Help Desk Support, Sr. jobs in Santa Barbara, CA
Help Desk Support, Sr. responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support, Sr. uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support, Sr. advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Help Desk Support, Sr. jobs
- ASC
-
Carpinteria, CA
FULL_TIME
-
Job Title: IT Support Specialist
Duration: 03 Months (possible of extension)
Location: Carpinteria, CA, 93013
Max Pay rate: $28/hr on W2
Shifts: Schedule is Monday and Wednesday 11am to 8pm Pt Tuesday, Thursday, and Friday from 9am to 6pm.On-call shifts required- 9am Sunday-9am Sunday the following week
MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance)
- Provides support of all PC, network, and Server hardware and software applications included but not limited to: Lotus Notes, MS Outlook, MS Office, Virtual Desktop, Junos Pulse, Active Directory, Landesk Application Deployment, MDT Imaging for PCs, Cisco Network Hardware, Facility Cabling, RF Equipment, and various end user applications and computing devices. Receives direction for more complex issues from Lead Administrators or management.
- Provides troubleshooting. Assists with product evaluation, selection, deployment, and use.
- Provides setup, deployment, and support of mobile devices.
- Monitors on-site IS Systems, including backups, UPS, and server/network equipment.
- Provide remote support for facilities and associates.
- Maintain, support, and configure warehouse devices (Printers, RF Units, Terminals, etc).
- 1-2 years experience providing IS Support
Job Types: Full-time, Contract
Salary: $26.00 - $28.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- IT Support Specialist/Help Desk: 2 years (Required)
- Network Support/Active Directory: 1 year (Required)
Work Location: One location
- Just Posted
- People's Self-Help Housing
-
Santa Barbara, CA
FULL_TIME
- DescriptionEssential FunctionsDaily Maintenance ResponsibilitiesWalk interior and exterior sidewalks on a daily basis, removing debris and trash, washing the sidewalks/curbs/gutters as needed, and che...
- 8 Days Ago
- People's Self-Help Housing
-
Goleta, CA
FULL_TIME
- DescriptionEssential FunctionsAll duties related to processing tenant applications including marketing the property, accepting and receiving applications, qualifying applicants by checking credit and ...
- 15 Days Ago
- People's Self-Help Housing
-
Santa Barbara, CA
FULL_TIME
- DescriptionEssential FunctionsBe an on-site presence while the Resident Manager is away from the office. Answer the telephone and record accurate phone messages. Respond to incoming requests for mater...
- 22 Days Ago
- PEOPLE'S SELF-HELP HOUSING
-
Santa Barbara, CA
FULL_TIME
- Description: People’s Self-Help Housing (PSHH) is looking to hire an experienced Clinical Supervisor to provide supervision to our Supportive Housing Program staff. This individual must follow all Boa...
- 26 Days Ago
- People's Self-Help Housing Corporation
-
Goleta, CA
FULL_TIME
- People's Self-Help Housing is looking to hire a motivated Assistant Property Manager to support two of our properties in the Goleta area. In this position, you will assist the property manager with da...
- 8 Days Ago
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0 Help Desk Support, Sr. jobs found in Santa Barbara, CA area
- Danmer Services Co
-
Oxnard, CA
- Computer Support Specialist Oversee the daily performance of computer systems. Provide technical assistance to computer ...
- 4/16/2024 12:00:00 AM
- American Riviera Bank
-
Santa Barbara, CA
- Job Description Job Description Digital Support Specialist II provides a full range of technical and general support to ...
- 4/15/2024 12:00:00 AM
- Frontier Technology Inc.
-
Ventura, CA
- Overview: FTI Services is a fun and engaging environment full of smart and hardworking people. We are constantly working...
- 4/14/2024 12:00:00 AM
- Yardi Voyager
-
Santa Barbara, CA
- ** Sales Support Specialist** Sales Support Specialist Santa Barbara, CA Yardi is a global software company providing in...
- 4/14/2024 12:00:00 AM
- Well Health Inc.
-
Santa Barbara, CA
- ** Pursue Growth** We will always be learners. We take steps to continue growing, learning, and sharing the knowledge we...
- 4/14/2024 12:00:00 AM
- Yardi Voyager
-
Oxnard, CA
- ** Sales Support Specialist** Sales Support Specialist Oxnard, CA Yardi is a global software company providing innovativ...
- 4/14/2024 12:00:00 AM
- Whole Foods
-
Goleta, CA
- Responsibilities Provides overnight support for assigned team to include receiving and preparing product and maintaining...
- 4/14/2024 12:00:00 AM
- FTI Services
-
Goleta, CA
- Job Description Job Description We are seeking an Entry Level Technical Support to join our team! You will resolve compu...
- 4/12/2024 12:00:00 AM
About Santa Barbara, California
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