Home Care Operations Director jobs in Buffalo, NY

Crane Home Care- Director of Patient Services 

Th Director of Patient Services is responsible for the direction, coordination, and direct supervision of the agency’s paraprofessional staff.

This position provides in-field professional supervision and on the job training to home health aides, personal care aides and all nursing staff.

The Director of Patient Services is also assist in the agency’s continuing education/in-service, orientation and competency testing of all clinical staff.

The Director of Patient Services is also responsible for creating new revenue streams that best benefits in the organization.

This position is full time and will require dedication and flexibility.

Salary: $85,000- Negotiable with Experience

At Crane Home Care we value each of our employees and care about their well-being. What we offer:

• Insurance Benefits: Medical, Dental, Vision
• 401(k) with company matching
• PTO
• Weekly Pay with Direct Deposit
• Electronic Charting
• We promote from within

• Requirements:
• Current unrestricted RN license In New York State.
• Bachelor’s degree in Nursing (preferred)
• 1 year of  Licensed Home Care Services Agencies (LHCSA) experience
• 1 year of Home Health Operations Management experience
• Understands regulatory compliance with state and federal regulations
• Knowledge of DOH regulations
• Adhere to HIPPA and maintain client confidentiality
• Possess exceptional nursing assessment skills
• Policy Development is a plus
• Ability to travel daily
• Covid-19 Vaccination

• Duties/ Responsibilities:

• Supervise and train other nursing professionals and caregivers.
• Communicates with referrers/discharge planners to review eligibility for agency services and develop and coordinate the plan of care.
• Provides assessment of newly referred patients, assesses health needs and eligibility for home care.
• Identifies the appropriate level of care required by the patient.
• Initiates the Medical Orders and written reports to the patient’s physician as necessary.
• Reviews reports from all involved disciplines, re-evaluating needs and supervise all disciplines in the plan of care.
• Documents accurately and completely in the patient’s clinical record.
• Becomes familiar with all resources necessary to provide a complete managed program for the patient.
• Participates in the agency’s CQI program, annual policy/procedure review as required.
• Performs Quality improvement duties, completes audits and evaluates results with DON, recommendations for quality improvement.
• Conducts aide’s competency reviews.
• Reviews and responds to complaints, grievances, and incidents.
• Interprets and reinforces agency policy and procedures to professional and paraprofessional staff.
• Business Development.
• Performs other duties as required and assigned by CEO/Owner.