Help Desk Support Assistant jobs in Reno, NV

Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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IT Help Desk Technician
  • Via Seating
  • Sparks, NV FULL_TIME
  • Via Seating is hiring a Helpdesk Technician in our IT Department

    to join our team in Sparks, NV!!

    As a Helpdesk Technician, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will address user tickets, troubleshoot problems, and offer solutions to ensure efficient use of technology for our users. This role requires strong team collaboration, great communication skills, technical knowledge, and a customer-focused approach to IT support. Our IT/IS Systems Technician is a safety sensitive position.

     Position is full-time and works 40 hours/week Monday-Friday.  This is an in-office/on-site position.

    Pay from $45 - $55K annually, DOE!

     

    Via offers a very generous benefits package including:

    • Comprehensive Package effective 1st of the month following hire date including:
      • Medical, Dental and Vision,  Voluntary Life/ADD, Voluntary Short-Term and Long-Term Disability, Voluntary Flexible Spending Accounts for Medical and/or Dependent Care, Voluntary Identity and Legal Protections
    • Additional Benefits Offered including 10 Paid Holidays,15 Days of Paid Time Off,401K Participation with up to a 4% company match after 90 days and Bi-Annual Company Celebrations
    •  
    • At Via Seating, we are builders, kitters, sewers, developers and engineers – inspired by the chair. We believe great things should happen in that chair. In America, the average person is sitting a total of 13 hours a day. That’s 4,745 hours a year. That’s a lot of hours.  A lot of hours that should be filled by great things. Great things needing a great chair. 

    Discover our love for great seating.  Join us in making great things happen in a chair!

    We are an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled. Via Seating is a drug and alcohol free workplace. Veterans are strongly encouraged to apply.

  • 7 Days Ago

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Help Desk Technician
  • Eide Bailly LLP
  • Reno, NV FULL_TIME
  • Who We AreEide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 40 offices in 15 states across the Midwest and Western United States, and offer our staff and Par...
  • 8 Days Ago

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Help Desk Specialist
  • Ariana Solutions
  • Reno, NV CONTRACTOR
  • Duties:Come join the Workforce Technology team here at Intuit as a contractor where our mission is to remove barriers for our employees and connect them to Intuit's bigger mission so they can do great...
  • 24 Days Ago

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User Support Desk / PC Technician
  • Peppermill Reno
  • Reno, NV FULL_TIME
  • The User Support Desk/PC Technician will help provide corporate-wide day-to-day 1st level help desk technical support to users of desktop systems. Qualifications: Desire to work with people. Minimum o...
  • 1 Month Ago

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Front Desk Assistant Manager
  • Grand Sierra Resort Casino
  • Reno, NV FULL_TIME
  • SUMMARY It is the primary responsibility of the Assistant Front Desk Manager-2 role to support Hotel Operations in the overall day to day functions of the Front Desk with a secondary focus in the area...
  • 14 Days Ago

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Front Desk Receptionist/Assistant
  • Sugi Psychiatry and Wellness
  • Reno, NV FULL_TIME
  • Growing psychiatry practice seeking a front desk receptionist. Work along side a dynamic team with doctors, physician assistants, APRNs and therapists. Ideal applicant can work well in a team setting,...
  • 4 Days Ago

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0 Help Desk Support Assistant jobs found in Reno, NV area

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Service Advisor
  • AutoNation, Inc.
  • Reno, NV
  • Mercedes-Benz of Reno At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, ...
  • 4/18/2024 12:00:00 AM

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System Administrator
  • Jensen Precast
  • Reno, NV
  • WHAT YOU'LL BE DOING The Systems Administrator, based at our Corporate Headquarters in Reno, Nevada, plays a pivotal rol...
  • 4/18/2024 12:00:00 AM

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Help Desk Desktop Support
  • Russell Tobin
  • Reno, NV
  • Job Title: Help Desk Support Job Location: Reno, NV 89511 (Onsite) Duration: 12 Months plus Pay Range: $20-$25/hr on W2 ...
  • 4/18/2024 12:00:00 AM

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Help Desk Specialist
  • Russell Tobin
  • Reno, NV
  • Role: Help Desk Support Location: 6884 Sierra Center Pkwy, USANV01, Reno, NV 89511, United States Rate: $20-25/-Hr on W2...
  • 4/18/2024 12:00:00 AM

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Help Desk Specialist
  • Russell Tobin
  • Reno, NV
  • Role:Help Desk Support Location: 6884 Sierra Center Pkwy, USANV01, Reno, NV 89511, United States Rate: $20-25/-Hr on W2 ...
  • 4/16/2024 12:00:00 AM

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Help Desk Desktop Support
  • Russell Tobin
  • Reno, NV
  • Job Title: Help Desk Support Job Location: Reno, NV 89511 (Onsite) Duration: 12 Months plus Pay Range: $20-$25/hr on W2 ...
  • 4/16/2024 12:00:00 AM

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Junior Estimator
  • Victory Woodworks
  • Reno, NV
  • Victory Woodworks is a highly entrepreneurial, customer-oriented, medium-sized manufacturing firm in search of a Junior ...
  • 4/16/2024 12:00:00 AM

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Assistant Director of Hotel Operations - The J Resort - 4/6/2024
  • Sierra Executive Solutions Inc
  • Reno, NV
  • Sierra Executive Solutions, Inc. (SES) is a 3rd party search firm recruiting for a hotel/casino client company's Assista...
  • 4/16/2024 12:00:00 AM

Reno (/ˈriːnoʊ/ REE-noh) is a city in the U.S. state of Nevada, located in the northwestern part of the state, approximately 22 miles (35 km) from Lake Tahoe. Known as "The Biggest Little City in the World", Reno is known for its casino industry. It is the county seat of Washoe County. The city sits in a high desert at the foot of the Sierra Nevada and its downtown area (along with Sparks) occupies a valley informally known as the Truckee Meadows. The city is named after Union Major General Jesse L. Reno, who was killed in action at the Battle of South Mountain on Fox's Gap. Reno, with an esti...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Assistant jobs
$45,673 to $56,230
Reno, Nevada area prices
were up 2.5% from a year ago

Help Desk Support Assistant in Fort Smith, AR
Provide direct technical assistance to projects in a bid to help them reach their objectives.
December 04, 2019
Help Desk Support Assistant in Sioux City, IA
Respond to calls for technical support through telephones, emails or in person.
January 19, 2020
Help Desk Support Assistant in Champaign, IL
Under the guidance of senior Telecommunications Analyst and the IT Help Desk staff, provide in-depth, effective, and timely technical assistance to NDSU students, staff and faculty for services offered by Telecommunications and Emergency Technologies and Help Desk.
February 19, 2020