Hotel Manager jobs in Worcester, MA

Position Description

Position Title: Housekeeping Manager

Reports To: General Manager

Housekeeping Manager job summary

We’re looking for a professional, experienced housekeeping manager to perform impeccable housekeeping services and provide our guests with a safe and clean environment for an exceptional stay with us. You’ll lead the housekeeping team, ensure team members comply with high standards of cleanliness and sanitation protocol, and oversee the housekeeping department budget. Experience in a supervisory role overseeing housekeeping staff or a similar role is required. If you have excellent communication skills and leadership experience, we highly encourage you to apply.

Location

625 Betty Spring Road Gardner, MA 01473

Housekeeping Manager responsibilities

• Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
• Lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction
• Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
• Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
• Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed

Housekeeping Manager qualifications

• A High school diploma or GED is required
• 3 years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position
• At least 2 years experience in hospitality or guest services
• Extensive knowledge of environmental services (EVS) and Safety Data Sheets (SDS), including detailed cleaning processes and a wide range of cleaning supplies and equipment
• Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 35 – 45 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance

Shift:

• Day shift
• Morning shift

Ability to Commute:

• Gardner, MA 01440 (Required)

Work Location: In person