Help Desk Support jobs in Fresno, CA

Sierra Tel seeks to fill a Help Desk Support position to join the Information Systems (IS) department. The IS department is responsible for ensuring a safe and reliable network for all Sierra Tel employees by providing technical support and assistance to internal users, ensuring smooth operations of the IS infrastructure, and responding to help tickets via email or phone. The selected candidate will professionally respond to internal help desk inquiries including, but not limited to, installing devices, software, and troubleshooting. If this describes you, come join the Sierra Tel team in Oakhurst, CA as Help Desk Support. We are located 25 minutes from Yosemite National Park and 15 minutes from Bass Lake. So, if you enjoy the outdoors, come work where you play, in the Central California Sierra Nevada foothills.

This is an entry-level position where the right candidate will work alongside experienced IS Technicians to gain skills and knowledge in all aspects of providing exceptional and reliable help desk support for internal customers. This is an opportunity with growth potential.

Starting pay is $23.00 to $30.00 per hour and Sierra Tel offers a generous benefits package with 401(K) matching, health insurance, paid holidays, floating holidays, vacation days, and sick leave.

If you are looking to begin a career with an opportunity for future advancement, come join our team.

REQUIREMENTS

• Associate degree or equivalent from a two-year college or technical school.
• One year of related experience and/or training, or equivalent combination of education and experience, of technical personal computer bench work and help desk support in a networking environment.
• Valid Class C California driver’s license with a minimum of three years of driving experience.

HOW TO APPLY

Please submit a resume or employment application to careers@sierratel.com.

The Employment Application may be found on the company website at

https://www.sierratel.com/employment.

For additional information, call 559-642-0200.

This institution is an Equal Opportunity provider and employer.

Job Type: Full-time

Pay: $23.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)

Ability to Commute:

• Oakhurst, CA 93644 (Required)

Work Location: In person