Hotel Manager Assistant jobs in Omaha, NE

Hotel Manager Assistant is responsible for supporting the Hotel Manager with daily hotel operations and services. Responsible for ensuring guest satisfaction, responds to complaints, and ensures hotel profitability. Being a Hotel Manager Assistant tends to all facets of hotel operations in the absence of the Hotel Manager. May require a bachelor's degree. Additionally, Hotel Manager Assistant typically reports to a manager. The Hotel Manager Assistant manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Manager Assistant typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Hotel Guest Service Manager
  • Element Hotel
  • Omaha, NE FULL_TIME
  • What we offer:

    • Competitive starting wages
    • Health, Dental, Vision and other benefits available after 60 days
    • DailyPay
    • 401k
    • Paid Training
    • Paid PTO
    • Referral program
    • Discounts at all Kinseth Hotel Corporation hotels and restaurants


    SUMMARY

    Coordinates front desk activities of hotel and ensures complete satisfaction of all guests, resolves problems arising from guests' complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate employees.


    ESSENTIAL DUTIES AND RESPONSIBILITIES
    include the following. Other duties may be assigned.

    • Hires, trains, schedules, assigns duties and shifts to workers and observes performances to ensure adherence to KHC policies and established KHC & franchise operating procedures for all hotels.
    • Communicates and cooperates with other department heads to ensure coordination of activities, resolution of guest complaints and improve hotel customer satisfaction.
    • Answers inquiries pertaining to property policies, services, guest complaints, compliments and concerns.
    • Develops and maintains guest information files regarding the property, community and surrounding attractions.
    • Manages the reservation system including inventory, rates, data base, system security, reservations, advance payments, group reservations, VIP special services, pre-blocking rooms, close out dates, communication of fill dates and system backup.
    • Knows, adheres to and trains staff on cash and credit card handling procedures. Files and posts all changes to the guest ledger and city ledger account.
    • Sends out letters of confirmation or returns checks when registration cannot be accepted.
    • Greets all guests in a warm, friendly, helpful manner, registers and assigns rooms to guests and ensures proper methods of payment and application of credit policies.
    • Ensures guest safety by following and enforcing established emergency and security procedures, maintaining key security and guest privacy.
    • Patrols public rooms, investigates disturbances, and resolves conflicts.
    • Monitors night audit for accuracy, folios, makes assessments on open balances without approved credit and takes appropriate action. Plans and forecasts weekly room sales and prepares month end reports on city ledger and guest trays.
    • Required to monitor and maintain front desk coverage at 100% and cover shifts if needed, including audit.
    • Train, oversee, and cover Van Driver and Housemen positions when necessary


    KHC POLICIES:
    Responsible for following all KHC policies and procedures as set forth in the KHC handbook KHC Front Desk Procedures Manual, and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.


    SUPERVISORY RESPONSIBILITIES:
    Directly supervises 1-15 employees in the Front Desk. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; monitoring work performance; rewarding and disciplining employees; addressing complaints and resolving problems.


    PHYSICAL DEMANDS:
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

    While performing the duties of this job, the employee is regularly required to stand; use hands to handle, grasp or type; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, bend or twist; smell; and to push, pull or lift over 10 pounds. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.



    Brand: Element Hotel
    Address: 3253 Dodge St Omaha, NE - 68131
    Property Description: 353 Element
    Property Number: 353
  • 5 Days Ago

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Hotel Housekeeping Shift Manager
  • Ameristar Casino Hotel Council Bluffs
  • Council, IA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 2 Months Ago

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Restaurant Assistant Manager-Buffet
  • Ameristar Casino Hotel Council Bluffs
  • Council, IA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 14 Days Ago

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Cage Assistant Shift Manager
  • Ameristar Casino Hotel Council Bluffs
  • Council, IA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 1 Month Ago

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Security Assistant Shift Manager
  • Ameristar Casino Hotel Council Bluffs
  • Council, IA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 27 Days Ago

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Sportsbook Assistant Manager
  • Ameristar Casino Hotel Council Bluffs
  • Council, IA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 1 Month Ago

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0 Hotel Manager Assistant jobs found in Omaha, NE area

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Housekeeper
  • Extended Stay America Omaha West
  • Omaha, NE
  • Job Summary: A Housekeeper-Deep Cleaning is primarily responsible for maintaining clean and attractive guest rooms hallw...
  • 3/28/2024 12:00:00 AM

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Lead Cook (360 Steakhouse, Harrah's)
  • Caesars Entertainment
  • Council Bluffs, IA
  • Job Description Eating is a necessity by cooking is an art! We are looking for cooks to join our talented and creative c...
  • 3/28/2024 12:00:00 AM

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Lead Barista
  • Marcus Corporation
  • Omaha, NE
  • POSITION PURPOSE: To greet guests and maintain a courteous and efficient operation of Starbucks to ensure guest satisfac...
  • 3/27/2024 12:00:00 AM

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Sous Chef
  • Kimpton Cottonwood Hotel
  • Omaha, NE
  • Property Description: Kimpton Cottonwood Hotel is a boutique hotel that offers a unique and inviting experience for both...
  • 3/27/2024 12:00:00 AM

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Executive Chef | Upscale Steakhouse
  • Superior Talent Source
  • Omaha, NE
  • Job Description Job Description Upscale Steakhouse seeking a driven and experienced Executive Chef who has a passion for...
  • 3/27/2024 12:00:00 AM

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Burger Theory: Server/Bartender
  • Holiday Inn Downtown Omaha - Downtown Airport
  • Omaha, NE
  • Join the Holiday Inn Downtown Omaha Waterpark Team as a Bartender or Server! The Holiday Inn Downtown Omaha Waterpark, l...
  • 3/26/2024 12:00:00 AM

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Nick's Quorum - Chef in Training - $20 p/hr - $500 Sign On Bonus
  • Hilton Worldwide
  • Omaha, NE
  • Nick's Quorum, A Modern Supper Club, being designed by local and nationally acclaimed Leo A. Daly will feature a dark, m...
  • 3/25/2024 12:00:00 AM

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Housekeeping Supervisor
  • Atrium Hospitality
  • La Vista, NE
  • Hotel: La Vista Embassy Suites Housekeeping Supervisor Full time Atrium SPIRIT - where teamwork, passion and appreciatio...
  • 3/25/2024 12:00:00 AM

Omaha (/ˈoʊməhɑː/ OH-mə-hah) is the largest city in the state of Nebraska and the county seat of Douglas County. Omaha is located in the Midwestern United States on the Missouri River, about 10 miles (15 km) north of the mouth of the Platte River. The nation's 40th-largest city, Omaha's 2018 estimated population was 466,061. Omaha is the anchor of the eight-county, bi-state Omaha-Council Bluffs metropolitan area. The Omaha Metropolitan Area is the 59th largest in the United States, with an estimated population of 944,316 (2018). The Omaha-Council Bluffs-Fremont, NE-IA Combined Statistical Are...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Manager Assistant jobs
$52,674 to $73,559
Omaha, Nebraska area prices
were up 0.8% from a year ago

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