Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Countryside Hospice Thrift store has a position open for an assistant manager. The thrift store provides funding for several community based programs for cancer patients and those with memory loss and is a non profit organization. Pay range starting $18.50 with a 3% increase after 3 months. Vacation,sick leave,personal time and retirement plan available. This position is 30-40 hours weekly Mon - Fri 8am - 5pm and every other weekend. Responsibilities include opening and closing the store, interacting with customers and donors, assisting with recieving donations,stocking shelves and creating displays. Ability to lift 40 lbs and be on your feet for most of the shift is required. Positive work enviroment and flexibility to schedule days off for personal /family needs.
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0 Help Desk Support Assistant jobs found in Pierre, SD area