Help Desk Support jobs in Passaic, NJ

Help Desk Support responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Help Desk Support typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Help Desk
  • Kamakaze Tickets LLC
  • Clifton, NJ FULL_TIME
  • Our team needs additional members to join our family.

    Currently, we are looking for hires to join our communications and fulfillment dept.

    The job entails making sure our orders are successfully handled in a timely fashion by means of uploading, shipping and communicating with our exchanges that we do business with.

    This is a full time 40 hours a week job. Note that Saturday is required. We do pay for training and training usually takes 4-6 weeks. There is a 6 month probationary period after hire. 18 paid days-off a year once prohibition period ends. Paid days-off renew 12 months after probationary period ends.

    Shift schedule is 2pm-10pm; Saturdays required. The shift days are Tuesday, Wednesday, Thursday, Friday, and Saturday.

    No previous experience in the field is required.

    Responsibilities include but not limited to;

    • Answering and making phone calls
    • Minor data entry
    • Buying and listing inventory
    • Managing deliveries and shipping out inventory
    • Reporting to the team leaders and communicating with team members
    • Must be able to keep up in fast paced environment
    • Must have understanding of computer applications and web browsers
    • Must be able to work well with others
    • Must be able to communicate over phone
    • Must be able to compose a professional, well written email
    • Must be able to prioritize efficiently
    • Must be computer literate on windows

    Please respond with your email on your resume as well as days/hours that work for an in person interview.

    If you do not plan on showing up for the interview please do not apply for this job, we will not give a second opportunity to show up for an interview.

    Job Type: Full-time

    Pay: From $20.00 per hour

    Benefits:

    • Health insurance
    • Paid time off

    Schedule:

    • 8 hour shift
    • Evening shift
    • Every weekend

    Education:

    • Associate (Preferred)

    Work Location: In person

  • 29 Days Ago

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Help Desk Specialist
  • DSA Inc.
  • Wharton, NJ FULL_TIME
  • DSA is seeking a highly qualified Help Desk Specialist with an active secret clearance to join our team at Picatinny Arsenal, NJ. Required Qualifications Experience providing Help Desk/Support with SA...
  • 23 Days Ago

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Direct Support Professional that DRIVES own car- Urgent Hire
  • Help At Home Services, LLC
  • Wayne, NJ PART_TIME,FULL_TIME
  • Help at Home Services, LLC looking for a caring Female Direct Support Professional for a client in Wayne. Requirements: At least 18 years of age Must have reliable transportation and clean driving rec...
  • 21 Days Ago

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IT Help Desk Specialist I
  • Leader Communications Inc
  • Wharton, NJ FULL_TIME
  • Position SummaryThe IT Help Desk Specialist I will provide support for comprehensive, integrated, end-to-end IT services that include desktop, software, and peripheral support. Individuals must be abl...
  • 1 Month Ago

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HR Customer Service Support Rep/Front Desk
  • Paterson Public Schools
  • Paterson, NJ FULL_TIME
  • JobID: 8629 Position Type: NON-CERTIFIED PROFESSIONALS/HC Customer Service/Employee Records Rep. Date Posted: 6/7/2022 Location: Central Office - 90 Delaware Avenue Date Available: September 2022 Effe...
  • 16 Days Ago

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Direct Support Professional
  • Royal Community Support
  • Lafayette, NJ PART_TIME
  • Are you looking to help others? Do you want a job with career advancement opportunities? AaThen Royal Community Support might be the right fit for you. Royal Community Supports is looking for a self-m...
  • 15 Days Ago

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0 Help Desk Support jobs found in Passaic, NJ area

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Help Desk Specialist
  • Baseil Associates Inc.
  • New York, NY
  • Job Description Job Description Premier law firm seeks IT/Help Desk support to join their team. This is a hybrid positio...
  • 4/24/2024 12:00:00 AM

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Network/Operations - Help Desk Support - Sr
  • LanceSoft Inc
  • Melville, NY
  • Must be onsite in the Manhattan NYC locations - hybrid Customer service oriented Service Desk Agent to provide technical...
  • 4/24/2024 12:00:00 AM

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Looking for a Help desk support with our direct banking client
  • Artech LLC
  • Melville, NY
  • Hello!, I'm Ayushi, a recruiter at Artech, recognized as the #1 largest women-owned IT staffing firm in the US. We are c...
  • 4/24/2024 12:00:00 AM

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Applications Programmer (RPA)
  • Pelham Berkeley Search
  • New York, NY
  • High Profile International Company seeks Applications Programmer with RPA experience. This is a full-time direct hire ro...
  • 4/23/2024 12:00:00 AM

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Technical Service Representative / Help Desk Support
  • NTE Electronics, Inc
  • Bloomfield, NJ
  • **Technical Service Representative / Help Desk Support** **Position Overview** NTE has an immediate opening for a full-t...
  • 4/22/2024 12:00:00 AM

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Help Desk Support
  • Sumitomo Mitsui Banking Corporation
  • New York, NY
  • Overview: This position is responsible for providing high-end quality customer service to our global customers located i...
  • 4/21/2024 12:00:00 AM

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Deskside Support
  • Stellar Consulting Solutions, LLC
  • Secaucus, NJ
  • Job Title: Help Desk Support L2 Location: Mid town NY and Secaucus , NJ Looking for: 2+ years of progressive experience ...
  • 4/21/2024 12:00:00 AM

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Remote Senior SAP SD Urgent
  • tekHouse
  • New York, NY
  • 12month Plus contract Must be USC 1099 or Corp to Corp Primary Job Duties: Provide SD expertise to confirm/develop busin...
  • 4/21/2024 12:00:00 AM

According to the United States Census Bureau, the city had a total area of 3.244 square miles (8.401 km2), including 3.146 square miles (8.149 km2) of land and 0.098 square miles (0.253 km2) of water (3.01%). Unincorporated communities, localities and place names located partially or completely within the city include Davis Bridge and Pleasant Plains. Passaic's only land border is with neighboring Clifton, which borders Passaic to the north, south, and west. The Passaic River forms the eastern border of Passaic. Four additional neighboring towns in Bergen County immediately across the river fr...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support jobs
$61,182 to $76,685
Passaic, New Jersey area prices
were up 1.5% from a year ago