Help Desk Support Assistant jobs in Pierre, SD

Join Our Team as a Front Desk Assistant in Presho, SD!

Are you a hardworking and detailed individual looking for an exciting opportunity to contribute to the success of a premier grain elevator in Presho, SD? As a Front Desk Assistant, you will play an essential role in the day-to-day operations of our grain elevator facility and scale room operations, ensuring the efficient handling and processing of various agriculture commodities. On-the-job training will be provided.

Dakota Mill and Grain, Inc. is committed to providing the highest quality products and services to our customers, maintaining strong relationships, and supporting agricultural growth in our region. As a team member, you will play a vital role in our operations and contribute to our continued success.

Responsibilities:

• Provide exceptional customer service while greeting customers at the front desk.
• Route incoming calls to the correct department and/or take detailed messages.
• Maintain confidentiality with all customer information.
• Assist customers with grain purchases and grain settlements as needed.
• Properly grade each grain sample and enter it correctly into our scale interface system.
• Maintain cleanliness and upkeep of the scale room and front desk areas.
• Perform administrative tasks such as light office work, filing, maintaining office equipment, etc.
• Assist with warehouse loadouts and invoicing as needed.
• Adhere to all safety protocols, regulations, and company policies.

Qualifications:

• Successfully pass pre-employment drug/alcohol screening and physical.
• High school diploma/GED preferred.
• Valid driver's license.
• Ability to read, write, and communicate verbally.
• Prior experience in a grain elevator or agricultural setting is preferred, but not required.
• Ability to work in a fast-paced environment while ensuring attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Basic computer skills
• Commitment to safety and ability to follow safety guidelines and protocols.
• Willingness to work extended hours, including evenings, weekends, and holidays, during peak harvest seasons.
• Able to wear personal protective equipment and any other safety-related equipment.
• Able to work a minimum of 8 hours a day and overtime as required.

Benefits:

Working as a Front Desk Assistant at Dakota Mill and Grain, Inc. comes with a range of benefits, including:

• Competitive pay package
• Medical, dental, vision, and life insurance
• Flexible spending programs for healthcare and dependent care
• Aflac supplemental insurance products
• SIMPLE IRA Retirement plan with company match
• College Savings Program
• Generous Paid time off and holidays

Join our team and take your career to new heights in the grain industry and contribute to the success of our local farmers and agricultural industry. Your contribution will be instrumental in our mission to provide quality grain products and services to our valued customers across South Dakota. Apply today and become part of our dedicated team!

EOE, including disability/vets.

Disclaimer

This document describes the position currently available. It is not an employment contract. Our company reserves the right to modify job duties or job descriptions at any time.