Help Desk Support jobs in Tallahassee, FL

Help Desk Support responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Help Desk Support typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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IT Help Desk Technician
  • Automated Health Systems
  • Tallahassee, FL FULL_TIME
  • Job description

    Automated Health Systems, a dynamic and entrepreneurial healthcare company, is looking to hire an IT support professional to join its team in Tallahassee, FL.

    IT Technician Benefits:

    • Health/dental/vision/supplemental insurance/401(k)/Paid Time Off
    • Comprehensive and ongoing training
    • Employee Wellness Program
    • Strong company culture with career growth opportunities

    As an IT Technical Support Specialist, you will be responsible for providing technical set-up and support (via chat, email or phone) for employees in a call center environment.

    JOB REQUIREMENTS
    IT Technician Qualifications for the position include:

    • Minimum two to three years’ experience in a Help Desk support role required.
    • Hands-on knowledge of Microsoft Windows client and server products and network infrastructure required.
    • Solid knowledge of Microsoft Office suite and Windows for end user application support required; ability to run reports to diagnose system errors and issues.
    • Must have strong work ethic and problem-solving skills, good verbal and written communication skills, and excellent customer service with ability to multitask and manage Help Desk tickets in a timely manner.
    • Associate degree in Computer Science or related field preferred; A certification preferred.

    AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers
    “The Enlightened Choice in Health Service Management”

    Job Type: Full-time

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program
    • Retirement plan
    • Tuition reimbursement
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Ability to Relocate:

    • Tallahassee, FL 32301: Relocate before starting work (Required)

    Work Location: In person

  • 15 Days Ago

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HELP DESK SPECIALIST
  • Syntech
  • Tallahassee, FL FULL_TIME
  • HELP DESK SPECIALIST The Help Desk Specialist provides basic technical support (help desk) to include installing, configuring and instruction on FuelMaster software, hardware and firmware to customers...
  • 21 Days Ago

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Help Desk Technician
  • Tech Army
  • Tallahassee, FL CONTRACTOR
  • Position: Helpdesk / IT Support Technician Location: Ft. Lauderdale, FL - 100% onsite IMPORTANT: SHOULD HAVE AN ACTIVE A CERTIFICATE We are looking for applicants with Apple knowledge and experience i...
  • 1 Month Ago

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Patient Care Programs-Help Desk Specialist (710339)
  • NITELINES USA, INC
  • Tallahassee, FL FULL_TIME
  • FL-DOH-Communicable Diseases-Patient Care Programs-Help Desk SpecialistPay Rate: $15.42 per hourONSITE: M - F 8 to 54025 Esplanade Way, Tallahassee, FL 32311JOB DESCRIPTION:*** Provide technical assis...
  • Just Posted

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Patient Care Programs-Help Desk Specialist (728953)
  • Maven Workforce
  • Tallahassee, FL FULL_TIME
  • Skill Required / Desired Amount of Experience Ability to speak and understand English Required High School Diploma or Equivalent Required 3 yrs customer service experience in a professional environmen...
  • 10 Days Ago

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Patient Care Coordinator/Help Desk Specialist
  • Capleo Global LLC
  • Tallahassee, FL FULL_TIME
  • Job Title: Patient Care Coordinator/Help Desk Specialist Location: Tallahassee, FL 32311 (100% Onsite from Day 1) Duration: 4 Months Contract (with a possible extension) Job Description: Provide techn...
  • 13 Days Ago

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0 Help Desk Support jobs found in Tallahassee, FL area

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Manual Testing Technician - 2170
  • Advanced Systems Design
  • Tallahassee, FL
  • Advanced Systems Design is seeking a Testing Technician for our client.This is a remoteopportunity to work alongside the...
  • 4/25/2024 12:00:00 AM

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Testing Technician - 2169
  • Advanced Systems Design
  • Tallahassee, FL
  • Advanced Systems Design is seeking a Testing Technician for our client.This is a remoteopportunity to work alongside the...
  • 4/25/2024 12:00:00 AM

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Applications Architect - 1220
  • V2Soft
  • Tallahassee, FL
  • V2Soft ( www.v2soft.com ) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico...
  • 4/24/2024 12:00:00 AM

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Patient Service/Front Desk Coordinator Part Time
  • MyEyeDr
  • Tallahassee, FL
  • About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an esse...
  • 4/23/2024 12:00:00 AM

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Technical Support Specialist
  • Automated Health Systems
  • Tallahassee, FL
  • Automated Health Systems seeks highly motivated and team-oriented individual for Technical Support Specialist position i...
  • 4/22/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Tallahassee, FL
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 4/22/2024 12:00:00 AM

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Sales Associate
  • Orangetheory Fitness
  • Tallahassee, FL
  • Be fit. Change lives. Have fun. If you mention fitness within moments of meeting someone...if you encourage friends and ...
  • 4/22/2024 12:00:00 AM

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Front Desk Specialist- TOPS'L Resort
  • Vacasa Llc
  • Tallahassee, FL
  • **Front Desk Specialist- TOPS'L Resort**at Vacasa Miramar Beach, FL *****$500.00 Sign on Bonus available*******Why Vacas...
  • 4/22/2024 12:00:00 AM

Tallahassee (/ˌtæləˈhæsi/) is the capital city of the U.S. state of Florida. It is the county seat and only incorporated municipality in Leon County. Tallahassee became the capital of Florida, then the Florida Territory, in 1824. In 2017, the population was 191,049, making it the 7th-largest city in the U.S state of Florida, and the 126th-largest city in the United States. The population of the Tallahassee metropolitan area was 382,627 as of 2017[update]. Tallahassee is the largest city in the Florida Panhandle region, and the main center for trade and agriculture in the Florida Big Bend and S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support jobs
$47,893 to $60,029
Tallahassee, Florida area prices
were up 1.5% from a year ago