Hotel Manager Assistant jobs in Providence, RI

Hotel Manager Assistant is responsible for supporting the Hotel Manager with daily hotel operations and services. Responsible for ensuring guest satisfaction, responds to complaints, and ensures hotel profitability. Being a Hotel Manager Assistant tends to all facets of hotel operations in the absence of the Hotel Manager. May require a bachelor's degree. Additionally, Hotel Manager Assistant typically reports to a manager. The Hotel Manager Assistant manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Manager Assistant typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

Recently Added Hotel Manager Assistant jobs

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Assistant Hotel Manager
  • American Cruise Lines
  • Newport, RI FULL_TIME
  • Assistant Hotel Manager
    American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2024 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team!

    The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests’ expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.

    The Assistant Hotel Manager reports to the Hotel Manager.

    Responsibilities:
    • Supervise the Housekeeping Manager and Guest Service Coordinator, at the direction of the Hotel Manager.
    • Assists Hotel Manager as directed.
    • Assists Dining Room Manager during all meal services.
    • Performs duties of Hotel Manager when Hotel Manager is on 1-to-2-week time off from ship.
    • Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
    • Present and available during all meal services, either front or back of house.
    • Ensures Housekeeping Manager is keeping all staterooms and public spaces clean.
    • Assists with room inspections.
    • Prepares for turnaround day process.
    • Oversees bar operations and manages wine/liquor inventory.
    • Displays leadership and maintains professional presence.
    • Visible and available to all guests and crew.
    • Holds officers and crew accountable to American Cruise Lines’ standards.
    • Complies with American Cruise Lines’ Operations Manual, service standards, and procedures.
    • Assesses the performance of the management team and provides immediate corrective feedback.
    • Anticipates the needs of guests and crew.
    • Responds quickly to guest requests and ensures follow through of service delivery.
    • Identifies problems, resolves immediately, and requests home office support as needed.
    • Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
    • Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
    • Assists ship officers in achieving weekly sales goals.
    • Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
    • Maintains sanitation and cleanliness standards of crew rooms.
    • Monitors shipboard business transactions, accounting, timecards, and home office reporting.
    • Completes daily ship inspection/walk through with Mate to generate daily work list and follows up to ensure tasks are completed.
    • Tracks all hotel maintenance items and ensures completion.
    • Creates consistent and positive crew experiences to improve employee retention.
    • Perform bartending duties as needed with other management personnel.
    Qualifications:
    • Bachelor’s degree in hospitality management or Hotel & Restaurant Management is preferred.
    • Business degree may be considered with management and hospitality experience.
    • Military experience may be considered with management and hospitality experience.
    • Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
    • Strong organizational skills and excellent verbal and written communication skills (English).
    • Available to travel and work a flexible schedule including long days for extended periods of time.
    • Proficiency in Microsoft Office.
    • US Coast Guard regulated pre-employment drug test.
    Work Schedule:
    • 7 Days per week while onboard the ship.
    • 6 to 8 weeks working and living onboard the ship.
    • 1 to 2 weeks shore leave vacation.
    • Accommodations and meals are provided onboard.
    Perks:
    • Benefits package including medical, dental, and matching 401k.
    • Complimentary Travel Accommodations.
    • No living expenses aboard the ship (room and board are included).
    • Training programs to support you.
    • Continuous growth in the company.
    • Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
    *Job sites across the nation*
  • 16 Days Ago
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Hotel Manager in Training
  • Newport Hotel Group
  • Providence, RI FULL_TIME
  • Did you recently graduate and are looking for a career in the hospitality industry? With Newport Hotel Group's Manager In Training program you get hands on experience with amazing opportunities to tra...
  • 1 Month Ago
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Housekeeping Rooms Operations Manager - Aloft Providence Downtown Hotel
  • Aloft Providence Downtown Hotel
  • Providence, RI FULL_TIME
  • JOB SUMMARY Bonus Eligible Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Foo...
  • 7 Days Ago
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Housekeeping Rooms Operations Manager - Aloft Providence Downtown Hotel
  • Aloft Providence Downtown Hotel
  • Providence, RI FULL_TIME
  • JOB SUMMARY Bonus Eligible Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Foo...
  • 7 Days Ago
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Sales Manager
  • DelMonte Hotel Group
  • Providence, RI FULL_TIME
  • Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates ju...
  • 25 Days Ago
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Administrative Assistant ~ Weddings and Events Teams
  • Crowne Plaza Hotel
  • Warwick, RI FULL_TIME
  • Social Sales Administrative AssistantCrowne Plaza Hotel is currently seeking a dynamic candidate for the position of Social Sales Administrative Assistant within the Sales and Catering department. The...
  • 1 Day Ago
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0 Hotel Manager Assistant jobs found in Providence, RI area

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Houseperson - Housekeeping - Hilton $16-$35/hr
  • Careerbuilder
  • Providence, RI
  • No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
  • 4/26/2024 12:00:00 AM
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Houseperson - Housekeeping - Hilton $16-$35/hr
  • Careerbuilder
  • Cranston, RI
  • No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
  • 4/26/2024 12:00:00 AM
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Houseperson - Housekeeping - Hilton $16-$35/hr
  • Careerbuilder
  • Central Falls, RI
  • No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
  • 4/26/2024 12:00:00 AM
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Houseperson - Housekeeping - Hilton $16-$35/hr
  • Careerbuilder
  • Pawtucket, RI
  • No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
  • 4/26/2024 12:00:00 AM
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Houseperson - Housekeeping - Hilton $16-$35/hr
  • Careerbuilder
  • Warwick, RI
  • No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
  • 4/26/2024 12:00:00 AM
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Houseperson - Morning Shift (7AM-3PM)
  • Buffalo Lodging Associates
  • Lincoln, RI
  • The Courtyard Lincoln is seeking candidates for the position of Houseperson to join their team! The Houseperson will be ...
  • 4/26/2024 12:00:00 AM
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Overnight Houseperson
  • Buffalo Lodging Associates
  • Lincoln, RI
  • Hampton Inn by Hilton-Coventry/Warwick Area, 850 Centre of New England Blvd, Coventry, RI 02816 We are currently looking...
  • 4/22/2024 12:00:00 AM
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P
Pets Hotel Associate
  • PetSmart
  • Framingham, MA
  • PETS HOTEL ASSOCIATE ABOUT OUR HOTEL: Working at PetSmart is not a job, it’s a community of those who work together for ...
  • 12/29/2017 12:00:00 AM
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About Providence, Rhode Island

The Providence city limits enclose a small geographical region with a total area of 20.5 square miles (53 km2); 18.5 square miles (48 km2) of it is land and the remaining 2.1 square miles (5.4 km2) is water (roughly 10%). Providence is located at the head of Narragansett Bay, with the Providence River running into the bay through the center of the city, formed by the confluence of the Moshassuck and Woonasquatucket Rivers. The Waterplace Park amphitheater and riverwalks line the river's banks through downtown. Providence is one of many cities claimed to be founded on seven hills like Rome. The...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Manager Assistant jobs
$58,504 to $81,693
Providence, Rhode Island area prices
were up 1.6% from a year ago
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What does a Hotel Manager Assistant do?

Hotel Manager Assistant in Dallas, TX
· Previous experience in the same or similar position in a 4/5 star hotel.
December 27, 2019
Hotel Manager Assistant in Knoxville, TN
Assists the General manager to manage all areas of the hotel in accordance with brand standards to achieve a friendly atmosphere of superior guest service and product quality.
January 04, 2020
Hotel Manager Assistant in Bakersfield, CA
Hyatt Place is designed to give guests a brand-new hotel experience.
January 02, 2020