Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Hotel Location: Studio 6 at 24035 Van Ry Blvd, Mountlake Terrace, WA 98043
Introduction:
We are seeking a skilled and experienced Manager on Duty to join our team and assist in the day-to-day operations of our business. The Manager on Duty will be responsible for managing a team of employees, overseeing the budget and financial performance of the hotel, and developing and implementing strategies for growth and success. The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs.
Responsibilities:
Manage a team of employees, including setting performance expectations, providing training and development, and managing employee relations
Manage reservations and check guests in and out using a computerized system
Develop and implement strategies for growth and success, including identifying new opportunities and improving existing processes
Monitor market trends and adapt to changing business needs
Communicate effectively with other team members andQi management
Other duties as assigned
Qualifications:
Minimum of 2 years of experience in a management role
Strong leadership and problem-solving skills
Ability to adapt to changing business needs
Excellent communication and customer service skills
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Paid time off
Medical, dental, and vision insurance
401(k) retirement plan (US only), Employer RRSP match (Canada only)
Professional development opportunities
Positive and supportive work environment
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