Help Desk Support Assistant jobs in Troy, NY
Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Help Desk Support Assistant jobs
- Dr Michael Katz, PC - Podiatry
-
Hampton, NY
PART_TIME
-
Looking for a pleasant, professional front desk receptionist with superior customer service skills for a busy podiatrist office. Bilingual a plus
In this role, you will be responsible for:
- Welcoming patients and visitors with friendly, professional greeting.
- Assist in comforting patients and maintaining reception area.
- Answer phone inquiries: schedule appointments: resolve issues: appointment reminder calls.
- Monitor daily appointments for appropriate scheduling with physician according to the suggested scheduling rubrics
- Inquire with lapsed payments with both insurance co and patients
- Monitor medical supplies
- Collect and log copays on a daily basis
- Assist patients with the completion of all necessary forms
- Build and maintain patient records through the use of the practice EMR system
- Process insurance authorizations for procedures or DME
- Sort and Process incoming mail
- Assist office manager to maintain daily operations of the office.
Job Type: Part-time
Pay: $22.00 per hour
Expected hours: 25 – 29 per week
Benefits:
- On-the-job training
Healthcare setting:
- Private practice
Medical specialties:
- Podiatry
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
- 29 Days Ago
- United Counseling Services
-
Bennington, VT
FULL_TIME
- Job Description Job Description Description : Monday - Thursday 12 : 00pm - 7 : 30pm and Friday 11 : 00am - 5 : 30pm, 34 hour / week Hourly Pay $17.65 Why Join United Counseling Service : For over 65 ...
- 25 Days Ago
- United Counseling Service of Bennington County,Inc
-
Bennington, VT
FULL_TIME
- Description34 hrs. per week.Monday - Thursday 12:00pm - 7:30pm and Friday 11:00am - 5:30pmWhy Join United Counseling Service: For over 65 years, UCS has been providing exceptional and thoughtful care ...
- 1 Month Ago
- Hilton Garden Inn Troy
-
Troy, NY
FULL_TIME
- COME AND JOIN OUR AMAZING TEAM! $16.50-$17/hour Most positions do require weekend and holiday availability. We are pleased to share the benefit options that we offer: Paid Time Off 401K Investment Ref...
- 15 Days Ago
- BBL Hospitality
-
Troy, NY
OTHER
- Job Details Job Location: Hilton Garden Inn Troy - Troy, NY Position Type: Part Time Salary Range: $16.50 - $17.00 Hourly Job Shift: Any Job Category: Hospitality - Hotel DescriptionCOME AND JOIN OUR ...
- 16 Days Ago
- Del Monte Hotel Management LLC
-
Troy, NY
FULL_TIME
- Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates ju...
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0 Help Desk Support Assistant jobs found in Troy, NY area
- Anadi Hotels
-
Latham, NY
- Job Description Job Description We are looking for a Front Desk Agent to serve as our guests’ first point of contact and...
- 4/23/2024 12:00:00 AM
- Hampton Inn & Suites, Albany Airport
-
Latham, NY
- We are looking for a friendly and enthusiastic Front Desk Associate to join our team and be a part of all the action and...
- 4/23/2024 12:00:00 AM
- Centrotherm
-
Waterford, NY
- Human Resources Intern Waterford, NY (http://maps.google.com/maps?q=428+Hudson+River+RD+Waterford+NY+USA+12188) Human Re...
- 4/23/2024 12:00:00 AM
- Million Air
-
Albany, NY
- * Albany * Albany, NY, USA * $17.00 * Hourly * Full Time *Excellent Health Ins, Dental, Vision, and 401K,* Our motto, "W...
- 4/22/2024 12:00:00 AM
- Lowes
-
Latham, NY
- We are happy you have taken time out of your day to check out this Retail Sales Associate opportunity with Lowe's. Do an...
- 4/22/2024 12:00:00 AM
- Ywca Of Schenectady
-
Schenectady, NY
- Job Description Job Description About YWCA NENY Established in 1888, YWCA NENY has a rich history of adapting programs t...
- 4/22/2024 12:00:00 AM
- Bright Horizons Family Solutions
-
Albany, NY
- Join our team at our Corporate Woods center in Albany, NY, Powered by Bright Horizons! Earn up to $1,250 hiring incentiv...
- 4/22/2024 12:00:00 AM
- Window Genie
-
Waterford, NY
- This is not your typical 9-5 desk job! Want a job that takes you out into the great outdoors? How about a role that offe...
- 4/21/2024 12:00:00 AM
About Troy, New York
were up 1.5% from a year ago