Help Desk Support responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Help Desk Support typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Description
At Norbert E. Mitchell Co., Inc. our people make the difference. Do you have the desire to learn and strive for success in a fast-paced environment?
Mitchell is looking for part time help at its Deli Counters. Candidates will be enthusiastic and well organized and will need to ensure the highest level of customer service.
2nd shift available: 2P–5P, 3P–6P
Successful Candidate Responsibilities will include:
Assisting customers with their food orders
Qualifications:
· Ability to maintain a positive attitude and communicate with co-workers, managers and customers
· Ability to handle cash and credit transactions accurately
· Ability to work flexible schedules. Summer help welcome
If you meet the above profile, we want to speak with you!
Compensation: (based on experience)
Apply at: https://www.nemitchell.com/our-company/employment-opportunities/
Job Type: Part Time
Norbert E Mitchell Co., Inc. is an Equal Opportunity Employer
Salary: $15.00 per hour
Shift:
Weekly day range:
Experience: Willing to train the right candidates
Pay: Based on experience
Company's website: nemitchell.com
Benefit Conditions: Only full-time employees eligible
Work Location: In person
Job Type: Part-time
Salary: $15.00 per hour
Benefits:
Shift:
Weekly day range:
Education:
Experience:
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