Hotel Resident Manager jobs in Houston, TX

Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

H
Hotel Manager
  • Hampton Inn Houston Near Galleria
  • Houston, TX FULL_TIME
  • Job Summary

    You bring the passion, motivation, and drive, and Aimbridge Hospitality will bring the opportunities! Aimbridge will get you where you want to go and help you reach places in your career you might have never imagined were possible! When you join the Aimbridge Family, you’re working with the best of the best! It’s a mark of distinction. Our diverse business is full of energy, excitement, and rapid growth—just like a career with Aimbridge! Join a team where every day brings new opportunities to help create memorable experiences, ways to succeed, and great people to inspire you.  We are a place to GROW, a place to BELONG, and a place to SUCCEED!  That is #theAimbridgeWAY

     

    Aimbridge Hospitality is actively recruiting for a Hotel Manager to lead our team at the Hampton Inn Houston Galleria! The ideal candidate has Hilton experience and is a GSS mastermind. This is a great opportunity for a seasoned ops leader looking to break into the nation's largest third-party management company.

     

    As a highly visible member of the property’s Leadership Team the Hotel Manager functions as a right hand to the General Manager while serving as a key liaison for hotel guests. The Hotel Manager will concurrently support the operation of the Front Office while providing oversight to other key departments to include Housekeeping/Laundry Maintenance/Grounds and Food & Beverage. They will serve as a role model for Aimbridge’s Mission Vision and Values and will work in a hands‐on capacity to maximize the overall efficiency and profitability of the hotel.  Working in close partnership with department heads the Hotel Manager is accountable for directing and coordinating the resources tasks requirements systems and processes related to the hotel’s day‐to‐day operations and for creating an energized and positive work environment that results in the delivery of exceptional guest service. 

    Responsibilities

    QUALIFICATIONS:

    • A minimum of 3 years’ previous hotel operations management experience in a full‐service environment to include successful oversight of a large staff and focus on exceptional guest service.
    • Previous experience with Hilton branded hotels is strongly desired.
    • Bachelor’s degree and/or appropriate combination of education and work experience to support on‐the‐job effectiveness.
    • Up‐to‐date certifications for safe food handling and responsible alcoholic beverage service.
    • Previous experience in executing against operating budgets with an established history of meeting or exceeding established financial objectives.
    • Strong systems knowledge and technology skills with high proficiency in all Microsoft Office programs.
    • Demonstrated success in collaborating with diverse organizational functions to accomplish common goals.
    • Exceptional service orientation with keen ability to focus and deliver on guest needs.
    • Reliable and responsible character with exceptional follow up and attention to detail.
    • Proactive approach with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction.
    • Ability to multi‐task and effectively manage numerous priorities within a fast‐paced environment.

     RESPONSIBILITIES:

    • Schedule flexibility and ability to work extended and/or irregular hours to include nights weekends and holidays.
    • Monitor and evaluate each department’s daily activities to ensure the successful operation of hotel facilities services and amenities.
    • Establish and review departmental standards guidelines and objectives; Update and revise as necessary.
    • Oversee hotel administrative processes such as staffing training and budgeting/finance to ensure proper planning and organization.
    • Support the hotel’s sales and business strategies to maximize revenues and profitability.
    • Partner with HR to create a positive work environment; Serve as a support resource for front line staff in all departments.
    • Conduct daily walk‐throughs and quality checks to drive exceptional service and guest satisfaction at all points of contact to include pre‐arrival check‐in/check‐out restaurant/bar transportation housekeeping laundry banquets conference services and maintenance.
    • Plan organize and delegate daily operational activities against forecasted business volume.
    • Drive effective communication across all departments to ensure consistency cohesiveness and understanding of objectives and priorities.
    • Address and respond to guest comments in person on travel review sites comment cards or other mediums.
    • Issue supplies and equipment as needed and participate in regular inventories to ensure proper supply levels.
    • Intervene assist and document instances of guest or employee incidents.
    • Approve and process vendor invoices complete bank deposits audit cash banks and perform other accounting‐related functions as necessary.
    • Maintain the integrity of the hotel’s compliance with the company’s safety and security programs as well as other policies programs and procedures.
    • Ensure adherence to brand standards and guidelines.
    • Analyze and evaluate hotel performance by compiling statistics such as occupancy reports labor reports and guest satisfaction index.
    • Make recommendations and implement necessary changes to meet and exceed company objectives and to enhance service and operational efficiency.

     

    Property Details

    Set in the charming Uptown Park district, this hotel near the Galleria in Houston was fully renovated November 2015 and is surrounded by shopping and dining. Travelers can treat clients or their significant other to an exceptional Houston Galleria area hotel stay and explore nearby attractions, including Reliant Park, downtown Houston, Texas Medical Center and George R. Brown Convention Center. Minute Maid Park, Toyota Center, Rice University, Memorial Park, the Houston Arboretum, Museum District and Hermann Park are also nearby.

    For guests on short weekend getaways or extensive business trips, our spacious hotel near the Galleria in Houston provides a microwave and refrigerator in every room, pull-out sofas, the choice of a walk-in shower or tub/shower combo, 42-inch LCD HDTVs, a spacious work area with complimentary Wifi, and Hampton’s free hot breakfast. Ideal for meetings, our Houston Galleria hotel boardroom accommodates up to 10 people, while the Uptown Park banquet room provides an intimate venue for events of up to 80 seated guests.

    Company Overview

    As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

    Benefits

    After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

    • Now offering Daily Pay! Ask your Recruiter for more details
    • Medical, Dental, and Vision Coverage
    • Short-Term and Long-Term Disability Income
    • Term Life and AD&D Insurance
    • Paid Time Off
    • Employee Assistance Program
    • 401k Retirement Plan
  • 21 Days Ago

D
Hotel Manager
  • Days Inn & Suites West Energy Corridor
  • Houston, TX FULL_TIME
  • We have an exciting opportunity for someone looking to lead our team and provide the best service for our guests as the next General Manager of our busy hotel. Do you enjoy bringing new and creative i...
  • 21 Days Ago

A
Resident Manager
  • American Homes 4 Rent
  • Houston, TX FULL_TIME
  • Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, ...
  • 12 Days Ago

A
Cleaner
  • Aware Manager
  • Houston, TX PART_TIME,FULL_TIME
  • CleanerWe are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties. The goal is to keep our building in a clean and orderly condition.ResponsibilitiesClea...
  • 3 Days Ago

T
Senior Group Sales Manager
  • The Laura Hotel
  • Houston, TX OTHER
  • About UsThe story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property’s rebirth. Just as The Laura once forged intrepidly ahead, navigating waters o...
  • 7 Days Ago

T
Outlet Assistant Manager OEM
  • The Laura Hotel
  • Houston, TX OTHER
  • About UsThe story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property’s rebirth. Just as The Laura once forged intrepidly ahead, navigating waters o...
  • 1 Month Ago

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0 Hotel Resident Manager jobs found in Houston, TX area

G
Property Manager
  • GATEWAY PROPERTY MANAGEMENT GROUP, LLC
  • Dayton, TX
  • JOB DESCRIPTION: Gateway Property Management has built a solid reputation on over 20 years of providing the best in clea...
  • 3/27/2024 12:00:00 AM

T
Business Office Manager
  • The Reserve at Pearland Assisted Living & Memory Care
  • Houston, TX
  • The Reserve at Pearland Assisted Living & Memory Care - Frontier Senior Living is seeking an outstanding Business Office...
  • 3/26/2024 12:00:00 AM

A
Smart Maintenance Agent - Work From Home>
  • AppFolio
  • Tomball, TX
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/25/2024 12:00:00 AM

A
Smart Maintenance Agent - Work From Home>
  • AppFolio
  • La Porte, TX
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/25/2024 12:00:00 AM

A
Smart Maintenance Agent - Work From Home>
  • AppFolio
  • Houston, TX
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/25/2024 12:00:00 AM

A
Smart Maintenance Agent - Work From Home>
  • AppFolio
  • Humble, TX
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/25/2024 12:00:00 AM

A
Smart Maintenance Agent - Work From Home>
  • AppFolio
  • Missouri City, TX
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/25/2024 12:00:00 AM

A
Service Manager
  • Allied Orion Group
  • Houston, TX
  • Job Details Level Entry Job Location Oxford Place - Houston, TX Position Type Full Time Job Category Service/Maintenance...
  • 3/24/2024 12:00:00 AM

Houston is located 165 miles (266 km) east of Austin, 88 miles (142 km) west of the Louisiana border, and 250 miles (400 km) south of Dallas. The city has a total area of 627 square miles (1,620 km2); this comprises 599.59 square miles (1,552.9 km2) of land and 22.3 square miles (58 km2) covered by water. The Piney Woods are north of Houston. Most of Houston is located on the gulf coastal plain, and its vegetation is classified as temperate grassland and forest. Much of the city was built on forested land, marshes, swamp, or prairie and are all still visible in surrounding areas.[citation need...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Resident Manager jobs
$64,283 to $120,099
Houston, Texas area prices
were up 2.3% from a year ago

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