Help Desk Support Assistant jobs in Nassau, NY

Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Customer Support Representative - Front Desk Manager
  • Front Desk Manager - Fred Astaire Dance Studios
  • Albany, NY PART_TIME
  • We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized and being part of a fast paced environment? If so, then we may have the opportunity for you.

    This role is of critical importance to the client, staff and studio experience. On a daily basis you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and staff succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won’t be for everyone, but if this sounds like a great fit for you, please apply quickly as we are looking to hire this new team member as soon as possible.

    Who we are:

    Enriching lives – physically, mentally, emotionally & socially, through the positive, transforming power of dance.

    Fred Astaire Dance Studios® is the leader in ballroom dance instruction across the country and around the world. Founded in 1947 with one studio on Park Avenue in Manhattan, we have grown our franchise network to 180 dance studio locations serving over 25,000 students! We are global family, proudly honoring the legacy of Mr. Fred Astaire, committed to pursuing excellence of life through dance.

    We welcome everyone who is interested in starting their dance journey because we believe that dance is for everybody and for every BODY! People ask “Why do students stay with Fred Astaire Dance Studios®?” It is because of the atmosphere of kindness, warmth and care given and received at every location. It’s what our students tell us they notice from the first time they step inside our studio – an energy and sense of “FADS community” that is welcoming, non-judgmental, and FUN!

    Fred Astaire Dance Studios® has something for everyone. We offer group and private lessons, choreograph wedding dances or just prepare the happy couple and wedding party for the big day, provide opportunities to perform in beautiful venues, host local parties for dance practice and comradery and we host an average of 35 spectacular branded National, Inter-Regional and Regional Dance Competitions annually giving our students and professionals opportunities to compete in a variety of categories.

  • 2 Months Ago

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IT Help Desk Support - Level I
  • K2 Staffing, LLC
  • Nassau, NY FULL_TIME
  • Summary Our client is a leading IT Solutions Company in the North Nassau, NY area (Roslyn, NY). They are in need of a Helpdesk Support Level I technician. A successful candidate will have a track reco...
  • 20 Days Ago

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Desktop\\help desk Specialist
  • Key Business Solutions, Inc.
  • East Greenbush, NY FULL_TIME
  • Help Desk Support East Greenbush, NY 24 Months - #06191 Job Description: This is a hands–on technical assignment working for the Office of Information Technology Services on site at the New York State...
  • 18 Days Ago

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Help Desk Technician
  • NY Creates
  • Albany, NY FULL_TIME
  • Category: Administrative Department: Information Technology Locations: Albany, NY Posted: Nov 16, 2022 Closes: Open Until Filled Type: Full-Time Ref. No.: R19-51 Position ID: 155904 About NYCREATES: N...
  • 21 Days Ago

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Help Desk Technician
  • National Business Technologies
  • Albany, NY FULL_TIME
  • Overview:We are seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support and troubleshooting assistance to our external and...
  • 14 Days Ago

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Help Desk Services Specialist
  • Empire State
  • Albany, NY FULL_TIME
  • *Applicants MUST submit a cover letter with resume to be considered.*Position expected to work onsite and hybrid consistent with New York State. BASIC FUNCTION: Provide end users with all hardware and...
  • 1 Month Ago

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0 Help Desk Support Assistant jobs found in Nassau, NY area

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Computer Technician- DT0802
  • Techlink Systems
  • Rensselaer, NY
  • Job Description Job Description Job Title: Field Engineer 3 Location: Rensselaer, NY (Onsite) Contract Duration: Contrac...
  • 4/25/2024 12:00:00 AM

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URGENT HIRING! IT support break/fix (1010cf)
  • Techlink Systems
  • Rensselaer, NY
  • Job Description Job Description Job Title: Field Engineer 3 Location : Rensselaer, NY (Onsite) Contract Duration: Contra...
  • 4/25/2024 12:00:00 AM

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Retail Sales Part Time
  • Lowes
  • Glenmont, NY
  • We are happy you have taken time out of your day to check out this Retail Sales Associate opportunity with Lowe's. Do an...
  • 4/25/2024 12:00:00 AM

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IT Field Technician
  • JobsRUs.com
  • Rensselaer, NY
  • JobsRUs.com is seeking to hire a IT Field Technician for our client in Rensselaer, NY! Benefits Available! Weekly Pay! $...
  • 4/24/2024 12:00:00 AM

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Call Center Representative 1
  • StateJobsNY
  • Albany, NY
  • MINIMUM QUALIFICATIONS: For Temporary/Hourly Appointment: Sixty college semester credit hours and one year of work exper...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative Albany
  • Million Air
  • Albany, NY
  • * Albany * Albany, NY, USA * $17.00 * Hourly * Full Time *Excellent Health Ins, Dental, Vision, and 401K,* Our motto, "W...
  • 4/22/2024 12:00:00 AM

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Domestic Violence Hotline Operator
  • Ywca Of Schenectady
  • Schenectady, NY
  • Job Description Job Description About YWCA NENY Established in 1888, YWCA NENY has a rich history of adapting programs t...
  • 4/22/2024 12:00:00 AM

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QA Specialist (QA for QC)
  • Regeneron Pharmaceuticals
  • Rensselaer, NY
  • The QA department is hiring! The QA Specialist for QC applies functional knowledge in the Quality function. This individ...
  • 4/22/2024 12:00:00 AM

Nassau, the name of several places in New York State, may refer to: Nassau (village), New York Nassau (town), New York Nassau County, New York Nassau Island, former name of Long Island...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Assistant jobs
$49,854 to $61,378
Nassau, New York area prices
were up 1.5% from a year ago

Help Desk Support Assistant in Fort Smith, AR
Provide direct technical assistance to projects in a bid to help them reach their objectives.
December 04, 2019
Help Desk Support Assistant in Sioux City, IA
Respond to calls for technical support through telephones, emails or in person.
January 19, 2020
Help Desk Support Assistant in Champaign, IL
Under the guidance of senior Telecommunications Analyst and the IT Help Desk staff, provide in-depth, effective, and timely technical assistance to NDSU students, staff and faculty for services offered by Telecommunications and Emergency Technologies and Help Desk.
February 19, 2020