Help Desk Support, Sr. jobs in Vineland, NJ
Help Desk Support, Sr. responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support, Sr. uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support, Sr. advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Help Desk Support, Sr. jobs
- Vineland Developmental Center
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Vineland, NJ
FULL_TIME
-
Supervisor Information Technology Help Desk:
Vineland Developmental Center, an intermediate care facility, provides residential, clinical, educational, vocational, and social services to its residents, 24/7 in Cumberland County, NJ. This NJ State healthcare facility seeks a Supervisor of Information Technology Help Desk with expert level experience maintaining, troubleshooting and establishing database systems.
Functional Position:
This highly visible supervisor implements solutions to multiple MS Access data sets that are efficient, secure and meet the needs of the organization. Create structured database layouts, optimize data storage and retrieval, establishing tables, defining relationships, and ensuring integrity.
Administers and maintains system security measures to ensure accuracy and confidentiality by protecting data, assigning and maintaining user access codes, passwords and security rights according to procedure. Periodically reviews access methods, monitoring and security.
Education and Experience:
Possession of a bachelor's degree from an accredited college or university; and four (4) years of professional experience in an Information Technology operational unit of a public or private information processing facility, including at least three (3) years of experience with an information technology help desk or operational support unit supporting a multiplatform Client/Server LAN or WAN environment and/or Mainframe operation, one (1) year of which shall have been in a lead capacity.
Please review the below job specification for additional information.
info.csc.state.nj.us/jobspec/70348.htm.
Salary is $ 75,386.19 - $ 107,247.18
Benefits
12 Vacation Days*
Prescription Drug Plan
15 Sick Days*
Retirement Plans
3 Administrative Leave Days*
Life Insurance
Vision Care Reimbursement
Deferred Compensation Plan
Health and Dental Benefits
*proration based on start date
Interested candidates may forward a cover letter, resume and transcript electronically to:
Ddd-vdc.Humanresources@dhs.nj.gov
Job Type: Full-time
Pay: $75,386.19 - $107,247.18 per year
Benefits:
- Health insurance
Schedule:
- 8 hour shift
Work Location: In person
- 8 Days Ago
- US LBM Corporate
-
Hammonton, NJ
FULL_TIME
- US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our found...
- 15 Days Ago
- CGS Family Support Organization
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Vineland, NJ
FULL_TIME
- Peer Support Partner Position Peer Support Partner is required to have a child with emotional, behavioral, or mental health challenges so that PSP can empathize with the family and educate them, and g...
- 20 Days Ago
- Collaborative Support Programs
-
Glassboro, NJ
FULL_TIME
- DescriptionCSPNJ, a mental health nonprofit is looking for a full-time Support Worker. The Support Worker will work with individuals who are receiving services and are living and recovering from a psy...
- 1 Day Ago
- Royal Community Support
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Glassboro, NJ
FULL_TIME
- Royal Community Support We render support at the individual's private home and help them engage in and around their community. Please read below before submitting your resume. Direct Support Professio...
- 9 Days Ago
- Royal Community Support
-
Buena, NJ
FULL_TIME
- Are you looking to help others? Do you want a job with career advancement opportunities? Then Royal Community Support might be the right fit for you. Royal Community Supports is looking for a self-mot...
- 11 Days Ago
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0 Help Desk Support, Sr. jobs found in Vineland, NJ area
- Ocean Casino Resort
-
Atlantic City, NJ
- The IT Support Technician is responsible for maintaining, analyzing, troubleshooting and repairing computer systems, har...
- 4/26/2024 12:00:00 AM
- GalaxE.Solutions
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Marlton, NJ
- What You Will Do: Provide onsite support to Client employees and contractors for technical issues involving (but not lim...
- 4/26/2024 12:00:00 AM
- T-solutions Inc.
-
Moorestown, NJ
- Who We Are T-Solutions is a woman-owned, veteran-owned business headquartered in Chesapeake, Virginia that creates excep...
- 4/25/2024 12:00:00 AM
- Intepros Consulting
-
Philadelphia, PA
- IntePros is seeking a Business System Analyst for one of our client's based in Philadelphia, a leading organization in t...
- 4/25/2024 12:00:00 AM
- Sp Software Solutions
-
Philadelphia, PA
- DWH Business Systems Analyst Hybrid Job - 3 Days in Office in Philadelphia Downtown Only W2 JD: This BSA sits on the Dat...
- 4/25/2024 12:00:00 AM
- T-Solutions, Inc.
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Moorestown, NJ
- Who We Are T-Solutions is a woman-owned, veteran-owned business headquartered in Chesapeake, Virginia that creates excep...
- 4/24/2024 12:00:00 AM
- Insight Global
-
Philadelphia, PA
- JOB DESCRIPTION A client is looking for a Sr System Analyst for their Radiation Oncology team. Responsible for enhancing...
- 4/23/2024 12:00:00 AM
- Technology/Software Company
-
Mount Laurel, NJ
- Job Description Job Description Job Summary: We are looking for a dependable, self-managed, highly professional addition...
- 4/22/2024 12:00:00 AM
About Vineland, New Jersey
were up 1.5% from a year ago