Help Desk Support jobs in Provo, UT

Help Desk Support responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Help Desk Support typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Support Desk Agent
  • BRIGHT PLANET SOLAR INC
  • Provo, UT OTHER
  • Job Details

    Job Location:    Utah Office - Provo, UT
    Position Type:    Full-Time/Part-Time
    Salary Range:    Undisclosed
    Job Shift:    Any

    Description

    Bright Planet Solar, Inc. is currently seeking a motivated, talented Support Desk Agent to join our team! You will learn how to use a variety of tools and techniques for designing and pricing attractive solar energy systems for prospective customers. Bright Planet Solar boasts a supportive and team oriented work environment, where your coworkers' knowledge and experience are readily available assets, and everyone you work with is eager to help. If you are driven, detail-oriented and have a willingness to learn, we would love to talk with you!

    Responsibilities:

    Utilizing topographical imagery and design tool sets including Aurora, BrightPath and Sighten to create drawings and design solar energy systems for customer roofs

    Pricing proposals according to sales partner preferences and regional/state market values and solar incentives.

    Advancement positions available that include taking calls from Sales Groups to qualify customers over the phone!

    Requirements:

    • Detailed Originated, attention to detail.
    • Ability to communicate through notes from the Sales teams
    • Proven ability to juggle multiple tasks at a time with different systems.
    • Strong verbal and written communication skills
    • Computer knowledge. (Two Monitor Setup)
    • Basic Knowledge of Microsoft Office.

    If you are a team player, talented and looking to join a great company, please send us your resume.

    Job Types: Full-time, Part-time

    Qualifications


    We offer:

    • health
    • dental
    • vision
    • PTO
    • paid holidays
    • friends and family discounts
    • incentives for greening and improving your life
    • we offer talented, motivated individuals growth opportunities to realize their potential in leadership roles

    We look forward to meeting you!

    We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class.

  • 26 Days Ago

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Kitchen Help
  • Reid Ranch Resort
  • Hanna, UT FULL_TIME,CONTRACTOR
  • Kitchen Help is needed for a Guest Ranch in the Uinta Mountains near Fuitland, UT (Duchesne County). This is a seasonal, summer position. Will help and follow assigned duties given by the Executive Ch...
  • 1 Month Ago

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Travel Registered Respiratory Therapist - $1,828 per week
  • Healthcare Support
  • Price, UT FULL_TIME
  • Healthcare Support is seeking a travel Registered Respiratory Therapist for a travel job in Price, Utah.Job Description & RequirementsSpecialty: Registered Respiratory TherapistDiscipline: Allied Heal...
  • 9 Days Ago

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Travel Respiratory Therapist - $1,882 per week
  • Healthcare Support
  • Price, UT FULL_TIME
  • Healthcare Support is seeking a travel Respiratory Therapist for a travel job in Price, Utah.Job Description & RequirementsSpecialty: Respiratory TherapistDiscipline: Allied Health ProfessionalStart D...
  • 9 Days Ago

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Travel CT Technologist - $3,125 per week
  • Healthcare Support
  • Provo, UT FULL_TIME
  • Healthcare Support is seeking a travel CT Technologist for a travel job in Provo, Utah.Job Description & RequirementsSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalStart Date: 03/11/2...
  • 2 Months Ago

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Full Time Associate dentist
  • Dr Support Dental Practice
  • Price, UT FULL_TIME
  • Our professional, high-tech office is seeking an experienced, detail-oriented, motivated, self-directed full-time associate dentist. Requiring excellent communication skills with patients, quality and...
  • 22 Days Ago

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0 Help Desk Support jobs found in Provo, UT area

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Customer Experience Representative (Orem, UT)
  • G4s Cash Solutions
  • Orem, UT
  • - Customer Experience Representative (Orem, UT) **Customer Experience Representative (Orem, UT) Orem, Utah $16.00 - $19....
  • 4/19/2024 12:00:00 AM

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Administrative Assistant & Front Desk Receptionist
  • Helpside
  • Lindon, UT
  • For more than 30 years, we have collaborated with and supported small to medium sized businesses by providing Payroll, H...
  • 4/19/2024 12:00:00 AM

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Interventional PMHNP
  • Serenity Healthcare
  • Provo, UT
  • You may be eligible to join a team of forward-thinking Psychiatric Nurse Practitioners in one of many major metropolitan...
  • 4/18/2024 12:00:00 AM

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PMHNP (Full or Part Time)
  • Serenity Healthcare
  • Provo, UT
  • You may be eligible to join a team of forward-thinking Psychiatric Nurse Practitioners in one of many major metropolitan...
  • 4/18/2024 12:00:00 AM

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Outpatient PMHNP
  • Serenity Healthcare
  • Provo, UT
  • You may be eligible to join a team of forward-thinking Psychiatric Nurse Practitioners in one of many major metropolitan...
  • 4/18/2024 12:00:00 AM

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Front Desk Sales Associate
  • Massage Envy
  • Orem, UT
  • Earn Up To $25 Per Membership Sold + Your Base Hourly Rate!! Massage Envy is looking for committed, friendly, upbeat and...
  • 4/17/2024 12:00:00 AM

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Remote Senior SAP SD Urgent
  • tekHouse
  • Salt Lake City, UT
  • 12month Plus contract Must be USC 1099 or Corp to Corp Primary Job Duties: Provide SD expertise to confirm/develop busin...
  • 4/16/2024 12:00:00 AM

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Personnel Employment Assistant
  • Serco North America
  • Provo, UT
  • Position Description : If you love engaging in high profile administrative projects, then this position is for you! Serc...
  • 4/15/2024 12:00:00 AM

Provo /ˈproʊvoʊ/ is the third-largest city in Utah, United States. It is 43 miles (69 km) south of Salt Lake City along the Wasatch Front. Provo is the largest city and county seat of Utah County. Provo lies in the Utah Valley at an elevation of 4,549 feet (1,387 m). According to the United States Census Bureau, the city has a total area of 44.2 square miles (114.4 km2), of which 41.7 square miles (107.9 km2) is land and 2.5 square miles (6.5 km2), or 5.66%, is water. The Wasatch Range contains many peaks within Utah County along the east side of the Wasatch Front. One of these peaks, known as...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support jobs
$49,488 to $62,028
Provo, Utah area prices
were up 2.3% from a year ago