Help Desk Support Assistant jobs in Erie, PA
Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Help Desk Support Assistant jobs
- IT Solution Services
-
Erie, PA
FULL_TIME,PART_TIME
-
ITSS Services provides the best technological solutions to businesses and consumers all over the world. From computer/laptop repair and installation, network installation, server management, VOIP Solutions, and basic troubleshooting.
We are currently looking for an entry level, IT Help Desk Technician who would like to expand their experience in information technology. No experience necessary! Join our team today!
Qualifications and Skills:
- 0 years experience working with computers, laptops and networks.
- Patient, reliable, and willing to learn
- Flexible schedule
Benefits:
- Bonuses
- Paid time
- Holiday Time
- Personal Time
- Vacation Time
- Insurance: Medical and Dental
- Prescription Drug Plan
- Life Insurance
- Employee Appreciation
- Internal Appreciation Events
- Professional development
- Tuition Program
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Experience level:
- No experience needed
People with a criminal record are encouraged to apply
License/Certification:
- IT Certification (Preferred)
Work Location: In person
- 9 Days Ago
- Provider Resources, Inc.
-
Erie, PA
FULL_TIME
- Position Description: Tier I Help Desk Under the supervision of the IT department, the Tier I Help Desk will provide support for internal and external business processes. The Tier I Help Desk will per...
- 8 Days Ago
- Provider Resources, Inc.
-
Erie, PA
FULL_TIME
- Position Description: Tier I Help Desk Under the supervision of the IT department, the Tier I Help Desk will provide support for internal and external business processes. The Tier I Help Desk will per...
- 8 Days Ago
- Matthew T Daly, DMD, PC
-
Meadville, PA
PART_TIME
- Overview: We are looking for a competent dental assistant who will make the dentist’s office more efficient and pleasant for patients. You’ll ensure excellent customer service and lift administrative ...
- 22 Days Ago
- Help at Home
-
Mills, PA
FULL_TIME,PART_TIME
- Help at Home is hiring TODAY in your community and we are offering a $1,000 sign on bonus to join our teamStart your career with the nation's leading provider of in-home support to seniors and become ...
- 21 Days Ago
- Help at Home
-
Erie, PA
FULL_TIME
- Help at Home is hosting an Onsite Hiring Event for Caregivers at our Erie, PA. location– Job offers on the spot! Starting pay $13 an hr! $1,000 New Hire Bonus! Offering weekly pay!We look forward to ...
- 2 Months Ago
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0 Help Desk Support Assistant jobs found in Erie, PA area
- University of Pittsburgh Medical Center
-
Erie, PA
- A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and eme...
- 4/19/2024 12:00:00 AM
- University of Pittsburgh Medical Center
-
Erie, PA
- Are you passionate about helping kids be their best selves? Join our team of Life Changers! UPMC Children's Community Pe...
- 4/19/2024 12:00:00 AM
- Bright Horizons
-
Erie, PA
- **Child Care Teacher** Imagine your future as a teacher with a world-class team where you make a difference for children...
- 4/19/2024 12:00:00 AM
- Centric Business Systems - powered by UBEO
-
Erie, PA
- UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Sales Re...
- 4/18/2024 12:00:00 AM
- Pomeroy Technologies, LLC.
-
Erie, PA
- Job Description Job Description Pomeroy is looking to add an experienced Desktop Support Level 2 Technician to join our ...
- 4/18/2024 12:00:00 AM
- Swift Placement & Consulting
-
Erie, PA
- Job Description Job Description Can live in Buffalo, Cleveland, Erie PA, or Syracuse, NY. Employment is conditioned on D...
- 4/18/2024 12:00:00 AM
- Pomeroy Technologies, LLC.
-
Erie, PA
- Job Description Job Description Pomeroy is looking to add an experienced Desktop Support Level 2 Technician to join our ...
- 4/18/2024 12:00:00 AM
- White Lodging
-
Erie, PA
- Summary: At White Lodging, we know that the hospitality business, like life, is how you make people feel. That's where y...
- 4/18/2024 12:00:00 AM
About Erie, Pennsylvania
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