Hotel Manager manages all aspects of the hotel property including operations, staffing, and customer satisfaction. Responsible for maximizing operational efficiency and profitability. Being a Hotel Manager monitors all operating costs, budgets, and forecasts. Oversees property maintenance and appearances. Additionally, Hotel Manager may require a bachelor's degree. Typically reports to top management. The Hotel Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Hotel Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Responsibilities:
- Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, and guest services
- Develop and implement strategies to maximize revenue and profitability
- Ensure high levels of guest satisfaction by providing exceptional customer service
- Manage and train hotel staff, including hiring, scheduling, and performance evaluations
- Maintain a safe and secure environment for guests and employees
- Monitor and analyze hotel performance metrics and make adjustments as needed
- Collaborate with other departments to ensure smooth operations and guest satisfaction
- Handle guest complaints and resolve issues in a timely manner
- Implement and enforce hotel policies and procedures
Skills:
- Strong leadership skills to effectively manage a team
- Knowledge of revenue management techniques to optimize hotel revenue
- Excellent guest relations skills to provide exceptional customer service
- Proficiency in hospitality management software systems
- Familiarity with human resources practices in the hospitality industry
- Ability to oversee guest services operations, including front desk and concierge services
- Bilingual or multilingual skills are a plus for effective communication with diverse guests
- Experience in front desk operations, including check-in/check-out procedures and reservations management
As a Hotel Manager, you will play a crucial role in ensuring the smooth operation of the hotel while providing excellent service to guests. You will have the opportunity to lead a team, implement strategies to maximize revenue, and create a positive guest experience. If you have strong leadership skills, experience in hospitality management, and a passion for delivering exceptional service, we invite you to apply for this exciting opportunity.
Job Type: Full-time
Salary: $23.00 - $25.00 per hour
Expected hours: 45 – 55 per week
Benefits:
Schedule:
Work Location: In person
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: 40 – 50 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
0 Hotel Manager jobs found in Utica, NY area