Help Desk Support Assistant jobs in Indianapolis, IN

Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Help Desk Support
  • Info Origin Inc.
  • Indianapolis, IN CONTRACTOR
    • Non-IT help desk experience Required 3 Years
    • Strong customer service experience Required 2 Years
    • Accuracy in data entry Required
    • Excellent human relation skills with the ability to work with diverse constituencies and a variety of educational levels Required
    • Excellent organizational and time management skills Required
    • Ability to deal with confrontational situations Required
    • Excellent oral and written communication skills Required

    Job Type: Contract

    Salary: Up to $20.30 per hour

    Expected hours: 40 per week

    Experience level:

    • 10 years
    • 11 years
    • 7 years
    • 8 years
    • 9 years

    Schedule:

    • 8 hour shift

    Experience:

    • Non-IT help desk: 8 years (Required)
    • customer service: 5 years (Required)
    • data entry: 5 years (Required)
    • organizational and time management: 2 years (Required)

    Ability to Commute:

    • Indianapolis, IN 46201 (Required)

    Ability to Relocate:

    • Indianapolis, IN 46201: Relocate before starting work (Required)

    Work Location: In person

  • 22 Days Ago

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Non- IT Help Desk/ Support/ Data Entry
  • Info Origin Inc.
  • Indianapolis, IN CONTRACTOR
  • Help Desk Coordinator || Contract || Hybrid Only local candidates of Indiana State are required. Rate: $21/hr on w2 OR $24/hr on 1099 Skills Required: Non-IT help desk experience. Strong customer serv...
  • 23 Days Ago

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Direct support professional
  • Help At Home
  • Frankfort, IN FULL_TIME
  • Why should you join Help at Home? Flexible scheduling No experience required Amazing benefits - healthcare, hazard pay, time off Meaningful work with clients who need your help Industry leader with 40...
  • 11 Days Ago

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Direct Support Professional
  • Help at Home
  • Lafayette, IN FULL_TIME
  • We are sorry. The job offer you are looking for is no longer available. Help at Home is hiring caregivers in your community TODAY! Now offering weekly pay! Starting pay up to $15 an hour! Start your c...
  • 11 Days Ago

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Direct support professional
  • Help At Home
  • Crawfordsville, IN FULL_TIME
  • Why should you join Help at Home? Flexible scheduling No experience required Amazing benefits - healthcare, hazard pay, time off Meaningful work with clients who need your help Industry leader with 40...
  • 11 Days Ago

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Help desk
  • Magicforce
  • Indianapolis, IN FULL_TIME
  • The topresponsibilities will include application processing customerservice interaction and case management. The ideal candidate willbe able to quickly learn how to process applications whilefollowing...
  • 21 Days Ago

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0 Help Desk Support Assistant jobs found in Indianapolis, IN area

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Child Care Substitute Teacher - Indianapolis
  • Bright Horizons Family Solutions
  • Indianapolis, IN
  • Child Care Substitute Teacher Imagine your future teaching with a world-class team where you make a difference for child...
  • 3/18/2024 12:00:00 AM

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Executive - Import Operations (Customer Service)
  • BDP International
  • Indianapolis, IN
  • **Job Details** **Executive - Import Operations (Customer Service) - (4128)** This details all the information about the...
  • 3/16/2024 12:00:00 AM

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Customer Service Representative - Anderson- Ascension - (PRN, Varies)
  • R1 RCM Inc.
  • Anderson, IN
  • ** Customer Service Representative - Anderson- Ascension - (PRN, Varies)** **Job Category****:** Patient Services **Requ...
  • 3/16/2024 12:00:00 AM

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Receptionist
  • Homecare Connections
  • Indianapolis, IN
  • Receptionist Indianapolis, IN HomeCare Connections LLC is a Personal Service Agency licensed through Indiana Department ...
  • 3/16/2024 12:00:00 AM

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Patient Access Representative Float
  • OrthoIndy Hospital Northwest
  • Greenwood, IN
  • Patient Access Representative Float Facility: OrthoIndy South, Indianapolis, IN Department: Clinic Services Shift Detail...
  • 3/15/2024 12:00:00 AM

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Customer Service Rep(02514) 770 Westfield Rd
  • Domino's
  • Noblesville, IN
  • Company Description Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in th...
  • 3/15/2024 12:00:00 AM

T
Front Desk Supervisor
  • The Alexander | a Dolce Hotel
  • Indianapolis, IN
  • Property Description: The Alexander, A Dolce Hotel is a contemporary and upscale hotel located in the vibrant city of In...
  • 3/15/2024 12:00:00 AM

C
Lease Admin Manager - Remote
  • CBRE
  • Indianapolis, IN
  • Lease Admin Manager - Remote Job ID 157147 Posted 29-Feb-2024 Service line GWS Segment Role type Full-time Areas of Inte...
  • 3/15/2024 12:00:00 AM

Indianapolis is in the East North Central region of the Midwestern United States, in central Indiana. According to the U.S. Census Bureau, the Indianapolis (balance) encompasses a total area of 368.2 square miles (954 km2), of which 361.5 square miles (936 km2) is land and 6.7 square miles (17 km2) is water. The consolidated city boundaries are coterminous with Marion County, with the exception of the autonomous municipalities of Beech Grove, Lawrence, Southport, and Speedway. Indianapolis is the 16th largest city by land area in the U.S. Indianapolis is within the Tipton Till Plain, a flat to...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Assistant jobs
$44,091 to $54,284
Indianapolis, Indiana area prices
were up 1.3% from a year ago

Help Desk Support Assistant in Fort Smith, AR
Provide direct technical assistance to projects in a bid to help them reach their objectives.
December 04, 2019
Help Desk Support Assistant in Sioux City, IA
Respond to calls for technical support through telephones, emails or in person.
January 19, 2020
Help Desk Support Assistant in Champaign, IL
Under the guidance of senior Telecommunications Analyst and the IT Help Desk staff, provide in-depth, effective, and timely technical assistance to NDSU students, staff and faculty for services offered by Telecommunications and Emergency Technologies and Help Desk.
February 19, 2020