Hotel Manager Assistant jobs in Saint Louis, MO
Hotel Manager Assistant is responsible for supporting the Hotel Manager with daily hotel operations and services. Responsible for ensuring guest satisfaction, responds to complaints, and ensures hotel profitability. Being a Hotel Manager Assistant tends to all facets of hotel operations in the absence of the Hotel Manager. May require a bachelor's degree. Additionally, Hotel Manager Assistant typically reports to a manager. The Hotel Manager Assistant manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Manager Assistant typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Hotel Manager Assistant jobs
Assistant Hotel Manager
- American Cruise Lines
-
Madrid, MO
FULL_TIME
-
Assistant Hotel ManagerAmerican Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2024 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team!
The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests’ expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
The Assistant Hotel Manager reports to the Hotel Manager.
Responsibilities:- Supervise the Housekeeping Manager and Guest Service Coordinator, at the direction of the Hotel Manager.
- Assists Hotel Manager as directed.
- Assists Dining Room Manager during all meal services.
- Performs duties of Hotel Manager when Hotel Manager is on 1-to-2-week time off from ship.
- Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
- Present and available during all meal services, either front or back of house.
- Ensures Housekeeping Manager is keeping all staterooms and public spaces clean.
- Assists with room inspections.
- Prepares for turnaround day process.
- Oversees bar operations and manages wine/liquor inventory.
- Displays leadership and maintains professional presence.
- Visible and available to all guests and crew.
- Holds officers and crew accountable to American Cruise Lines’ standards.
- Complies with American Cruise Lines’ Operations Manual, service standards, and procedures.
- Assesses the performance of the management team and provides immediate corrective feedback.
- Anticipates the needs of guests and crew.
- Responds quickly to guest requests and ensures follow through of service delivery.
- Identifies problems, resolves immediately, and requests home office support as needed.
- Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
- Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
- Assists ship officers in achieving weekly sales goals.
- Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
- Maintains sanitation and cleanliness standards of crew rooms.
- Monitors shipboard business transactions, accounting, timecards, and home office reporting.
- Completes daily ship inspection/walk through with Mate to generate daily work list and follows up to ensure tasks are completed.
- Tracks all hotel maintenance items and ensures completion.
- Creates consistent and positive crew experiences to improve employee retention.
- Perform bartending duties as needed with other management personnel.
Qualifications:- Bachelor’s degree in hospitality management or Hotel & Restaurant Management.
- Business degree may be considered with management and hospitality experience.
- Military experience may be considered with management and hospitality experience.
- Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
- Strong organizational skills and excellent verbal and written communication skills (English).
- Available to travel and work a flexible schedule including long days for extended periods of time.
- Proficiency in Microsoft Office.
- US Coast Guard regulated pre-employment drug test.
Work Schedule:- 7 Days per week while onboard the ship.
- 6 to 8 weeks working and living onboard the ship.
- 1 to 2 weeks shore leave vacation.
- Accommodations and meals are provided onboard.
Perks:- Benefits package including medical, dental, and matching 401k.
- Complimentary Travel Accommodations.
- No living expenses aboard the ship (room and board are included).
- Training programs to support you.
- Continuous growth in the company.
- Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
*Job sites across the nation* - 6 Days Ago
Assistant Hotel Manager
- American Cruise Lines
-
St. Louis, MO
FULL_TIME
- Assistant Hotel Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2024 season. American ...
- 12 Days Ago
Assistant Hotel Manager
- InterMountain Management
-
St. Louis, MO
FULL_TIME
- Courtyard by Marriott St Louis Brentwood Come and see for yourself how rewarding a career with InterMountain can be! Assistant General Manager If you consider yourself a highly self-motivated individu...
- 2 Months Ago
Assistant General Manager
- AC Hotel Clayton
-
Saint Louis, MO
FULL_TIME
- DescriptionWe are hiring a Assistant General Manager at our brand-new AC Hotel, located in Clayton, Missouri. This is a 206-room hotel is located in the heart of Clayton – close to Shaw Park. Just a d...
- 22 Days Ago
Cage Assistant Shift Manager
- River City Casino & Hotel
-
St. Louis, MO
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 1 Month Ago
Slot Tech Assistant Manager
- River City Casino & Hotel
-
St. Louis, MO
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 1 Month Ago
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0 Hotel Manager Assistant jobs found in Saint Louis, MO area
Banquets Manager
- Moonrise Hotel
-
Saint Louis, MO
- Job Description Job Description Serve food and beverage items to customers in a friendly, enthusiastic, professional, an...
- 4/23/2024 12:00:00 AM
Valet Attendant
- Moonrise Hotel
-
Saint Louis, MO
- Job Description Job Description Job Description: Parks and retrieves automobiles for guests visiting the hotel. Greet an...
- 4/23/2024 12:00:00 AM
Banquet Server
- Moonrise Hotel
-
Saint Louis, MO
- Job Description Job Description Job Description: Serve food and beverage items to customers in a friendly, enthusiastic,...
- 4/23/2024 12:00:00 AM
Director of Food & Beverage
- Ultimate Staffing
-
Saint Louis, MO
- Are you a seasoned leader with a passion for creating exceptional dining experiences? We're seeking a Director of Food &...
- 4/23/2024 12:00:00 AM
Housekeeper
- PENN Entertainment, Inc.
-
Saint Louis, MO
- WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Enterta...
- 4/21/2024 12:00:00 AM
Housekeeping Room Attendant-Residence Inn by Marriott St. Louis Downtown
- Schulte Companies
-
Saint Louis, MO
- Job Description Schulte Hospitality Group is seeking a dynamic, service-oriented Room Attendant to join our team! SHG is...
- 4/20/2024 12:00:00 AM
Housekeeping House Attendant
- Four Seasons Hotels Ltd.
-
Saint Louis, MO
- About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better...
- 4/19/2024 12:00:00 AM
Breakfast Attendant - Residence Inn / Fairfield Inn: Maryland Heights, MO
- Midas Hospitality
-
Saint Louis, MO
- Breakfast Attendant- Residence Inn / Fairfield Inn: Maryland Heights, MO Midas Hospitality is recognized as one of the T...
- 4/19/2024 12:00:00 AM
About Saint Louis, Missouri
St. Louis (/seɪnt ˈluːɪs/) is an independent city and major inland port in the U.S. state of Missouri. It is situated along the western bank of the Mississippi River, which marks Missouri's border with Illinois. The Missouri River merges with the Mississippi River just north of the city. These two rivers combined form the fourth longest river system in the world. The city had an estimated 2017 population of 308,626 and is the cultural and economic center of the St. Louis metropolitan area (home to nearly 3,000,000 people), which is the largest metropolitan area in Missouri, the second-largest ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Manager Assistant jobs
$54,600 to $76,242
Saint Louis, Missouri area prices
were up 0.7% from a year ago
were up 0.7% from a year ago
What does a Hotel Manager Assistant do?
Hotel Manager Assistant in Dallas, TX
· Previous experience in the same or similar position in a 4/5 star hotel.
December 27, 2019
Hotel Manager Assistant in Knoxville, TN
Assists the General manager to manage all areas of the hotel in accordance with brand standards to achieve a friendly atmosphere of superior guest service and product quality.
January 04, 2020
Hotel Manager Assistant in Bakersfield, CA
Hyatt Place is designed to give guests a brand-new hotel experience.
January 02, 2020