Help Desk Support Assistant jobs in Toledo, OH
Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Help Desk Support Assistant jobs
- LUDLOW COMPOSITES
-
Fremont, OH
FULL_TIME
-
About us
Ludlow Composites Corporation is a 80-year old leading manufacturer of PVC and latex foam products.
Responsibilities
- Day-to-day operations including system monitoring and updates
- Help desk support
- Hardware repair/maintenance
- Maintaining network environment including VOIP
- Assist with IT programming for continuous improvements
- Other IT duties as assigned
Requirements
- 2-year associates in Information Technologies or equivalent experience and/or certifications
- Ability to multitask
- Strong ability to troubleshoot
- Ability to maintain IT environment
- Ability to provide team support
- Strong work ethic and sense of maintaining confidentiality
- Efficiency in Microsoft products and ERP systems, experience with Sage and MISys a plus
We offer competitive compensation and benefits packages, including health insurance, 401(k), and opportunities for career growth.
To apply, please submit your resume detailing your relevant experience and qualifications to Resumes@ludlow-comp.com
Job Type: Full-time
Pay: From $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
- Day shift
Supplemental pay types:
- Performance bonus
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
- 29 Days Ago
- Rudolph Libbe Group
-
Walbridge, OH
FULL_TIME
- JOB LOCATION Walbridge, OH JOB CATEGORY IT The Rudolph Libbe Group is a one-stop provider of construction and consulting services that range from site selection and financing to ongoing facility manag...
- 9 Days Ago
- Marco's Franchising, LLC
-
Toledo, OH
FULL_TIME
- Marco’s Support Center IT team is seeking an MSIT Help Desk Specialist to deliver support to the users in our pizza stores and support center employees across the country. This individual will create ...
- 1 Month Ago
- Frontline Managed Services
-
Maumee, OH
FULL_TIME
- Elevate your IT journey with Frontline Managed Services! We're on the lookout for Help Desk team players who are not just tech-savvy but hungry for knowledge and ready to make an impact. Join us in re...
- 1 Month Ago
- Lacquer Nail Services
-
Maumee, OH
PART_TIME
- We are an independent and locally owned nail salon looking for an energetic and upbeat receptionist to add to our family. Salon or industry experience is preferred, because we are busy! Must be able t...
- 7 Days Ago
- Lacquer Nail Services
-
Maumee, OH
PART_TIME
- We are an independent and locally owned nail salon looking for an energetic and upbeat receptionist to add to our family. Salon or industry experience is preferred, because we are busy! Must be able t...
- 7 Days Ago
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0 Help Desk Support Assistant jobs found in Toledo, OH area
- Harbor, Inc.
-
Toledo, OH
- Harbor is seeking a Support Services Specialist to provide front desk support in Toledo. Position is full-time Requireme...
- 4/26/2024 12:00:00 AM
- Department Of The Treasury
-
Toledo, OH
- Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
- 4/26/2024 12:00:00 AM
- Block Communications
-
Toledo, OH
- Job Description Job Description JOB SUMMARY The Brainiac – Tier 1 is responsible for the first call resolution and troub...
- 4/25/2024 12:00:00 AM
- Black & White Transportation
-
Toledo, OH
- Job Description Job Description At Black & White Transportation, we are more than just a transportation company; we are ...
- 4/25/2024 12:00:00 AM
- Myeyedr
-
Lambertville, MI
- About the roleSee yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essen...
- 4/24/2024 12:00:00 AM
- MyEyeDr.
-
Trenton, MI
- Description About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you ...
- 4/24/2024 12:00:00 AM
- Zatkoff Seals & Packings
-
Maumee, OH
- The Customer Service Representative will interact with and support the Company's customers and Technical Sales Represent...
- 4/23/2024 12:00:00 AM
- Toledo Area Regional Transit Authority
-
Toledo, OH
- Job Description Job Description The Chief Financial Officer (CFO) at Toledo Area Regional Transit Authority (TARTA), pla...
- 4/23/2024 12:00:00 AM
About Toledo, Ohio
were up 1.3% from a year ago