Hotel Manager Assistant jobs in Bangor, ME
Hotel Manager Assistant is responsible for supporting the Hotel Manager with daily hotel operations and services. Responsible for ensuring guest satisfaction, responds to complaints, and ensures hotel profitability. Being a Hotel Manager Assistant tends to all facets of hotel operations in the absence of the Hotel Manager. May require a bachelor's degree. Additionally, Hotel Manager Assistant typically reports to a manager. The Hotel Manager Assistant manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Manager Assistant typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Hotel Manager Assistant jobs
Assistant Hotel Manager
- American Cruise Lines
-
Bar Harbor, ME
FULL_TIME
-
Assistant Hotel ManagerAmerican Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2023 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team!
The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests’ expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
The Assistant Hotel Manager reports to the Hotel Manager.
Responsibilities:- Supervises Housekeeping Manager and Guest Service Coordinator, at the direction of the Hotel Manager
- Assists Hotel Manager as directed
- Assists Dining Room Manager during all meal services
- Performs duties of Hotel Manager when Hotel Manager is on 1 to 2 week time off from ship
- Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship
- Present and available during all meal services, either front or back of house
- Ensures Housekeeping Manager is keeping all staterooms and public spaces clean
- Assists with room inspections
- Prepares for turnaround day process
- Oversees bar operations and manages wine/liquor inventory
- Displays leadership and maintains professional presence
- Visible and available to all guests and crew
- Holds officers and crew accountable to American Cruise Lines’ standards
- Complies with American Cruise Lines’ Operations Manual, service standards, and procedures
- Assesses the performance of the management team and provides immediate corrective feedback
- Anticipates the needs of guests and crew
- Responds quickly to guest requests and ensures follow through of service delivery
- Identifies problems, resolves immediately, and requests home office support as needed
- Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events
- Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline
- Assists ship officers in achieving weekly sales goals
- Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed
- Maintains sanitation and cleanliness standards of crew rooms
- Monitors shipboard business transactions, accounting, timecards, and home office reporting
- Completes daily ship inspection/walk through with Mate to generate daily work list and follows up to ensure tasks are completed
- Tracks all hotel maintenance items and ensures completion
- Creates consistent and positive crew experiences to improve employee retention
- Perform bartending duties as needed with other management personnel
Qualifications:- Bachelor’s degree in Hospitality Management or Hotel & Restaurant Management
- Business degree may be considered with management and hospitality experience
- Military experience may be considered with management and hospitality experience
- Minimum 3 years management experience at a full-service hotel, resort, or cruise ship
- Strong organizational skills and excellent verbal and written communication skills (English)
- Available to travel and work a flexible schedule including long days for extended periods of time
- Proficiency in Microsoft Office
- US Coast Guard regulated pre-employment drug test
Work Schedule- 7 Days per week while onboard the ship
- 6 to 8 weeks working and living onboard the ship
- 1 to 2 weeks shore leave vacation
- Accommodations and meals are provided onboard
Perks:- Benefits package including medical, dental, and matching 401k
- Complimentary Travel Accommodations
- No living expenses aboard the ship (room and board are included)
- Training programs to support you
- Continuous growth in the company
- Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
*Job sites across the nation* - 21 Days Ago
Hotel Manager
- Trade Winds Inn
-
Rockland, ME
FULL_TIME
- SUMMARY DESCRIPTION:The Hotel Manager oversees all aspects of the hotel operations including: guest relations, front desk, housekeeping, maintenance, and finances. This includes all day to day restaur...
- 1 Day Ago
Hotel General Manager
- American Cruise Lines
-
Bar Harbor, ME
FULL_TIME
- Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2024 season. American Crui...
- 9 Days Ago
Hotel Houseman
- The Bayview Hotel
-
Bar Harbor, ME
TEMPORARY,PART_TIME,OTHER
- Job Summary: Must have a valid drivers license to transport our laundry to and from the hotel. Weekends are a must. flexible hours. Duties:- Restock supplies such as toiletries and towels- Report any ...
- Just Posted
Assistant Housekeeper - QIBM
- Giri Hotel Management LLC
-
Bangor, ME
FULL_TIME
- The Quality Inn Bangor Mall is now hiring for Assistant Housekeeping Supervisor Full Time. Must be detail oriented, able to work on own and in a team, and must have good communication skills. Full tim...
- Just Posted
Hotel Guest Service Agent
- 250 Main Hotel
-
Rockland, ME
FULL_TIME
- TITLE: Guest Service Agent REPORTS TO: General Manager COMPENSATION: $18 to $19 with occasional tips HOURS: Part-time, variable, includes weekends & some evenings Join our elite Guest Services team at...
- 20 Days Ago
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0 Hotel Manager Assistant jobs found in Bangor, ME area
Chili's Grill & Bar, Restaurant Manager - Bangor ME
- Chili's
-
Bangor, ME
- Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone ...
- 4/24/2024 12:00:00 AM
KFC Restaurant General Manager
- KFC
-
Bangor, ME
- Looking for a rewarding career in the fast-food industry? KBP Foods, a leading franchisee of KFC, is hiring a Restaurant...
- 4/24/2024 12:00:00 AM
Chili's Grill & Bar, General Manager - Bangor ME
- Chili's
-
Bangor, ME
- Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone ...
- 4/23/2024 12:00:00 AM
Assistant Restaurant Manager
- Flynn Group
-
Bangor, ME
- Applebee’s Neighborhood Grill and Bar We are part of Flynn Group, the largest Franchisee in the United States operating ...
- 4/23/2024 12:00:00 AM
RESTAURANT DISHWASHER
- Hollywood Casino Bangor
-
Bangor, ME
- WERE CHANGING ENTERTAINMENT. COME JOIN US.: Were always looking for talent that believes in having fun. At PENN Entertai...
- 4/22/2024 12:00:00 AM
Parking Lot Attendant|part-time| Cross Insurance Center
- Oak View Group
-
Bangor, ME
- Overview: This position is committed to providing World Class Service for all Cross Insurance Center Parking Lots for al...
- 4/22/2024 12:00:00 AM
Houseperson - Housekeeping - Hilton $16-$35/hr
- Careerbuilder
-
Bangor, ME
- No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
- 4/21/2024 12:00:00 AM
Guest Services Associate
- Inn At Ocean's Edge
-
Lincolnville, ME
- As a Guest Services Associate you will help ensure ourguests have a truly amazing experience, from their first conversat...
- 4/20/2024 12:00:00 AM
About Bangor, Maine
Bangor is located at 44°48′N 68°48′W / 44.8°N 68.8°W / 44.8; -68.8. According to the United States Census Bureau, the city has a total area of 34.59 square miles (89.59 km2), of which 34.26 square miles (88.73 km2) is land and 0.33 square miles (0.85 km2) is water.
A potential advantage that has always eluded exploitation is the city's location between the port city of Halifax, Nova Scotia, and the rest of Canada (as well as New York). As early as the 1870s, the city promoted a Halifax-to-New York railroad, via Bangor, as the quickest connection between North America and Europe (when combin...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Manager Assistant jobs
$53,429 to $74,607
Bangor, Maine area prices
were up 1.6% from a year ago
were up 1.6% from a year ago
What does a Hotel Manager Assistant do?
Hotel Manager Assistant in Dallas, TX
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Hotel Manager Assistant in Knoxville, TN
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Hotel Manager Assistant in Bakersfield, CA
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