Help Desk Support jobs in Portsmouth, OH

Help Desk Support responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Help Desk Support typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Help Desk Coordinator 2(R) - (77637)
  • Sanmina
  • Jackson, OH FULL_TIME
  • Help Desk Coordinator 2
     

    Escolaridad : 

    • Bachelor in Computer Information Systems, Engineering, Technician , Computer Applications or equivalent.

    Experiencia :

    • Experience in call center or customer service environments 
    • Account Administration experience is a plus.

    Conocimientos :

    • Strong troubleshooting skills. Basic knowledge of printers, PC hardware and software is desired.
    • Excellent communication skills.
    • English 80% (spoken and written)

    Habilidades /  Competencias :

    • Excellent customer support.  Strong time management skills required.
    • Experience in delivering Level I support services such as password resets , system access administration
    • Problem troubleshooting and resolution, troubleshooting email browsers, etc. 
    • Exposure to Oracle database a plus.

    Responsabilidades / Actividades :

    • Delivering technical customer support; answering phone calls, chats and e-mails both in English and in Spanish. Analyzing the 'content' of the call or email to determine if an incident needs to be logged in a database and then dispatching it to the corresponding support group.
    • Account Administration for different tools.
  • Just Posted

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Home Health Aide STNA
  • Help At Home
  • Vinton, OH FULL_TIME
  • Now offering a pay rate of $16-$17 per hour and bonuses totaling up to $1,000*Help at Home is the nation's leading provider of in-home support to seniors. We are currently hiring in yourcommunity Join...
  • 3 Days Ago

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Home Health Aide STNA
  • Help at Home
  • Union, OH FULL_TIME
  • Now offering a pay rate of $16-$17 per hour and bonuses totaling up to $1,000!* Help at Home is the nation’s leading provider of in-home support to seniors. We are currently hiring in your community! ...
  • 4 Days Ago

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Home Health Aide STNA
  • Help at Home
  • Portsmouth, OH FULL_TIME
  • Now offering a pay rate of $16-$17 per hour and bonuses totaling up to $1,000!* Help at Home is the nation’s leading provider of in-home support to seniors. We are currently hiring in your community! ...
  • 7 Days Ago

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Home Health Aide STNA
  • Help at Home
  • Jackson, OH FULL_TIME
  • Now offering a pay rate of $16-$17 per hour and bonuses totaling up to $1,000!* Help at Home is the nation’s leading provider of in-home support to seniors. We are currently hiring in your community! ...
  • 7 Days Ago

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Traveling HealthCare Nurse
  • Healthcare Support
  • Maysville, KY FULL_TIME
  • Healthcare Support is seeking a travel nurseRNMed Surg for a travel nursing job in Maysville, Kentucky. Job Description & Requirements ~ Specialty: Med Surg ~ Discipline:RN~ Start Date: 02/19/2024~ Du...
  • Just Posted

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0 Help Desk Support jobs found in Portsmouth, OH area

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Retail Service Specialist
  • O'Reilly Auto Parts
  • Lucasville, OH
  • The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service,...
  • 3/28/2024 12:00:00 AM

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Licensed Practical Nurse (LPN - Portsmouth
  • Samba Care
  • Portsmouth, OH
  • Samba Care - WE OFFER AMAZING PAY YOU WON'T FIND ANYWHERE ELSE!! SHIFTS AVAILABLE!! SambaCare is currently seeking exper...
  • 3/28/2024 12:00:00 AM

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Licensed Practical Nurse (LPN)
  • Portsmouth Health and Rehab
  • Portsmouth, OH
  • Portsmouth Health and Rehab - Currently employed with us? Refer a friend for an amazing referral bonus! Ask HR for more ...
  • 3/28/2024 12:00:00 AM

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Nurse Practitioner- PRN/Part Time
  • Matrix Medical Network
  • Portsmouth, OH
  • Overview Nurse Practitioner - PRN/Part Time Home Risk Assessments About Us: Matrix Medical Network offers a broad range ...
  • 3/28/2024 12:00:00 AM

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Unit Clerk/Monitor Tech/NA
  • Southern Ohio Medical Center
  • Portsmouth, OH
  • GENERAL SUMMARY Works under the supervision of the Registered Nurse. The Unit Clerk/Monitor Tech/Nursing Assistant's pri...
  • 3/28/2024 12:00:00 AM

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Registered Nurse
  • Southern Ohio Medical Center
  • Portsmouth, OH
  • GENERAL SUMMARY Works under the supervision of the Nurse Manager. The RN's primary job function is to assess, plan, impl...
  • 3/28/2024 12:00:00 AM

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Recent pay increase & Sign-On Bonus ~ LPN's
  • Ayden Healthcare Rosemount Pavilion
  • Portsmouth, OH
  • Ayden Healthcare Rosemount Pavilion - Ayden Healthcare of Rosemount is currently seeking full-time Licensed Practical Nu...
  • 3/28/2024 12:00:00 AM

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Customer Service Agent - Graveyard Shift (Work From Home)>
  • American Logistics
  • Portsmouth, OH
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer...
  • 3/28/2024 12:00:00 AM

Portsmouth is a city in and the county seat of Scioto County, Ohio, United States. Located in southern Ohio 41 miles (66 km) south of Chillicothe, it lies on the north bank of the Ohio River, across from Kentucky, just east of the mouth of the Scioto River. The population was 20,226 at the 2010 census. Portsmouth is at the confluence of the Ohio, Scioto, and Little Scioto rivers. It is a midway point among four major cities: Charleston, West Virginia, Cincinnati and Columbus, Ohio; and Lexington, Kentucky, each of which are approximately ninety miles away (roughly a two-hour drive). Much of t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support jobs
$48,393 to $60,656
Portsmouth, Ohio area prices
were up 1.3% from a year ago