Hotel Manager Assistant jobs in Cheyenne, WY

Job Overview:
We are seeking a highly motivated and experienced Hotel Manager to oversee the operations of our hotel. The ideal candidate will have a strong background in hospitality management, excellent customer service skills, and the ability to lead and motivate a team. As the Hotel Manager, you will be responsible for ensuring the smooth day-to-day running of the hotel, providing exceptional guest services, and maximizing revenue.

Duties:
- Manage all aspects of hotel operations, including front desk, housekeeping, maintenance, and food and beverage services
- Ensure high standards of cleanliness and maintenance throughout the hotel
- Oversee guest services to ensure exceptional customer satisfaction
- Supervise and train staff members to provide excellent service and maintain a positive work environment
- Develop and implement strategies to maximize revenue and occupancy rates
- Monitor and manage budgets, expenses, and financial performance
- Collaborate with the sales team to attract new business and maintain relationships with existing clients
- Handle guest complaints or issues in a professional and timely manner
- Ensure compliance with all health, safety, and licensing regulations

Skills:
- Strong hospitality background with previous experience in hotel management
- Bilingual (preferred) to effectively communicate with international guests
- Excellent customer service skills with a focus on exceeding guest expectations
- Proficient in phone etiquette and handling guest inquiries or complaints
- Proven ability to supervise and motivate a diverse team
- Knowledge of human resources practices, including hiring, training, and performance management
- Familiarity with revenue management strategies to optimize profitability
- Strong problem-solving skills and ability to make quick decisions under pressure

If you are a dedicated professional with a passion for hospitality and a drive for excellence, we invite you to apply for the position of Hotel Manager. We offer competitive compensation packages and opportunities for career advancement within our growing organization. Join our team today!

Job Type: Full-time

Pay: $49,982.72 - $60,194.24 per year

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Work Location: In person