Hotel Manager Assistant jobs in Baton Rouge, LA

Hotel Manager Assistant is responsible for supporting the Hotel Manager with daily hotel operations and services. Responsible for ensuring guest satisfaction, responds to complaints, and ensures hotel profitability. Being a Hotel Manager Assistant tends to all facets of hotel operations in the absence of the Hotel Manager. May require a bachelor's degree. Additionally, Hotel Manager Assistant typically reports to a manager. The Hotel Manager Assistant manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Manager Assistant typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Assistant Hotel Manager
  • American Cruise Lines
  • Saint Francisville, LA FULL_TIME
  • Assistant Hotel Manager
    American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2024 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team!

    The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests’ expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.

    The Assistant Hotel Manager reports to the Hotel Manager.

    Responsibilities:
    • Supervise the Housekeeping Manager and Guest Service Coordinator, at the direction of the Hotel Manager.
    • Assists Hotel Manager as directed.
    • Assists Dining Room Manager during all meal services.
    • Performs duties of Hotel Manager when Hotel Manager is on 1-to-2-week time off from ship.
    • Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
    • Present and available during all meal services, either front or back of house.
    • Ensures Housekeeping Manager is keeping all staterooms and public spaces clean.
    • Assists with room inspections.
    • Prepares for turnaround day process.
    • Oversees bar operations and manages wine/liquor inventory.
    • Displays leadership and maintains professional presence.
    • Visible and available to all guests and crew.
    • Holds officers and crew accountable to American Cruise Lines’ standards.
    • Complies with American Cruise Lines’ Operations Manual, service standards, and procedures.
    • Assesses the performance of the management team and provides immediate corrective feedback.
    • Anticipates the needs of guests and crew.
    • Responds quickly to guest requests and ensures follow through of service delivery.
    • Identifies problems, resolves immediately, and requests home office support as needed.
    • Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
    • Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
    • Assists ship officers in achieving weekly sales goals.
    • Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
    • Maintains sanitation and cleanliness standards of crew rooms.
    • Monitors shipboard business transactions, accounting, timecards, and home office reporting.
    • Completes daily ship inspection/walk through with Mate to generate daily work list and follows up to ensure tasks are completed.
    • Tracks all hotel maintenance items and ensures completion.
    • Creates consistent and positive crew experiences to improve employee retention.
    • Perform bartending duties as needed with other management personnel.
    Qualifications:
    • Bachelor’s degree in hospitality management or Hotel & Restaurant Management.
    • Business degree may be considered with management and hospitality experience.
    • Military experience may be considered with management and hospitality experience.
    • Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
    • Strong organizational skills and excellent verbal and written communication skills (English).
    • Available to travel and work a flexible schedule including long days for extended periods of time.
    • Proficiency in Microsoft Office.
    • US Coast Guard regulated pre-employment drug test.
    Work Schedule:
    • 7 Days per week while onboard the ship.
    • 6 to 8 weeks working and living onboard the ship.
    • 1 to 2 weeks shore leave vacation.
    • Accommodations and meals are provided onboard.
    Perks:
    • Benefits package including medical, dental, and matching 401k.
    • Complimentary Travel Accommodations.
    • No living expenses aboard the ship (room and board are included).
    • Training programs to support you.
    • Continuous growth in the company.
    • Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
    *Job sites across the nation*
  • 8 Days Ago

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Assistant Hotel Manager
  • Comfort Suites Medical District near Mall of Louisiana
  • Baton Rouge, LA FULL_TIME
  • Job Summary: We are seeking a highly motivated and experienced Assistant Hotel Manager to join our team. As an Assistant Hotel Manager, you will assist the Hotel Manager in overseeing the daily operat...
  • 10 Days Ago

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Beverage Assistant Manager
  • L' Auberge Casino Hotel Baton Rouge
  • Baton Rouge, LA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 16 Days Ago

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Food & Beverage Assistant Manager
  • L' Auberge Casino Hotel Baton Rouge
  • Baton Rouge, LA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 18 Days Ago

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Beverage Assistant Manager
  • L' Auberge Casino Hotel Baton Rouge
  • Baton Rouge, LA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 1 Month Ago

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Warehouse Assistant Manager
  • L' Auberge Casino Hotel Baton Rouge
  • Baton Rouge, LA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 1 Month Ago

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0 Hotel Manager Assistant jobs found in Baton Rouge, LA area

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Restaurant Manager
  • Superior Talent Source
  • Baton Rouge, LA
  • Job Description Job Description Job Summary: We are looking for a Manager to ensure all daily activities run smoothly an...
  • 4/23/2024 12:00:00 AM

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Houseperson - Housekeeping - Hilton $16-$35/hr
  • Careerbuilder
  • Baton Rouge, LA
  • No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
  • 4/21/2024 12:00:00 AM

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Houseperson - Housekeeping - Hilton $16-$35/hr
  • Careerbuilder
  • Baker, LA
  • No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
  • 4/21/2024 12:00:00 AM

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Housekeeper
  • Drury Hotels Company
  • Baton Rouge, LA
  • Housekeeper page is loaded **Housekeeper** **Housekeeper** locationsBaton Rouge, LA time typeFull time posted onPosted Y...
  • 4/21/2024 12:00:00 AM

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Houseperson - Housekeeping - Hilton $16-$35/hr
  • Careerbuilder
  • Zachary, LA
  • No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
  • 4/21/2024 12:00:00 AM

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Houseperson - Housekeeping - Hilton $16-$35/hr
  • Careerbuilder
  • Prairieville, LA
  • No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
  • 4/21/2024 12:00:00 AM

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Houseperson - Housekeeping - Hilton $16-$35/hr
  • Careerbuilder
  • Gonzales, LA
  • No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
  • 4/21/2024 12:00:00 AM

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Dishwasher
  • LongHorn Steakhouse
  • Denham Springs, LA
  • WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team ...
  • 4/20/2024 12:00:00 AM

Baton Rouge (/ˌbætən ˈruːʒ/ BAT-ən ROOZH; from French bâton rouge [bɑtɔ̃ ʁuʒ] (listen), meaning 'red stick') is the capital of the U.S. state of Louisiana. Located on the eastern bank of the Mississippi River, it is the parish seat of East Baton Rouge Parish, the most populous parish in Louisiana. It is the 99th most populous city in the United States, and second-largest city in Louisiana after New Orleans. It is also the 16th most populous state capital. As of the U.S. Census Bureau's July 2017 estimate, Baton Rouge had a population of 227,549, down from 229,493 at the 2010 census. Baton Rou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Manager Assistant jobs
$52,982 to $73,984
Baton Rouge, Louisiana area prices
were up 1.2% from a year ago

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