Help Desk Support, Sr. jobs in Poughkeepsie, NY

Help Desk Support, Sr. responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support, Sr. uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support, Sr. advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Customer Support Representative - Front Desk Manager
  • Front Desk Manager - Fred Astaire Dance Studios
  • Cold Spring, NY PART_TIME
  • We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized and being part of a fast paced environment? If so, then we may have the opportunity for you.

    This role is of critical importance to the client, staff and studio experience. On a daily basis you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and staff succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won’t be for everyone, but if this sounds like a great fit for you, please apply quickly as we are looking to hire this new team member as soon as possible.

    Who we are:

    Enriching lives – physically, mentally, emotionally & socially, through the positive, transforming power of dance.

    Fred Astaire Dance Studios® is the leader in ballroom dance instruction across the country and around the world. Founded in 1947 with one studio on Park Avenue in Manhattan, we have grown our franchise network to 180 dance studio locations serving over 25,000 students! We are global family, proudly honoring the legacy of Mr. Fred Astaire, committed to pursuing excellence of life through dance.

    We welcome everyone who is interested in starting their dance journey because we believe that dance is for everybody and for every BODY! People ask “Why do students stay with Fred Astaire Dance Studios®?” It is because of the atmosphere of kindness, warmth and care given and received at every location. It’s what our students tell us they notice from the first time they step inside our studio – an energy and sense of “FADS community” that is welcoming, non-judgmental, and FUN!

    Fred Astaire Dance Studios® has something for everyone. We offer group and private lessons, choreograph wedding dances or just prepare the happy couple and wedding party for the big day, provide opportunities to perform in beautiful venues, host local parties for dance practice and comradery and we host an average of 35 spectacular branded National, Inter-Regional and Regional Dance Competitions annually giving our students and professionals opportunities to compete in a variety of categories.

  • 26 Days Ago

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IT Help Desk
  • Ethan Allen
  • Wappingers Falls, NY TEMPORARY
  • Join Our Team as an IT Help Desk Specialist! Are you an experienced IT professional looking for a rewarding career opportunity? Look no further! We're seeking a talented individual to join our dynamic...
  • 6 Days Ago

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Help Desk & Operations Manager
  • H O PENN MACHINERY
  • Poughkeepsie, NY FULL_TIME
  • H.O. Penn MachineryNOW HIRINGHelp Desk & Operations ManagerPoughkeepsie, NYPay: $90,000 - $110,000/annually (dependent on experience) Bonus Potential: 10%Benefits:Medical / Dental / Vision Insurance40...
  • 9 Days Ago

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MHRIC Help Desk Specialist
  • Ulster BOCES
  • New Paltz, NY FULL_TIME
  • JobID: 3074 Position Type: Classified - UBUE Personnel/UBUE - MHRIC (OPERATIONS & PROGRAMMING) Date Posted: 8/17/2023 Location: MHRIC: Operations & Programming Closing Date: 09/02/2023 The MHRIC is se...
  • 23 Days Ago

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Office Assistant
  • Here's Help Staffing and Recruiting
  • Middletown, NY PART_TIME,TEMPORARY
  • Office Assistant, Bilingual (English/Spanish)Job OverviewWe are seeking a highly organized and detail-oriented Office Assistant to join our team. As an Office Assistant, you will play a crucial role i...
  • 30 Days Ago

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Office Help
  • I Zakarin and Sons
  • South Fallsburg, NY PART_TIME,FULL_TIME
  • ####### Duties:- Perform general office tasks such as answering phones, taking orders, knowledge of basic bookkeeping, etc.- Assist with administrative duties including filing, data entry, and calenda...
  • 29 Days Ago

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0 Help Desk Support, Sr. jobs found in Poughkeepsie, NY area

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Business Systems Analyst
  • Wilton Re
  • Norwalk, CT
  • Business Systems Analyst Full Time Norwalk, CT About the Company: Wilton Re is an industry leader in the life (re)insura...
  • 4/23/2024 12:00:00 AM

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IT Systems Support Technician
  • RSI
  • Norwalk, CT
  • Job Description Job Description Are you passionate about technology and looking for a challenging role in IT as a System...
  • 4/23/2024 12:00:00 AM

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Deskside Support Technician
  • HCLTech
  • Hopewell Junction, NY
  • Requirements Minimum Bachelor Degree; with a technical major, such as engineering or computer science OR 2+years of expe...
  • 4/22/2024 12:00:00 AM

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Lending Systems Analyst
  • Heritage Financial Credit Union
  • Middletown, NY
  • Heritage Financial Credit Union is hiring Lending System Analyst! in Middletown, NY Position Title: Lending System Analy...
  • 4/21/2024 12:00:00 AM

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Systems Analyst - RPG Programmer
  • Ulster County Manufacturing Job Board
  • Wallkill, NY
  • Overview: FAIR-RITE PRODUCTS CORP. - LOCATED IN WALLKILL, NEW YORK This is an opportunity to join a great IT team. The S...
  • 4/21/2024 12:00:00 AM

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Systems Analyst - RPG Programmer
  • Posted by The Council of Industry
  • Wallkill, NY
  • Overview: FAIR-RITE PRODUCTS CORP. - LOCATED IN WALLKILL, NEW YORK This is an opportunity to join a great IT team. The S...
  • 4/21/2024 12:00:00 AM

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Lending Systems Analyst
  • Heritage Financial Credit Union
  • Middletown, NY
  • Heritage Financial Credit Union is hiring Lending System Analyst! in Middletown, NY Position Title: Lending System Analy...
  • 4/20/2024 12:00:00 AM

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Business Systems Analyst
  • Wilton Re
  • Norwalk, CT
  • Business Systems Analyst Full Time Norwalk, CT About the Company: Wilton Re is an industry leader in the life (re)insura...
  • 4/20/2024 12:00:00 AM

Poughkeepsie (/pəˈkɪpsi/ pə-KIP-see), officially the City of Poughkeepsie, is a city in the state of New York, United States, which is the county seat of Dutchess County. As of the 2010 census it had a population of 32,736. Poughkeepsie is in the Hudson Valley midway between New York City and Albany, and is part of the New York metropolitan area. The name derives from a word in the Wappinger language, roughly U-puku-ipi-sing, meaning "the reed-covered lodge by the little-water place", referring to a spring or stream feeding into the Hudson River south of the present downtown area. Poughkeepsie...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support, Sr. jobs
$66,313 to $83,251
Poughkeepsie, New York area prices
were up 1.5% from a year ago

Help Desk Support, Sr. in Altus, OK
Another place you can get Help Desk support software is zendesk.
December 31, 2019
Help Desk Support, Sr. in Elyria, OH
In the context of IT, the help desk carries the responsibility of resolving any technical issues that users may have.
December 06, 2019
Help Desk Support, Sr. in Fayetteville, AR
My current job is somewhat of a help desk/ L1 desktop support job.
January 31, 2020