Hotel Manager Assistant is responsible for supporting the Hotel Manager with daily hotel operations and services. Responsible for ensuring guest satisfaction, responds to complaints, and ensures hotel profitability. Being a Hotel Manager Assistant tends to all facets of hotel operations in the absence of the Hotel Manager. May require a bachelor's degree. Additionally, Hotel Manager Assistant typically reports to a manager. The Hotel Manager Assistant manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Manager Assistant typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The Hotel Orange - Fully Renovated Interior Property.
The The Hotel Orange strives to represent the spirit of Orange TX to all guests with striving to be better then yesterday each day coming. We want to build a team who shares the same goals and values and also wants to work in a fun team environment to be the best host to our guest. We love what we do, and we give it all we've got on property. When guests stay with us, its not just a room with a bed but a welcoming happy experience.
Benefits:
Monthly Performance Bonus based on Guest Satisfaction Hotel Policy.
Individually and as Team member Earn an average of an extra $.50 to $2 on top of base pay based on monthly guest satisfaction reviews and hotel performance.
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Qualifications
Experience:
General Responsibilities:
DETAIL DUTIES & RESPONSIBILITIES
- Laundry attendant / House person functions include:
- Stocking room attendants carts with supplies.
- Rotating linens and stocking linens in storerooms.
- Maintaining shelf organization in the storerooms.
- Replenishing storeroom supplies.
- Removing trash and dirty linens from room attendant carts.
- Cleaning furniture, elevators, glass, planters, etc. in public areas such as lobby, pool and public restrooms.
- Sweeping and vacuuming floors, hallways, and stairwells.
- Reporting maintenance problems or completing work repair orders.
- Cleaning walls, carpets, light fixtures, etc.
- Assisting the Engineering staff when necessary.
- Delivering special request items such as cribs, roll-a-ways, and blow dryers to guestrooms.
- Picking up & throwing away trash
Guest Services : Participates in the culture that strives to meet or exceed customer expectations. Specifically:
- Personally demonstrates a commitment to guest service by proactively responding to guest needs.
- Proactively partners with staff to deliver value-added customer service programs, in accordance with brand and company standards.
- Communicates to guests about hospitality promotions, local attractions, and points of interest.
Grooming: All team members must maintain a neat, clean and well-groomed appearance (specific standards available).
Safety and Security: Supports the hotel management staff in creating and reinforcing a work space culture that emphasizes safety and security, specifically:
- Recognizes, reports, and corrects conditions which may create security and safety hazards.
- Understands and adheres to policies and procedures for the hotel’s key control system.
Minimum Requirements:
Personal Transportation - (Preferred)
Work Authorization:
Present two forms of ID, ready to use. They must be original, valid, and up to date (not copies). They can be your drivers license, social security card, passport or birth certificate.
Job Types: Full-time, Part-time, Temporary, Contract
Pay: $8.00 - $9.00 per hour
COVID-19 considerations:
All attendants will be required to wear PPE - Mask, Gloves. And all rooms will be cleaned based on CDC protocol.
Job Type: Part-time
Pay: $8.00 - $9.00 per hour
Expected hours: 20 per week
Benefits:
Shift:
Education:
Experience:
Ability to Relocate:
Work Location: In person
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