Hotel Manager Assistant jobs in Olympia, WA
Hotel Manager Assistant is responsible for supporting the Hotel Manager with daily hotel operations and services. Responsible for ensuring guest satisfaction, responds to complaints, and ensures hotel profitability. Being a Hotel Manager Assistant tends to all facets of hotel operations in the absence of the Hotel Manager. May require a bachelor's degree. Additionally, Hotel Manager Assistant typically reports to a manager. The Hotel Manager Assistant manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Manager Assistant typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Hotel Manager Assistant jobs
Assistant Hotel Manager
- American Cruise Lines
-
Astoria, OR
FULL_TIME
-
Assistant Hotel ManagerAmerican Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2023 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team!
The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests’ expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
The Assistant Hotel Manager reports to the Hotel Manager.
Responsibilities:- Supervises Housekeeping Manager and Guest Service Coordinator, at the direction of the Hotel Manager
- Assists Hotel Manager as directed
- Assists Dining Room Manager during all meal services
- Performs duties of Hotel Manager when Hotel Manager is on 1 to 2 week time off from ship
- Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship
- Present and available during all meal services, either front or back of house
- Ensures Housekeeping Manager is keeping all staterooms and public spaces clean
- Assists with room inspections
- Prepares for turnaround day process
- Oversees bar operations and manages wine/liquor inventory
- Displays leadership and maintains professional presence
- Visible and available to all guests and crew
- Holds officers and crew accountable to American Cruise Lines’ standards
- Complies with American Cruise Lines’ Operations Manual, service standards, and procedures
- Assesses the performance of the management team and provides immediate corrective feedback
- Anticipates the needs of guests and crew
- Responds quickly to guest requests and ensures follow through of service delivery
- Identifies problems, resolves immediately, and requests home office support as needed
- Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events
- Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline
- Assists ship officers in achieving weekly sales goals
- Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed
- Maintains sanitation and cleanliness standards of crew rooms
- Monitors shipboard business transactions, accounting, timecards, and home office reporting
- Completes daily ship inspection/walk through with Mate to generate daily work list and follows up to ensure tasks are completed
- Tracks all hotel maintenance items and ensures completion
- Creates consistent and positive crew experiences to improve employee retention
- Perform bartending duties as needed with other management personnel
Qualifications:- Bachelor’s degree in Hospitality Management or Hotel & Restaurant Management
- Business degree may be considered with management and hospitality experience
- Military experience may be considered with management and hospitality experience
- Minimum 3 years management experience at a full-service hotel, resort, or cruise ship
- Strong organizational skills and excellent verbal and written communication skills (English)
- Available to travel and work a flexible schedule including long days for extended periods of time
- Proficiency in Microsoft Office
- US Coast Guard regulated pre-employment drug test
Work Schedule- 7 Days per week while onboard the ship
- 6 to 8 weeks working and living onboard the ship
- 1 to 2 weeks shore leave vacation
- Accommodations and meals are provided onboard
Perks:- Benefits package including medical, dental, and matching 401k
- Complimentary Travel Accommodations
- No living expenses aboard the ship (room and board are included)
- Training programs to support you
- Continuous growth in the company
- Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
*Job sites across the nation* - 22 Days Ago
Hotel General Manager
- Hospitality Associates, Inc.
-
Astoria, OR
FULL_TIME
- Do you flourish in a fast-paced atmosphere where you can demonstrate your leadership abilities? If this is the case, we have an excellent opportunity for you as our next General Manager. Our busy hote...
- 1 Month Ago
Hotel Housekeeper
- Commodore Hotel
-
Astoria, OR
FULL_TIME,PART_TIME
- Hotel Housekeeper Overview: We are seeking a reliable and detail-oriented individual to join our team as a Hotel Housekeeper. As a Hotel Housekeeper, you will play a crucial role in maintaining the cl...
- 20 Days Ago
Hotel Maintenance
- Comfort Inn by Choice Hotels
-
Lacey, WA
FULL_TIME,PART_TIME
- Overview:We are seeking a skilled and experienced Maintenance Person to join our team. As a Maintenance Person, you will be responsible for ensuring the proper functioning and maintenance of our facil...
- 15 Days Ago
Housekeeper
- OLYMPIA HOTEL
-
Olympia, WA
FULL_TIME
- Job Summary:Housekeepers are primarily responsible for maintaining clean and attractive guest rooms, hallways and public areas within the hotel. Supervisory Responsibilities:· None. Duties/Responsibi...
- 17 Days Ago
Housekeeping Supervisor
- OLYMPIA HOTEL
-
Olympia, WA
FULL_TIME
- Are you an experienced Housekeeper looking to progress in your career? Do you love working in a fast paced environment while supporting a dynamic team? Olympia Hotel at Capitol Lake is looking for a H...
- 8 Days Ago
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0 Hotel Manager Assistant jobs found in Olympia, WA area
Houseperson - Housekeeping - Hilton $16-$35/hr
- Careerbuilder
-
Shelton, WA
- No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
- 4/26/2024 12:00:00 AM
Houseperson - Housekeeping - Hilton $16-$35/hr
- Careerbuilder
-
Yelm, WA
- No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
- 4/26/2024 12:00:00 AM
Houseperson - Housekeeping - Hilton $16-$35/hr
- Careerbuilder
-
Lakewood, WA
- No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
- 4/26/2024 12:00:00 AM
Houseperson - Housekeeping - Hilton $16-$35/hr
- Careerbuilder
-
University Place, WA
- No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
- 4/26/2024 12:00:00 AM
Houseperson - Housekeeping - Hilton $16-$35/hr
- Careerbuilder
-
Centralia, WA
- No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
- 4/26/2024 12:00:00 AM
Banquet Manager
- Great Wolf Resorts, Inc.
-
Centralia, WA
- ** Banquet Manager** **Job Category****:** Food & Beverage **Requisition Number****:** BANQU017477 Showing 1 location **...
- 4/24/2024 12:00:00 AM
Hotel General Manager
- Hotel Management and Consulting, Inc.
-
Olympia, WA
- Hotel Management & Consulting is seeking an experienced, hands-on Hotel General Manager for our WoodSpring Suites locati...
- 4/22/2024 12:00:00 AM
Houseperson - Housekeeping - Hilton $16-$35/hr
- Careerbuilder
-
Lacey, WA
- No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
- 4/22/2024 12:00:00 AM
About Olympia, Washington
Olympia is the capital of the U.S. state of Washington and the county seat of Thurston County. European settlers claimed the area in 1846, with the Treaty of Medicine Creek initiated in 1854, and the Treaty of Olympia initiated in January 1856.
Olympia was incorporated as a town on January 28, 1859, and as a City in 1882. The population was 46,479 as of the 2010 census, making it the 24th largest city in the state. The city borders Lacey to the east and Tumwater to the south. Olympia is a cultural center of the southern Puget Sound region. Olympia is located 60 miles (100 km) southwest of Seat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Manager Assistant jobs
$58,560 to $81,771
Olympia, Washington area prices
were up 2.9% from a year ago
were up 2.9% from a year ago
What does a Hotel Manager Assistant do?
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Hotel Manager Assistant in Bakersfield, CA
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