Hotel Manager Assistant is responsible for supporting the Hotel Manager with daily hotel operations and services. Responsible for ensuring guest satisfaction, responds to complaints, and ensures hotel profitability. Being a Hotel Manager Assistant tends to all facets of hotel operations in the absence of the Hotel Manager. May require a bachelor's degree. Additionally, Hotel Manager Assistant typically reports to a manager. The Hotel Manager Assistant manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Manager Assistant typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Summary:
Hotel is under new ownership and excited to build a wonderful team! We are seeking a highly motivated and experienced Assistant Hotel Manager to join our team. As an Assistant Hotel Manager, you will assist in overseeing the daily operations of our hotel, ensuring exceptional guest experiences and maintaining high standards of service. This is a leadership role that requires strong organizational skills, attention to detail, and a passion for hospitality.
Responsibilities:
- Assist the Hotel Manager in managing all aspects of hotel operations
- Supervise and train staff members to provide excellent customer service
- Oversee front desk operations, including check-in/check-out procedures and guest relations
- Collaborate with various departments to ensure smooth operations and guest satisfaction
- Assist in developing and implementing strategies to maximize revenue and minimize costs
- Monitor and maintain hotel cleanliness and maintenance standards
- Handle guest concerns and resolve issues in a timely and professional manner
- Assist in budgeting and financial management of the hotel
- Ensure compliance with all hotel policies, procedures, and regulations
Experience:
- Previous experience in hotel management or related field is required
- Strong knowledge of hotel operations, including front desk, housekeeping, and guest services
- Excellent leadership skills with the ability to motivate and inspire a team
- Exceptional customer service skills with a focus on guest satisfaction
- Strong organizational and time management skills
- Proficient in budgeting and financial management
- Excellent communication and interpersonal skills
Skills:
- Hotel management
- Budgeting
- Hospitality management
- Hotel operations
- Customer service
- Supervising
- Guest services
- Leadership
- Front desk operations
- Guest relations
We offer competitive compensation based on experience. This is a full-time position with opportunities for career growth within our organization.
If you are passionate about hospitality, have strong leadership skills, and thrive in a fast-paced environment, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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