Hotel Manager manages all aspects of the hotel property including operations, staffing, and customer satisfaction. Responsible for maximizing operational efficiency and profitability. Being a Hotel Manager monitors all operating costs, budgets, and forecasts. Oversees property maintenance and appearances. Additionally, Hotel Manager may require a bachelor's degree. Typically reports to top management. The Hotel Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Hotel Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
The Marina Bay Hotel - Ascend Hotel Collection by Choice is currently accepting resumes for the position of Operations Manager.
Our hotels believe every guest is our most important; excepting nothing but the best from each and every associate.
The ideal candidate will have prior hotel management experience including food and beverage. The candidate must be a hands on manager with a “can do” attitude. This is NOT an office management position. Candidates with previous Hotel experience preferred. Applicants must have open availability including nights, weekends and holidays. Our business is open 365 days a year, 24 hours a day.
The Hotel Ops Manager position requires an open schedule to include nights & weekends since the Ops is in charge when the General Manager is not present.
Below are several key qualities our ideal candidate will have:
1) Experience in increasing hotel service scores
2) Experience in leading and motivating a team, management & line level alike
3) The ability to train managers, utilizing both Brand & Company policies and procedures
4) Past experience with ChoiceAdvantage, Medallia and Kipsu
5) Previous experience in creating & maintaining a guest experience through line level associates
6) Stable and progressive work history
If you are interested in joining this progressive hotel and Hotel Company, please send your resume
Job Type: Full-time
Pay: From $40,000.00 per year
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Work Location: In person
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