Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Dentistry with a work-life balance
Make a difference while doing what you love
If you’re looking for a career opportunity at a competitive salary while helping kids in need, let’s talk.
Help A Child Smile, a school-based mobile dental practice, is seeking a Dental Assistant in Macon, GA and surrounding areas to help provide dental care to underserved children at their school.
Our innovative in school dental program offers something different than a traditional dental practice. With a workday that ends with the school day and no nights or weekends, our program is perfect for people looking for a diverse and different working environment, working parents and anyone who wants to make a difference in the dental field.
Dental Assistant Qualifications:
Help A Child Smile Offers:
Want to learn more? Apply today!
Help A Child Smile is Georgia’s leading at school dental program meeting the tremendous need among underserved school aged children who do not have easy access to dental care and who often suffer from poor oral hygiene, tooth decay, pain and associated health problems.
Help A Child Smile is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.
0 Help Desk Support Assistant jobs found in Macon, GA area