Hotel Manager Assistant is responsible for supporting the Hotel Manager with daily hotel operations and services. Responsible for ensuring guest satisfaction, responds to complaints, and ensures hotel profitability. Being a Hotel Manager Assistant tends to all facets of hotel operations in the absence of the Hotel Manager. May require a bachelor's degree. Additionally, Hotel Manager Assistant typically reports to a manager. The Hotel Manager Assistant manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Manager Assistant typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Overview: We are seeking a highly motivated and experienced Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will have a strong background in hotel management, excellent communication skills, and a passion for providing exceptional guest experiences. This is a full-time position with competitive compensation and benefits. Duties: - Manage all aspects of hotel operations, including front desk, housekeeping, maintenance, and guest relations - Ensure high levels of customer satisfaction by providing excellent service and resolving any issues that may arise - Supervise and train staff members to ensure they are knowledgeable and efficient in their roles - Develop and implement strategies to maximize occupancy rates and revenue - Monitor and control expenses to meet budgetary goals - Collaborate with the human resources department to recruit, hire, and train new employees - Maintain a safe and secure environment for guests and staff - Oversee the implementation of health and safety protocols - Handle guest complaints or concerns in a professional manner - Stay up-to-date with industry trends and implement best practices to enhance hotel operations Requirements: - Previous experience in hotel management or a related field - Strong leadership skills with the ability to motivate and inspire a team - Excellent communication and interpersonal skills - Bilingual or multilingual abilities are highly preferred - Proficiency in using hotel management software systems - Knowledge of front desk operations, including check-in/check-out procedures and reservation systems - Familiarity with human resources practices in the hospitality industry - Ability to handle multiple tasks simultaneously while maintaining attention to detail - Strong problem-solving skills and the ability to make quick decisions under pressure If you are a dedicated professional with a passion for hospitality and a desire to lead a successful team, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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