Help Desk Support, Sr. jobs in Gulfport, MS

Help Desk Support, Sr. responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support, Sr. uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support, Sr. advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Direct Support Professional
  • Help at Home
  • Kiln, MS FULL_TIME,PART_TIME
  • Help at Home is hiring caregivers in your community TODAY

    $200 hiring bonuses for all new Direct Support Professionals

    Start your career with the nation's leading provider of in-home support to seniors and become a hero for someone in your community.

    Why should you join Help at Home?

    • Flexible scheduling
    • No experience required
    • Amazing benefits – healthcare, hazard pay, 401k, and cash bonuses
    • Meaningful work with clients who need your help
    • Industry leader with 40 years of history in a high-demand field

    Become a Help at Home Hero TODAY

    A typical day for a Direct Support Professional -

    • Light housekeeping, including organizing, laundry and basic cleaning
    • Personal activities such as dressing, grooming, monitoring vitals, medication and assisting with meals
    • Accompanying your clients to events such as appointments, grocery shopping trips and other errands

    We are hiring now in your community – join our team and build your career in a high-demand industry.

    Eligibility Requirements:

    • High School Diploma
    • Access to insured and reliable transportation
    • Dedication to professional development, including organizational and state-required training

    Caregivers must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.

    *Effective 9/19/2022, hiring bonus eligibility will be based on remaining an active employee for at least 60 days following the first shift, with at least 180 hours worked. Bonuses will be paid within 30 days of reaching eligibility. New caregivers as well as previous caregivers who have not worked for Help at Home in the last 12 months will be eligible for the bonus. Caregivers who are transferring from an organization within the Help at Home, LLC portfolio of companies are not eligible to receive the bonus.

  • 21 Days Ago

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Direct support professional
  • Help at Home
  • Picayune, MS FULL_TIME
  • Help at Home is hiring caregivers in your community TODAY! Start your career with the nation’s leading provider of in-home support to seniors and become a hero for someone in your community. Flexible ...
  • 21 Days Ago

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Direct Support Professional
  • Help At Home
  • Poplarville, MS FULL_TIME
  • Help at Home is hiring caregivers in your community TODAY Start your career with the nation's leading provider of in-home support to seniors and become a hero for someone in your community. Why should...
  • 22 Days Ago

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Direct Support Professional
  • Help At Home
  • Carriere, MS FULL_TIME
  • Help at Home is hiring caregivers in your community TODAY Start your career with the nation's leading provider of in-home support to seniors and become a hero for someone in your community. Why should...
  • 22 Days Ago

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Help Desk Technician I
  • usm
  • Hattiesburg, MS FULL_TIME
  • Special Instructions to ApplicantsPlease include cover letter and references along with resume. Job Summary Provides technical support for customers through the Help Desk, cross trains with Desktop Te...
  • 1 Month Ago

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Remote Help Desk Specialist
  • TERRESTRIS, LLC
  • Gulfport, MS FULL_TIME
  • Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We are seeking a Remote Help Desk Specialist to support the Internal Reven...
  • 25 Days Ago

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0 Help Desk Support, Sr. jobs found in Gulfport, MS area

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Overnight Support Team Member
  • Whole Foods
  • Long Beach, MS
  • Responsibilities Provides overnight support for assigned team to include receiving and preparing product and maintaining...
  • 4/19/2024 12:00:00 AM

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Director, Base Operations Support
  • Insight Global
  • Biloxi, MS
  • Pay Rate ST $150,000-180,000 Location: Keesler Air Force Base, MS (Onsite) - Biloxi, MS Keywords: Must Haves - Bachelor’...
  • 4/19/2024 12:00:00 AM

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Warehouse/Delivery Support
  • Sunbelt Lighting, LLC
  • Biloxi, MS
  • Job Description Job Description We are seeking a Warehouse/Delivery Support to join our team! Responsibilities: Assemble...
  • 4/17/2024 12:00:00 AM

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Desktop Support Technician
  • Hcltech
  • Pascagoula, MS
  • Role :- Desktop Support Technician Location :- Pascagoula, MS Job Description :- This position is for an experienced tec...
  • 4/17/2024 12:00:00 AM

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IT Support Specialist
  • Bowhead Support Services Inc
  • Gulfport, MS
  • Posting Title IT Support Specialist Description IT SUPPORT SPECIALIST (CBP-21-1635-W): Bowhead is seeking an IT Support ...
  • 4/17/2024 12:00:00 AM

A
Customer Support Specialist - FT
  • At Home Group Inc.
  • Gulfport, MS
  • **Manage Your Profile** Enter the email address or phone number you used to create your profile. Once your identity is c...
  • 4/17/2024 12:00:00 AM

H
Desktop Support Technician
  • HCLTech
  • Pascagoula, MS
  • Role :- Desktop Support Technician Location :- Pascagoula, MS Job Description :- This position is for an experienced tec...
  • 4/16/2024 12:00:00 AM

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Support Coordinator
  • Positive Concepts LLC
  • Slidell, LA
  • Job Description Job Description Positive Concepts is looking for a Support Coordinator/Case Manager for the Northshore a...
  • 4/16/2024 12:00:00 AM

Gulfport is the second-largest city in Mississippi after the state capital, Jackson. Along with Biloxi, Gulfport is the other county seat of Harrison County and the larger of the two principal cities of the Gulfport-Biloxi, Mississippi Metropolitan Statistical Area, which is included in the Gulfport-Biloxi-Pascagoula, Mississippi Combined Statistical Area. As of the 2010 census, the city of Gulfport had a total population of 67,793. It is also home to the US Navy Atlantic Fleet Seabees. According to the United States Census Bureau, the city had a total area of 64.2 sq mi (166.4 km2), of which ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support, Sr. jobs
$54,425 to $68,327
Gulfport, Mississippi area prices
were up 1.2% from a year ago

Help Desk Support, Sr. in Altus, OK
Another place you can get Help Desk support software is zendesk.
December 31, 2019
Help Desk Support, Sr. in Elyria, OH
In the context of IT, the help desk carries the responsibility of resolving any technical issues that users may have.
December 06, 2019
Help Desk Support, Sr. in Fayetteville, AR
My current job is somewhat of a help desk/ L1 desktop support job.
January 31, 2020