is one of the nation's leading comprehensive and coordinated lower extrem...
  • 4/17/2024 12:00:00 AM

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Customer Service Assistant
  • Suncoast Center
  • Saint Petersburg, FL
  • Job Description Job Description Job Duties: Function as in-person access point for clients and guests in designated agen...
  • 4/17/2024 12:00:00 AM

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Remote Senior SAP SD Urgent
  • tekHouse
  • Tampa, FL
  • 12month Plus contract Must be USC 1099 or Corp to Corp Primary Job Duties: Provide SD expertise to confirm/develop busin...
  • 4/16/2024 12:00:00 AM

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Remote Customer Service Representative
  • Verizon Communications, Inc.
  • Tampa, FL
  • **Remote Customer Service Representative** * Job # 591656 * Date posted - 2022-02-04 Share this Job **** **When you join...
  • 4/16/2024 12:00:00 AM

Clearwater is a city located in Pinellas County, Florida, United States, northwest of Tampa and St. Petersburg. To the west of Clearwater lies the Gulf of Mexico and to the southeast lies Tampa Bay. As of the 2010 census, the city had a population of 107,685. Clearwater is the county seat of Pinellas County and is the smallest of the three principal cities in the Tampa-St. Petersburg-Clearwater metropolitan area, most commonly referred to as the Tampa Bay Area. Cleveland Street is one of the city's historic avenues, and the city includes Spectrum Field and Coachman Park. The city is separated ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Assistant jobs
$42,856 to $52,761
Clearwater, Florida area prices
were up 1.1% from a year ago

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Provide direct technical assistance to projects in a bid to help them reach their objectives.
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Help Desk Support Assistant in Sioux City, IA
Respond to calls for technical support through telephones, emails or in person.
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Help Desk Support Assistant in Champaign, IL
Under the guidance of senior Telecommunications Analyst and the IT Help Desk staff, provide in-depth, effective, and timely technical assistance to NDSU students, staff and faculty for services offered by Telecommunications and Emergency Technologies and Help Desk.
February 19, 2020