Help Desk Support Assistant jobs in Nashua, NH
Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Help Desk Support Assistant jobs
- RdF Corporation
-
Hudson, NH
FULL_TIME
-
RdF Corporation, a leading temperature sensor technology manufacturer for over sixty years, located in Hudson, New Hampshire, seeks a Helpdesk candidate to troubleshoot software problems to resolution or escalate problems to the programmer or off-site support. Provide technical and end-user support for the desktop operating systems and applications, network connections and web applications. Manage RdF networks, in-house systems and backup management. Create accounts and assign rights and permissions to file shares, assign and remove users from permission groups, register computers on RdF network, reset account passwords, software duplications and distribution, maintain software compliance database and asset inventory, create email account aliases, and assist with special projects. Support and train users on a ide range of software including Windows and in-house/MRP Systems, email, network applications, word processing, spreadsheet, calendaring, database. web and multimedia applications. Evaluate users' computing needs and assist with hardware and software choices to meet those needs. Troubleshoot, repair and replace hardware for PC systems as well as printers. Assist with programming needs.
Requires a Bachelor's Degree in Computer Science or equivalent from an accredited four year college or university.
Job Type: Full-time
Pay: $15.81 - $19.04 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person
- 14 Days Ago
- Elbit Systems of America
-
Merrimack, NH
FULL_TIME
- Company DescriptionElbit Systems of America is a leading provider of high performance products, system solutions, and support services focusing on the defense, homeland security, commercial aviation, ...
- 1 Month Ago
- Bellavance Beverage Company
-
Londonderry, NH
FULL_TIME
- Description: Are you looking for a summer job that allows you to have a 3 day weekend every week, and still earn a full time paycheck? Spend the summer as part of our Delivery Support team at Bellavan...
- 26 Days Ago
- Herner Chiropractic
-
Nashua, NH
PART_TIME
- Job Summary Herner Chiropractic is looking for a Front Desk/Chiropractic Assistant to join our team. Job Responsibilities: Excellent customer service is a priority for our office. Our ideal candidate ...
- 15 Days Ago
- Athena Dental Group
-
Nashua, NH
FULL_TIME
- In this modern age of technology and fast-paced life, we are looking for someone who loves to deliver. Thrives in a challenging environment and is eager to succeed. We are a family-owned state of the ...
- 25 Days Ago
- Cow Enterprise of Salem Corp
-
Hudson, NH
FULL_TIME
- Pay Range: $12.00 - $15.00Front Counter Crew Member You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc. ...
- 10 Days Ago
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0 Help Desk Support Assistant jobs found in Nashua, NH area
- Rightworks LLC
-
Hudson, NH
- Rightworks offers the only?intelligent cloud purpose-built for accounting firms?and professionals. Backed by award-winni...
- 4/19/2024 12:00:00 AM
- Confidential
-
Manchester, NH
- We are looking for a driven, adaptable, and principled Coordinator to join our Member Engagement Team! The Member Servic...
- 4/18/2024 12:00:00 AM
- Higheredmilitary
-
Weston, MA
- **Helpdesk Multimedia and Desktop Support Specialist (83852)** Weston, MA **Type:** Full-Time **Posted:** 10/14/2021 **S...
- 4/17/2024 12:00:00 AM
- tekHouse
-
Boston, MA
- 12month Plus contract Must be USC 1099 or Corp to Corp Primary Job Duties: Provide SD expertise to confirm/develop busin...
- 4/16/2024 12:00:00 AM
- New England Board of Higher Education
-
Weston, MA
- Location Expand Show Other Jobs Job Saved Save Job Helpdesk Multimedia and Desktop Support Specialist Regis College Deta...
- 4/16/2024 12:00:00 AM
- Midwest Dental Group
-
Hudson, NH
- X Patient Service Representative Position in Hudson, NH **Patient Service Representative Position in Hudson, NH** **Full...
- 4/16/2024 12:00:00 AM
- RetroFit Technologies, Inc.
-
Boston, MA
- Job Description Job Description Engineers at RetroFit are responsible for the development and delivery of our technical ...
- 4/15/2024 12:00:00 AM
- Copytechnet
-
Woburn, MA
- * Remote Support Specialist/ Help Desk - Boston/ Woburn, Massachusetts Join Date May 2012 Location Woburn, MA Posts 5 **...
- 4/15/2024 12:00:00 AM
About Nashua, New Hampshire
were up 1.4% from a year ago