Hotel Manager manages all aspects of the hotel property including operations, staffing, and customer satisfaction. Responsible for maximizing operational efficiency and profitability. Being a Hotel Manager monitors all operating costs, budgets, and forecasts. Oversees property maintenance and appearances. Additionally, Hotel Manager may require a bachelor's degree. Typically reports to top management. The Hotel Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Hotel Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
We are seeking a dynamic and experienced General Manager to lead an opening team and ensure the smooth operation of a New Upscale Boutique Hotel. The idea candidate will have a passion for hospitality, a proven track record of effective leadership, and a commitment to delivering outstanding quest experiences.
Operational Leadership:
· Oversee hands on day-to-day operations including guest services, housekeeping, and maintenance departments.
· Responsibilities include recruiting, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving issues.
· Implement and maintain high service standards to meet and exceed guest expectations.
· Devise the cleanliness and upkeep of the hotel rooms, public areas, and grounds in order to cultivate a reputation of quality.
· Plans, schedules, and organizes the work of others.
· Promote teamwork and morale.
· Assist employees in resolving work problems and issues.
· Conduct regular staff and department meetings to review new procedures, emphasize safety practices. And solicit input from all employees.
· Takes an active role in overall sales effort at the property to ensure that we are properly positioned in the market to be a top performer.
Safety and Security Responsibilities:
· Ensures good safety practices of guests and employees, assisting in the maintenance of proper emergency and security procedures.
· Establishes and maintains applicable preventive maintenance programs to protect the physical assets of the hotel.
· Always practice safety standards and be alert to hazardous conditions. Take action to correct hazardous conditions immediately.
Financial Responsibilities:
· Develops accurate and aggressive long- and short-term financial objectives consistent with revenue management planning.
· Prepare financial reports and budgets that clearly explain operational effectiveness, trend, and variances.
· Have thorough knowledge of accounting processes, including accounts payable and receivable.
· Manage payroll and time keeping systems, including employee data, hours, and salary are entered correctly, ensure bi-weekly digital timecards are accurate and properly filed.
Qualifications:
· 3-5 years Hospitality/Hotel GM Management
· Highly focused, have excellent written and verbal skills.
· Professional in appearance and presentation.
· Requires an occupational- significate combination of vocational education, apprentice training, on the job training and essential experience in less responsible hotel skill level and management positions. Working through the ranks!!
· Computer Knowledge/Skills: MS Office, Yield Management Systems programs, Property Management System (PMS) programs, Central Reservation System programs.
· Reasoning Ability: Apply common sense to carry out instructions in written, oral, or diagram form. Use mathematical skills to interpret financial information and prepare budgets. Read and interpret business records and statistical reports. Make business decisions based on production reports and similar facts, as well as experience and personal opinions.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
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