Hotel Manager Assistant is responsible for supporting the Hotel Manager with daily hotel operations and services. Responsible for ensuring guest satisfaction, responds to complaints, and ensures hotel profitability. Being a Hotel Manager Assistant tends to all facets of hotel operations in the absence of the Hotel Manager. May require a bachelor's degree. Additionally, Hotel Manager Assistant typically reports to a manager. The Hotel Manager Assistant manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Manager Assistant typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The Gordon Hotel team at Eugene's newest boutique hotel! We are looking for an energetic and positive addition to our Front Office team.
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. This position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. The ideal candidate is outgoing, positive, and will consider themselves a developing leader.
Candidates must be able to operate vehicles with both automatic and manual transmissions. Candidates with serious driving violations from the previous 5 years may not be eligible for the role.
Must be able to pass a pre-employment drug screen, including for marijuana and THC.
ESSENTIAL JOB FUNCTIONS:
Qualifications:
· College level reasoning, math and language skills.
· Two (3) years prior customer service experience is required. Hospitality industry experience preferred.
· Demonstrated time management, customer service and negotiation skills
· Demonstrated leadership skills
· Prior cash handling experience is necessary
· Ability to communicate effectively with the public and other employees.
· Read, write, and speak English fluently
· Must be able to lift 5-30 lbs and occasionally up to 50 lbs with assistance.
· Strong attention to detail is required.
· Must be flexible in hours and days available to work, including all shifts, weekends, and holidays.
· Must have effective communication skills and must be able to work with a variety of people.
· Must be capable of working in a fast-paced environment with multiple interruptions.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: In person
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