Hotel Resident Manager jobs in Davenport, IA
Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Hotel Resident Manager jobs
Assistant Hotel Manager
- American Cruise Lines
-
Davenport, IA
FULL_TIME
-
Assistant Hotel ManagerAmerican Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2023 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team!
The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests’ expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
The Assistant Hotel Manager reports to the Hotel Manager.
Responsibilities:- Supervises Housekeeping Manager and Guest Service Coordinator, at the direction of the Hotel Manager
- Assists Hotel Manager as directed
- Assists Dining Room Manager during all meal services
- Performs duties of Hotel Manager when Hotel Manager is on 1 to 2 week time off from ship
- Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship
- Present and available during all meal services, either front or back of house
- Ensures Housekeeping Manager is keeping all staterooms and public spaces clean
- Assists with room inspections
- Prepares for turnaround day process
- Oversees bar operations and manages wine/liquor inventory
- Displays leadership and maintains professional presence
- Visible and available to all guests and crew
- Holds officers and crew accountable to American Cruise Lines’ standards
- Complies with American Cruise Lines’ Operations Manual, service standards, and procedures
- Assesses the performance of the management team and provides immediate corrective feedback
- Anticipates the needs of guests and crew
- Responds quickly to guest requests and ensures follow through of service delivery
- Identifies problems, resolves immediately, and requests home office support as needed
- Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events
- Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline
- Assists ship officers in achieving weekly sales goals
- Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed
- Maintains sanitation and cleanliness standards of crew rooms
- Monitors shipboard business transactions, accounting, timecards, and home office reporting
- Completes daily ship inspection/walk through with Mate to generate daily work list and follows up to ensure tasks are completed
- Tracks all hotel maintenance items and ensures completion
- Creates consistent and positive crew experiences to improve employee retention
- Perform bartending duties as needed with other management personnel
Qualifications:- Bachelor’s degree in Hospitality Management or Hotel & Restaurant Management
- Business degree may be considered with management and hospitality experience
- Military experience may be considered with management and hospitality experience
- Minimum 3 years management experience at a full-service hotel, resort, or cruise ship
- Strong organizational skills and excellent verbal and written communication skills (English)
- Available to travel and work a flexible schedule including long days for extended periods of time
- Proficiency in Microsoft Office
- US Coast Guard regulated pre-employment drug test
Work Schedule- 7 Days per week while onboard the ship
- 6 to 8 weeks working and living onboard the ship
- 1 to 2 weeks shore leave vacation
- Accommodations and meals are provided onboard
Perks:- Benefits package including medical, dental, and matching 401k
- Complimentary Travel Accommodations
- No living expenses aboard the ship (room and board are included)
- Training programs to support you
- Continuous growth in the company
- Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
*Job sites across the nation* - 22 Days Ago
Hotel General Manager
- Horizon Hospitality
-
Galena, IL
FULL_TIME
- We are seeking an entrepreneurial hospitality leader for the Hotel General Manager position at a newly-renovated, branded hotel located in Galena, IL. This hotel recently completed a multi-million dol...
- 13 Days Ago
Resident
- Palmer College of Chiropractic
-
Davenport, IA
OTHER
- Job Details Job Location: 10 - Davenport Campus - Davenport, IA Position Type: Full Time Education Level: Doctor of Chiropractic Salary Range: Undisclosed Travel Percentage: None Job Category: Health ...
- 5 Days Ago
Resident Assistant/Med. Manager- Evening Shift
- WesleyLife
-
De Witt, IA
PART_TIME
- A Typical Day for a Resident Assistant/Med. Manager with Fieldstone of DeWitt: You will have the opportunity to directly and positively impact the health and well-being of the people you serve through...
- Just Posted
Resident assistant
- WesleyLife
-
De Witt, IA
FULL_TIME
- A Typical Day for a Resident Assistant / Med. Manager with Fieldstone of DeWitt : You will have the opportunity to directly and positively impact the health and well-being of the people you serve thro...
- Just Posted
Resident Aide
- Handicapped Development Center
-
Davenport, IA
FULL_TIME
- Consistent work environment Relationship building No CNA required All shift opportunities Provide quality and individualized care As a Resident Aide, you will learn hands on skills to help residents w...
- 2 Days Ago
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0 Hotel Resident Manager jobs found in Davenport, IA area
Assistant Property Manager: Federal Point Apartments
- TWG Development LLC
-
Davenport, IA
- Job Title: Assistant Property Manager Reports To: Property Manager Property Details: Federal Point is a 185-unit multifa...
- 4/25/2024 12:00:00 AM
Real Estate Sales Agent
- Ruhl & Ruhl Realtors
-
Moline, IL
- Job Description A Real Estate Sales Agent is a real estate agent who manages the sale of residential properties for clie...
- 4/23/2024 12:00:00 AM
Residential Real Estate Agent
- Ruhl & Ruhl Realtors
-
Moline, IL
- Job Description A Residential Real Estate Agent is a real estate agent who helps guide customers through the intricacies...
- 4/23/2024 12:00:00 AM
Real Estate Sales Agent
- Ruhl & Ruhl Realtors
-
Bettendorf, IA
- Job Description A Real Estate Sales Agent is a real estate agent who manages the sale of residential properties for clie...
- 4/23/2024 12:00:00 AM
Leasing Consultant, Quad Cities
- Indigo Living
-
Davenport, IA
- Job Description Job Description Who We AreWe're a group of passionate people that just so happen to be in the business o...
- 4/23/2024 12:00:00 AM
Real Estate Sales Agent
- Ruhl & Ruhl Realtors
-
DeWitt, IA
- Job Description A Real Estate Sales Agent is a real estate agent who manages the sale of residential properties for clie...
- 4/23/2024 12:00:00 AM
Real Estate Sales Agent
- Ruhl & Ruhl Realtors
-
Albany, IL
- Job Description A Real Estate Sales Agent is a real estate agent who manages the sale of residential properties for clie...
- 4/23/2024 12:00:00 AM
Real Estate Sales Agent
- Ruhl & Ruhl Realtors
-
Albany, IL
- Job Description A Real Estate Sales Agent is a real estate agent who manages the sale of residential properties for clie...
- 4/23/2024 12:00:00 AM
About Davenport, Iowa
Davenport's longitude and latitude coordinates in decimal form are 41.542982, −90.590745. According to the United States Census Bureau, the city has a total area of 65.08 square miles (168.56 km2), of which 62.95 square miles (163.04 km2) is land and 2.13 square miles (5.52 km2) is water. Davenport is located approximately 170 miles (270 km) west of Chicago and 170 miles (270 km) east of the Iowa state capital of Des Moines. The city is located about 200 miles (320 km) north of St. Louis, Missouri, and 265 miles (426 km) southeast of Minneapolis, Minnesota. Farmland surrounds Davenport, outsid...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Resident Manager jobs
$59,910 to $111,920
Davenport, Iowa area prices
were up 0.8% from a year ago
were up 0.8% from a year ago
What does a Hotel Resident Manager do?
Hotel Resident Manager in Chico, CA
Hotel resident managers are responsible for the efficient running of hotels and lodgings.
February 16, 2020
Hotel Resident Manager in Gainesville, FL
By supervising staff and overseeing operations, they aim to ensure that the hotel maximizes customer satisfaction, revenue and profitability.
January 27, 2020
Hotel Resident Manager in Ogden, UT
A bachelor’s degree in hospitality or hotel management is important for resident managers planning to work in large hotels, according to the U.S.
January 01, 2020