Help Desk Support Assistant jobs in Greenville, SC

Description:

A TEKsystems client is looking to add a 100% remote IT Help Desk Support Technician for a PART TIME 6mo contract opportunity. The contract can be extended with potential conversion-they are growing and this is a possibility but not guaranteed. This person can sit anywhere as long as they are supporting during this eastern time block. This person will support internal end users (advocates). These end users work with those who are disabled, including veterans to assist them in retrieving the proper compensation/benefits. Typical tickets supported will include troubleshooting Windows laptops, assisting with VPN issues, password resets etc.

This is a great opportunity for someone who is in school or who has had an internship and wants to get some more experience as they are open to junior candidates.

Top Skills' Details

1) Tier 1 Help Desk Support Experience (password resets, connectivity issues, VPN issues etc.)- can be from an internship

2) Troubleshooting experience Windows 10/11 as well as Microsoft Office Products

3) Strong customer service experience (able to take phone calls from non-technical end users in a personable/professional manner)

**PLEASE NOTE THIS IS A PART-TIME 6 MONTH CONTRACT TO START (potential to be extended/convert perm)

Hours are flexible 8/8:30 am - 12/12:30 pm M-F**

CONSULTANT NEEDS TO SIT IN ONE OF THE FOLLOWING:

FL

GA

HI

IL

IN

MI

NC

NJ

NV

NY

PA

SC

TX

Additional Information

• 6 month contract with potential hire-
• Will be 20 hours of work while on contract; would likely go to 40 hours/ week once brought on
• 100% remote
• Pay will be between $17-$20/hr based on education, experience, and certifications
• Looking for someone to start ASAP

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.