Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Title: Front Desk Manager
Location: M Hotel Buffalo, NY
Are you an experienced hospitality professional with a passion for providing exceptional guest experiences? M Hotel Buffalo is seeking a Front Desk Manager to join our team. Located in the vibrant city of Buffalo, NY, M Hotel is committed to delivering top-notch service and creating memorable stays for our guests. If you thrive in a fast-paced environment, excel at leadership, and possess outstanding customer service skills, we want to hear from you!
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Requirements:
Join the M Hotel Buffalo team and be part of a dynamic hospitality environment where your skills and dedication are valued. We offer competitive compensation and benefits, as well as opportunities for career growth and development. If you're ready to take on a new challenge and make a difference in the guest experience, apply now!
To apply, please submit your resume and a cover letter outlining your qualifications and why you're the ideal candidate for the Front Desk Manager position at M Hotel Buffalo. We look forward to hearing from you!
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per hour
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Work Location: In person
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