Hotel Manager Assistant is responsible for supporting the Hotel Manager with daily hotel operations and services. Responsible for ensuring guest satisfaction, responds to complaints, and ensures hotel profitability. Being a Hotel Manager Assistant tends to all facets of hotel operations in the absence of the Hotel Manager. May require a bachelor's degree. Additionally, Hotel Manager Assistant typically reports to a manager. The Hotel Manager Assistant manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Manager Assistant typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Responsibilities:
- Clean and maintain guest rooms, including making beds, vacuuming, dusting, and replenishing amenities
- Ensure all areas of the hotel are kept clean and tidy, including hallways, lobbies, and common areas
- Follow established cleaning schedules and procedures to maintain high standards of cleanliness
- Report any maintenance issues or safety hazards to the appropriate department
- Assist with laundry duties as needed
- Provide excellent customer service by responding to guest requests and inquiries promptly and professionally
Requirements:
- Previous experience in hotel housekeeping or a similar role is preferred
- Knowledge of custodial and housekeeping management practices
- Familiarity with floor care techniques and industrial cleaning equipment
- Ability to work independently and efficiently in a fast-paced environment
- Strong attention to detail and ability to prioritize tasks effectively
- Excellent communication and interpersonal skills
- Must be reliable, punctual, and able to work flexible hours including weekends and holidays
Please note that this is a general job description for a Hotel Housekeeper position. Specific responsibilities may vary depending on the hotel's size and policies.
Job Types: Full-time, Part-time
Pay: $12.99 - $13.00 per hour
Expected hours: 24 – 40 per week
Benefits:
Shift:
Work Location: In person
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