Hotel Resident Manager jobs in Fayetteville, NC
Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Hotel Resident Manager jobs
Hotel Manager - ZYGGA
- MA - Moon Hall (Bldg D-3601) (ZYGGA)
-
Fort Bragg, NC
FULL_TIME
-
This job is second in command in a regional hotel serving primarily as General Manager in the absence of the Regional Operations Executive/General Manager.
Manage the day-to-day operations of the hotel to maximize profitability and to ensure superior service and product quality are maintained.
Oversee the day-to-day operations and assignments of the hotel staff; assist the Regional Operations/ General Manager in the development and communication of departmental strategies and goals. Communicate and enforce policies and procedures.
Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert Regional Operations/General Manager of potentially serious issues.
Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
Assist Regional Operations/General Manager in the development, implementation and monitoring of financial and operational plans for the hotel which support the overall objectives of the company. Provide regular direction and oversee hotel operations as follows:
Front office, revenue, and reservation functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information, and that established goals are achieved.
Food and beverage departments to ensure standards of operation and quality are maintained and food and beverage profit and revenue goals are achieved.
Housekeeping and Maintenance functions to ensure compliance with quality and brand standards in all areas of the hotel as it relates to appearance, cleanliness, and levels of maintenance and repair; ensure preventative maintenance programs are in place to protect the physical assets of the hotel.
The security function to ensure a safe and secure environment for guests, employees, and hotel assets.
Sales functions to ensure that goals are established and achieved to meet the hotel’s overall financial objectives.
Maintain a proactive human resources function to ensure positive employee relations, training and development, wage/benefit administration and compliance with policies and procedures and labor regulations.
Accounting and purchasing controls and procedures are implemented and maintained.
Develop, manage, and foster positive owner relationships if applicable and provide ongoing information and status reports.
Make recommendations for capital improvements to enhance the assets of the company and brand loyalty.
Interact with outside contacts:
Guests – to ensure their total satisfaction
Owners and/or Principals – regarding operational updates and current issues
Vendors – to resolve any vendor performance issues, etc.
Regulatory agencies – regarding safety and compliance matters
Other contacts as needed (Professional organizations, community groups, local media)
Perform other duties as assigned.
What We Need from You –
Bachelor’s degree in Hotel Administration, Business Administration or equivalent, plus four to six years of general management experience in a high-level operations role or some prior general management experience, or an equivalent combination of education and experience.
Type and level of experience required may vary slightly based on size and complexity of operation.
Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
Standing and moving about the facilities
Carrying or lifting items weighing up to 25 pounds
Using a keyboard to generate correspondence, reports, etc.
Handling objects, products, and equipment
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
Problem solving, reasoning, motivating, organizational and training abilities are used often.
Ability to travel to attend workshops, conferences, etc.
May be required to work nights, weekends, and/or holidays.
What we Offer –
We’ll reward all your hard work with a great salary and benefits – including a great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
Not Applicable for CA, CO, NJ, NY, WA. Applicants. - 22 Days Ago
General Manager
- Hotel Management and Consulting
-
Fayetteville, NC
FULL_TIME
- Hotel Management & Consulting is seeking an experienced, hands-on Hotel General Manager for our new Everhome location opening in August 2024 in Fayetteville, NC. Our Ideal Candidate: Adaptable. Energe...
- 11 Days Ago
Full Time Service Technician
- NEST Manager Real Estate
-
Fayetteville, NC
FULL_TIME
- About usNEST is a small business in Fayetteville, NC. We are professional, agile and professional.Our work environment includes: Modern office setting Growth opportunitiesNest Managers is looking for ...
- 30 Days Ago
Pharmacy Resident
- FirstHealth of the Carolinas
-
Pinehurst, NC
FULL_TIME
- Pharmacy Practice Resident will be working in critical care (rounding with a multidisciplinary team), general internal medicine, emergency medicine, pharmacy administration, informatics, medication sa...
- 6 Days Ago
Hotel Houseman
- Tru by Hilton
-
Fayetteville, NC
FULL_TIME,PART_TIME
- **Job Summary:** We are seeking a diligent Hotel Houseman to join our team. The ideal candidate will have experience in hotel or hospitality housekeeping, possess strong attention to detail, and excel...
- 6 Days Ago
Resident Care Coordinator (RCC)
- Saber Health Group
-
Lillington, NC
FULL_TIME
- On Demand Pay-get paid tomorrow for work done today! Looking for a new opportunity? Come work for a team that truly appreciates you and rewards you for all the hard work you do! In addition to new wag...
- 13 Days Ago
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0 Hotel Resident Manager jobs found in Fayetteville, NC area
Patient Services Manager - Food Service - Cape Fear Valley Health System
- Aramark Refreshment Services Inc.
-
Fayetteville, NC
- Job DescriptionAramark Healthcare+ is seeking candidates for a Patient Services Manager position at Cape Fear Valley Med...
- 4/22/2024 12:00:00 AM
Assistant Resident Manager
- N/A
-
Four Oaks, NC
- Job Description Job Description This position develops and ensures the implementation of policies and procedures, overse...
- 4/21/2024 12:00:00 AM
Assistant Resident Manager
- Corvia
-
Fort Bragg, NC
- Who We Are AtCorvias, we're experts at developing solutions through partnership. Our mission is to be personally committ...
- 4/21/2024 12:00:00 AM
Property Manager, Sanford, NC
- Excel Property Management, Inc
-
Sanford, NC
- Job Type Full-time Description Excel Property Management, Inc. has been in the multi-family housing industry since 1994....
- 4/21/2024 12:00:00 AM
VP of Operations
- Sedgwick
-
Fayetteville, NC
- Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A c...
- 4/20/2024 12:00:00 AM
Community Manager
- Inspire Communities
-
Fayetteville, NC
- Company: For more than thirty years, Inspire Communities and its predecessor companies have developed, acquired, and man...
- 4/20/2024 12:00:00 AM
Relocation Coordinator
- DELCK Group LLC
-
Southern Pines, NC
- Job Description Job Description DELCK Group LLC is a Premier Relocation consulting company. DELCK Group offers an extens...
- 4/20/2024 12:00:00 AM
Community Manager
- Inspire Communities
-
Fayetteville, NC
- Job Description Job Description Company: For more than thirty years, Inspire Communities and its predecessor companies h...
- 4/19/2024 12:00:00 AM
About Fayetteville, North Carolina
Fayetteville (/ˈfeɪətˌvɪl/) is a city in Cumberland County, North Carolina, United States. It is the county seat of Cumberland County, and is best known as the home of Fort Bragg, a major U.S. Army installation northwest of the city.
Fayetteville has received the All-America City Award from the National Civic League three times. As of the 2010 census it had a population of 200,564, with an estimated population of 204,408 in 2013. It is the 6th-largest city in North Carolina. Fayetteville is in the Sandhills in the western part of the Coastal Plain region, on the Cape Fear River.
With an estima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Resident Manager jobs
$57,384 to $107,203
Fayetteville, North Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Hotel Resident Manager do?
Hotel Resident Manager in Chico, CA
Hotel resident managers are responsible for the efficient running of hotels and lodgings.
February 16, 2020
Hotel Resident Manager in Gainesville, FL
By supervising staff and overseeing operations, they aim to ensure that the hotel maximizes customer satisfaction, revenue and profitability.
January 27, 2020
Hotel Resident Manager in Ogden, UT
A bachelor’s degree in hospitality or hotel management is important for resident managers planning to work in large hotels, according to the U.S.
January 01, 2020