Hotel Manager Assistant jobs in Passaic, NJ

Hotel Manager Assistant is responsible for supporting the Hotel Manager with daily hotel operations and services. Responsible for ensuring guest satisfaction, responds to complaints, and ensures hotel profitability. Being a Hotel Manager Assistant tends to all facets of hotel operations in the absence of the Hotel Manager. May require a bachelor's degree. Additionally, Hotel Manager Assistant typically reports to a manager. The Hotel Manager Assistant manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Manager Assistant typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Assistant Guest Services Manager
  • The MC Hotel
  • Montclair, NJ FULL_TIME
  •  
     
    Assistant Guest Services Manager
    Full-Time, Exempt 
     
     
    WHO WE ARE?
     
    Hotels done differently. It’s not a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character.  We ensure our hotels are a place where individuals are valued and celebrated, elevating our associates’ pride in who they are, where they live and who we serve.  Our hotel is a tribute to the neighborhoods and the people of the communities of where we operate.   
     
    The MC Hotel is part of Marriott’s Autograph Collection, bringing an authentic experience to the heart of Montclair, New Jersey for the first time in decades. The 159 room, ground-up development opened in 2019. Complete with restaurant, rooftop bar featuring unparalleled views of Manhattan, and curated lobby market, The MC Hotel serves as a central hub for visitors and residents of Montclair, a city known for the arts and creativity. 
     
    The hotel is managed by Aparium Hotel Group founded in 2011 is driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city.  Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.
     
    WHO YOU ARE?
    Your past experiences have led you to understand that there is an art science to the how and what a hospitality operation professional is responsible for. You delight in the smiles you share and the positive experiences that you create. You feel comfortable when things get busy, and you must make smart, in-the-moment decisions, as it is just natural for you to do so. Above all, it is your mission to spread joy to all you encounter when ensuring kitchen is tight and spotless clean. You are energized through your own self-awareness to ensure we collectively collaborate to have the Front Desk experience one of a kind. This individual also oversees the night audit operation to ensure closing of the night is done properly and accurately.
     
    Essential Functions
    • Train, cross-train, and retrain all front office personnel.
    • Participate in the selection of front office personnel.
    • Schedule the front office staff.
    • Evaluate the job performance of each front office employee.
    • Maintain working relationships and communicate with all departments.
    • Maintain master key control.
    • Verify that accurate room status information is maintained and properly communicated.
    • Resolve guest issues and opportunities quickly, efficiently, and courteously
    • Review and complete credit limit report.
    • Work within the allocated budget for the front office.
    • Receive information from the previous shift manger and pass on pertinent details to the oncoming manager.
    • Check cashiers in and out and verify banks and deposits at the end of each shift.
    • Enforce all cash-handling, check-cashing, and credit policies.
    • Conduct regularly scheduled meetings of front office personnel.
    • Uphold the hotel's commitment to hospitality.
    • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
    • Monitor all V.I.P. guests and requests.
    • Perform special projects and other responsibilities as assigned.
    • Consistent professional and positive attitude and actions when communicating with guests and associates.
     
     
    Education and Experience
    • Associate degree or equivalent experience preferred.
    • Two years of customer contact and supervisory experience in the hospitality industry.
     
    Skills
    • Ability to understand and provide friendly guest service.
    • Ability to correctly process check-ins and check-outs, answer questions, and resolve guest requests in compliance with policies and procedures, brand standards, and federal, state and local regulations.
    • Ability to compile facts/figures in a timely manner, identify and investigate issues, and resolve basic matters.
    • Ability to operate a computer, calculator, phone and other office equipment.
    • Attention to details with good organizational and efficient time management skills.
    • Consistently professional attitude and behavior with effective listening and communication skills.
     
    Aparium Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The hotel is a smoke-free, drug-free facility, and equal opportunity employer.
     

  • 29 Days Ago

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Lifestyle Manager
  • The MC Hotel
  • Montclair, NJ FULL_TIME
  • Lifestyle Manager Reports to: General Manager, position is exempt WHO WE ARE Hotels done differently. It’s not a slogan or catchphrase, it is who we are in everything we do. We believe in the power of...
  • Just Posted

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Catering Manager
  • The MC Hotel
  • Montclair, NJ FULL_TIME
  • Catering Manager Reports to: Director of Sales, position is Exempt THE ROLE This leadership role requires the tenacity to build a team and network, it is not for the faint of heart. If you are known t...
  • 1 Month Ago

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Events Manager
  • The MC Hotel
  • Montclair, NJ FULL_TIME
  • Events manager Reports To: Director of Sales, position is Exempt WHO WE ARE? Hotels done differently. It’s not a slogan or catchphrase, it is who we are in everything we do. We believe in the power of...
  • 1 Month Ago

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Sales Administrative Assistant
  • The MC Hotel
  • Montclair, NJ FULL_TIME
  • Sales Administrative Assistant WHO WE ARE? Hotels done differently. It’s not a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character. We e...
  • 9 Days Ago

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Server Assistant, Part-Time
  • The MC Hotel
  • Montclair, NJ PART_TIME
  • Server Assistant Part-Time, Non-Exempt WHO WE ARE? Hotels done differently. It’s not a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Charact...
  • 1 Month Ago

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0 Hotel Manager Assistant jobs found in Passaic, NJ area

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Hotel Assistant General Manager
  • Courtyard/ Residence Inn- Yonkers, NY
  • Yonkers, NY
  • Job Description Job Description Assistant General Manager for the Residence Inn Yonkers Responsibilities: - Assist in ma...
  • 4/24/2024 12:00:00 AM

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Sommelier
  • Knickerbocker
  • New York, NY
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 4/23/2024 12:00:00 AM

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Director of Finance- DoubleTree Hotel & Suites Jersey City
  • Filmathilton
  • Jersey City, NJ
  • **Director of Finance- DoubleTree Hotel & Suites Jersey City** location Jersey City, New Jersey, United States category ...
  • 4/22/2024 12:00:00 AM

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Houseperson - Housekeeping - Hilton $16-$35/hr
  • Careerbuilder
  • Passaic, NJ
  • No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
  • 4/22/2024 12:00:00 AM

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Houseperson - Housekeeping - Hilton $16-$35/hr
  • Careerbuilder
  • Wallington, NJ
  • No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
  • 4/22/2024 12:00:00 AM

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Houseperson - Housekeeping - Hilton $16-$35/hr
  • Careerbuilder
  • Garfield, NJ
  • No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
  • 4/22/2024 12:00:00 AM

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Security Officer
  • White Lodging
  • Teaneck, NJ
  • Summary: The Security Officer will be responsible for promoting a safe environment for guests and associates of the hote...
  • 4/21/2024 12:00:00 AM

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Pets Hotel Associate
  • Hotel Resource
  • Secaucus, NJ
  • **Other** **Pets Hotel Associate** Pets Hotel Associate PetSmart Secaucus NJ **Pets Hotel Associate** **Company:** PetSm...
  • 4/21/2024 12:00:00 AM

According to the United States Census Bureau, the city had a total area of 3.244 square miles (8.401 km2), including 3.146 square miles (8.149 km2) of land and 0.098 square miles (0.253 km2) of water (3.01%). Unincorporated communities, localities and place names located partially or completely within the city include Davis Bridge and Pleasant Plains. Passaic's only land border is with neighboring Clifton, which borders Passaic to the north, south, and west. The Passaic River forms the eastern border of Passaic. Four additional neighboring towns in Bergen County immediately across the river fr...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Manager Assistant jobs
$64,192 to $89,637
Passaic, New Jersey area prices
were up 1.5% from a year ago

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