Help Desk Support jobs in Dothan, AL

Note: we are willing to consider Junior Level Candidates with Internship or Academic Experience for this role

Stable and Growing Alabama Based Company with a Strong History of Internal Promotions; Recession Resistant Business Model-Essential Industry type Business Customers.

Managerial Culture of Leveraging Technology to Increase Revenue and Save Time.

Bright and Collaborative Team focused environment.

Desired Skills/Experience:

• Problem Solving focused with a Great Attitude towards non-technical user support in a corporate setting
• Experience Or Willingness to support Business type software applications: experience supporting Any of the following types of software applications is a plus: business applications for scheduling, transportation, supply-chain, warehousing, inventory, logistics, accounting, H.R., marketing, sales, MSP, Hospital-Healthcare, ERP, MEP, MES, Military/DoD or other business software applications support experience.
• Experience resolving (or Willingness to learn) basic Network connectivity (including MS Outlook and MS Office support) issues, problems and questions; experience supporting users working on remote devices (laptops, cell phones, tablets) is a strong plus.
• Must be well organized with strong written (email) and oral communication skills alongside strong user-focused follow up skills.
• Experience using a Help-Desk Ticketing-logging system is a plus.

Pluses: (not required-nice to have any of these):

• Experience supporting a mix of custom business applications and general MS Windows applications is preferred.
• Experience supporting ERP software and/or AS400 based custom software applications is also a plus.
• Associate's Degree in Information Systems or Computer Science or Equivalent Experience.
• Experience working for a logistics, manufacturing, supply chain or similar type company.

Good Salary and Benefits Package.

Call or Apply Today!